Georgia K. Hatch

*** *. ***** ***** *****

Washington, Utah 84780

801-***-**** (Cell)

RESUME AND QUALIFICATIONS

October 2016- University of Utah, Radiology Department, 1280 E. Stringham Ave., Salt Lake City, Utah

November 2020 Patient Relation Specialist: Responsibilities include: Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Inputs patient registration information into the computer system which may include gathering demographic information, inputting insurance information, and assigning guarantor accounts. Schedules patient appointments and contacts patients for rescheduling, missed appointments and appointment reminders. Prepares paperwork for patient visits. Communicates with patients in a confidential, professional manner using tact and diplomacy. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Answers telephones then screens and directs patients to the appropriate person. May perform other receptionist duties such as sorting and distributing mail. Reason for leaving-Relocated to St. George, Utah

October, 2015- University of Utah Hospital, Burn ICU, Salt Lake City, Utah 84132

November 2016 Health Unit Coordinator: Responsibilities include: Provided and facilitated communication

to hospital staff, physicians, patients, families and visitors. Ordered, stocked and maintained clerical and patient supplies. Coordinated with department leadership for maintenance of department forms. Maintained and updated unit activity boards and patient records/charts as needed. Admitted, discharged and transferred patients. Answered telephone, screened calls and directed them to the appropriate person. Assisted in orienting new employees regarding the clerical functions of the unit.

April 2003- Rust to Rods-, 532 West Billinis Road, Salt Lake City, Utah

June 2006 Accounting/Manager: Responsibilities included- Telecommunications, data entry, accounts payable/receivable, organizing schedules for back shop, purchasing/ordering, maintaining employee files, vendor relations, payroll and customer service.

Reason for leaving: Business closed

March 2001- Child care- At home

April 2003 Nanny: I took care of a new baby for a friend of the family

September 2000- Sales Consultants of Salt Lake City- 428 E. Winchester Street, Suite 210, Salt Lake City,

February 2001 Utah 84107

Administrative Assistant: Responsibilities included- Telecommunications, data entry, filing, supply ordering, travel arrangements, maintaining supervisors schedules, maintaining employee files, accounts receivable, some accounts payable.

Reason for leaving: Needed at home

October 1997- University of Utah, Human Genetics Department- Bldg. 504, Salt Lake City, Utah 84112

March 1999 Executive Secretary: Responsibilities included- Telecommunications, prepared letters for Doctors for their research studies. Scheduled patients to see Genetics Counselors, prepared patients files, filing, data entry, travel arrangements, purchase orders, check requests, inventory ordering and maintenance.

Reason for leaving: To help spouse with his business

July 1992- University of Utah, Radiobiology Division- Salt Lake City, Utah 84112

September 1997 Secretary: Responsibilities included- Telecommunications, payroll, filing, data entry, travel arrangements, purchase orders, check requests, purchasing and inventory ordering.

Reason for leaving: Needed more hours/benefits

April 1991- Division of Housing Conservation, Redevelopment Agency of Salt Lake City

July 1992 285 West North Temple, Suite 200, Salt Lake City, Utah 84103

Secretary II: Responsibilities included- Telecommunications, answering inquires on the housing program, public relations, data entry, filing, scheduling, prepared loan closing documents, prepared files for new cases, travel arrangements, agendas, some minutes and inventory ordering.

Reason for leaving: Children were small and only needed to work part time.

September 1989- University of Utah, Wasatch Clinics, 555 Foothill Blvd., Salt Lake City, Utah

March 1991 Lead Admitting Assistant: Responsibilities included- Supervising admitting assistants, data entry, filing, maintaining patient files, telecommunications, 10 key, billing, public relations, trouble shooting for the clinic clerks and also trained the new admitting/registration clerks.

Reason for leaving: Better paying job and less hours.

July 1987- University of Utah Medical Center, 50 North Medical Drive, Salt Lake City, Utah

September 1989 Admitting Assistant: Responsibilities included- Public relations, Data entry, maintaining patient files, telecommunications, some 10 key.

Reason for leaving: Better paying job.

May 1980- Holy Cross Hospital, Radiobiology Department, 1045 East 100 South, Salt Lake City, Utah

June 1986 Medical Receptionist: Started the job as a file clerk. Responsibilities included- Filing reports in patient’s charts for physicians, data entry, telecommunications, and public relations. Approximately one year later, I as promoted up the File Clerk II: Same responsibilities as file clerk, with addition to the supervision and training of all the new file clerks. Approximately 6 months later, I was promoted to Medical Receptionist: Responsibilities included- Dictaphone converting, purchasing, telecommunications, public relations and data entry.

Skills Include: Typing 50-60 wpm Public Relations Telecommunications

Minor Accounting Data Entry Filing

Collections Billing Management

10 key

High School Graduate

References upon request

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