OSCAR CRISTANCHO

SALES SPECIALIST SALES OPERATIONS PRODUCT COORDINATION CUSTOMER SERVICE

+1-343-***-**** admhj4@r.postjobfree.com

www.linkedin.com/in/OscarCristancho

Marketing Management Specialist with an Electronics Engineering degree, 10+ years experienced sales operations, sales support and presales, especially in the technology and communications market. Fast learning, detail-oriented, able to generate added value to the organization by creating ideas and initiative to solve problems. Individual values and moral principles such as responsibility, dedication, perseverance, punctuality, enthusiasm, proactivity, sincerity, and spirituality. SUMMARY OF QUALIFICATIONS

§ Bilingual in Spanish/English

§ A positive, energetic, hard-working attitude.

§ Administrative and Operations skills (Creation and reports analysis from different tools)

§ Excellent customer service and sales skills.

§ Self-motivated and able to work with minimal supervision.

§ Ability to prioritize tasks and manage multiple projects.

§ Experience in a Business Office Environment.

§ Proficient computer skills: MS Office Suite (Word, Excel, Outlook, PowerPoint).

§ Knowledge in CRM software: Salesforce and SAP.

WORK EXPERIENCE

Amazon Delivery / Uber Driver

Uber - Ottawa, ON

October 2020 to Present

§ Working daily between these part-time jobs.

§ Sorting of Amazon packages in the warehouse and subsequently delivering in Ottawa and surrounding areas.

§ Delivering Uber orders around the city.

Customer Service (Seasonal Position)

LCBO - Ottawa, ON

July 2020 to September 2020

§ Interacting and contribute to positive interpersonal relations with customers, employees, wholesale and trade representatives.

§ Customer engagement, sharing product knowledge and providing a best in class Customer Experience.

§ Assisting with receiving of inventory, cash register duties, stock replenishment and maintaining Customer Ready Standards.

+1-343-***-**** admhj4@r.postjobfree.com 2

Product Lead/Coordinator

Central America & Caribbean

TECH DATA – Bogota, COLOMBIA

March 2019 to December 2019

§ Championing the Aruba and Hewlett Packard Enterprise brand, becoming a trusted advisor inside the Sales team and Channel Partner environment.

§ Developing a strategic marketing plan for defined partners in the territory in conjunction with Channel Account Manager to drive an integrated marketing and sales plan in the territory.

§ Generating and analyzing reports of sales, inventory, product positioning, historical sales and sales presentation material.

§ Providing and reviewing quotations to the resellers and partners in special projects and renewals according to the company policies.

§ Supporting Partners, Inside Sales, Sales and Operations teams in its product and/or procedure inquiries.

§ Making the continue follow up to the quote and opportunities being the focal point for scalations or prices discount.

§ Quoting Aruba Hewlett Packard Enterprise renewals 90 days before the contract expiry date including multi-year contracts and additional inventory.

§ Achieving 120% of the yearly sales quota assigned. Vendor Executive

Latin America & Caribbean

SCANSOURCE – Bogota, COLOMBIA

January 2018 to March 2019

§ Developing the POS & Barcode vendors contributing to the sales strategy inside and outside the company.

§ Fulfilling sales requests and quotations for new and renewal contracts.

§ Continuing follow up of the quote progress. (Scalations, Approvals, discounts, and stock availability)

§ Working closely with Sales Leadership to design and implement measurements to be able to quantify revenue and ROI from sales strategies and marketing programs implemented.

§ Monitoring of plan, execution and reporting of the product positioning, sales and inventory.

§ Providing assistance with training Sales, Service and Partners.

§ Building the respective QBR presentation to different brands.

§ Increasing in 129% of the product sales quota yearly sales, and Partners performance 15% over the year estimation.

Sales Specialist

Latin America & Caribbean

HEWLETT PACKARD ENTERPRISE – Bogota, COLOMBIA

November 2015 to May 2016

§ Supporting Sales Representatives for all lines Networking Aruba, which includes generating new and renewal quotations, data and help to maintain accurate territory assignments.

§ Providing pricing assistance and support with inquiries as needed.

+1-343-***-**** admhj4@r.postjobfree.com DA 3

§ Working closely with Product Management to understand products and solutions, and ensure pricing requests from Sales are inclusive of all required infrastructure and licenses, effectively being an SME on product prices.

§ Partnering with the Order Management team to ensure a smooth transition from quoting through ordering, ensure all details are accurate and account history is communicated as needed.

§ Planning and developing of initiatives to increase partner demand generation based on the market information gathered from the HPE tools (Salesforce, SAP, etc.)

§ Supporting the inside sales team in the escalation for special prices depending on the project and the partner category.

Product Lead/Business Development

HUAWEI TECHNOLOGIES – Bogota, COLOMBIA

October 2014 to November 2015

§ Ensuring performance and product promotion on the client; increase their market penetration.

§ Working closely with china design the solutions as well as the respective quotation to deliver to the customer or the Account Manager.

§ Being the connections between HQ and the customer in other to help them solving the different inquiries about product and procedures

§ Establishing and strengthen relationships with customers to understand their needs related to the wireless line that can strengthen your business objective and open doors to future opportunities for Huawei.

§ Identifying business opportunities based on knowledge of the market and technologies. Technical Sales Engineer

SIEMENS – Bogota, COLOMBIA

January 2008 to October 2014

§ Elaborating the technical proposals along with field engineers that accomplished customer requirements in standard telephony and IP and VoIP technology, Networking and Virtualization solutions, and additional portfolio.

§ Reviewing proposals, standard offer agreements, and draft proposal documents with associated forms, submission, etc.

§ Developing of technical designs, both in telephony and in networking as well as economic proposals elaboration and collaterals.

§ Collaborating in the RFP elaboration and/or response as pre-sales engineer in a team with the product managers.

§ Creating quotations. Designing data networks, LAN and WLAN and telephony solutions.

§ Providing training and support in the design of solutions to the sales team and pre-sales colleagues.

+1-343-***-**** admhj4@r.postjobfree.com DA 4

EDUCATION

MARKETING MANAGEMENT DIPLOMA

Externado De Colombia University - Bogotá, COLOMBIA 2014 – 2015

ELECTRONICS ENGINEERING BACHELOR’S DEGREE

Santo Tomas De Aquino University – Bogotá, COLOMBIA 2002 to 2008

DESIGNING AND IMPLEMENTING DATA NETWORKS CERTIFICATE Santo Tomas De Aquino University – Bogotá, COLOMBIA 2008

BUSINESS ENGLISH COURSE

EDENZ College - Auckland, NEW ZEALAND

2009 - 2010

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