Stephanie Rodriguez
Medford, NY *****
admhrq@r.postjobfree.com
EDUCATION
Long Island Business Institute, Commack NY- Associate's Degree in Occupational Studies
St. Joseph’s College, Patchogue NY- Bachelor’s Degree in Organizational Management
2016- in progress
EMPLOYMENT
Teachers Federal Credit Union, Hauppauge NY- ACH Specialist II 2016-Present
●Reconcile the Credit Union’s ACH files to the Clearing House advice report.
●Reconcile daily General Ledger accounts.
●Process the daily ACH exceptions including verification and release of ACH payments to meet established cutoff times.
●Review and process ACH return transactions.
●Process journal voucher transactions for the Accounting department.
●Load payroll files and post them to member’s accounts.
●Process ACH forms.
●Answer phone calls and assist our info center with member service.
●Process Trace request and Reclamations
●Train new hires.
Teachers Federal Credit Union, Hauppauge NY- Financial Service Representative 2011-2016
●Opened new member accounts (Checking, Savings, Money Markets, Business, Estate, CD’s/IRA’s).
●Processed various loan applications (Personal, Auto, Boat, Motorcycle, and mortgages).
●Assisted members with their banking needs.
●Crossed sold products and services to our members.
●Processed wire transfers (Domestic and International)
Teachers Federal Credit Union, Hauppauge NY- P/T Receptionist 2009-2011
●Greet and guide customers in a friendly and professional manner.
●Answered phone calls and helped assist members with their needs
●Assisted the teller line by opening a box and processing deposits, withdrawals, transfers, and other types of teller transactions.
●Assisted the TOS supervisors with settling the ATM’s in the mornings
Bank of America, Medford, NY - Teller
2008-2009
●Cash handling: Accurately process customer cash, check, transfer, and statement transactions, with a balanced or reconciled drawer.
●Processed Currency Transaction Reports
●Greet and guide customers in a friendly and professional manner.
●Process recurring and daily electronic transactions.
●Cross sold credit cards, accounts, and other products
SKILLS
●Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
●Basic in Microsoft Access and Microsoft Outlook.
●Proficient in Google Sheets and Google Docs.