DINESH GOSWAMI

c/o Deepak tailor,#**** New shiva ji nagar, Ludhiana-141008,+919*********, admhez@r.postjobfree.com

Professional Summary

Accomplished and energetic retail sales supervisory with a solid history of achievement in sales. Motivated leader with strong organizational and prioritization abilities.

Skills

*Good communication

*Good listener

*Complex problem solver

*Customer and personal service

Professional Experience:

Retail Sales Supervisor 20th February 2019 to present M/s Bansal Medicine corner, Ludhiana PB

Supervising and co-ordinate sales staff and cashiers and billing sections.

Assign duties to all employees of sales department and manage the discrepancy if any.

Authorize payments and the return of merchandise for goods and also prepare budgets and expenditure for sale plan.

Resolve issues that may arise, including customer requests, complaints and supply shortages and any other dispute for smooth running of sales.

Maintain specified inventory and stock on shelf and order medicine/products for merchandise

Prepare reports regarding sales volumes, merchandising and personnel matters

Recruit, train or arrange for the training of new and old sale staff and monitor and report on performance on monthly basis.

Ensure the visual standards and image of the store are maintained, such as store displays, and other display sections in store to increase business.

Developing and implementing marketing and sales strategies for organization.

Plan sales target with new strategic plan to enhance customer base.

Territory sales Manager January 2018 to February 2019 Glentis life Science at Ludhiana

Responsible for all retail sales and home deliveries of products

Assign sales workers to duties and prepare work schedules of workers.

Authorize payments and the return of merchandise.

Resolve issues that may arise, including customer requests, complaints and supply shortages and breakage..

Prepare reports regarding sales volumes, merchandising and personnel matters for evaluation .

Hire and train or arrange for the training of new sales staff and monitor and report on performance and can give targets to increase business.

Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness to allure the customers for business growth.

TERRITORY BUSINESS MANAGER APRIL 2004 TO DEC 2017

M/s Emcure Pharmaceutical Ltd

Primary Responsibilities:

To Achieve and exceeding the sales targets/objectives

To demonstrate awareness about sales targets, Power Brands Targets

To demonstrate awareness about Primary and secondary sales trends and Primary to secondary sales ratio

Able to identify the key reasons for the gaps and takes action either by self or through guidance support from others

To ensure Doctor Visit plan as per the product segments

To ensure Chemist visit plans as per the targeted doctors in the MSL

Preparing tour plan in line with the planned visit frequency of doctors

Ensure to adhere with the norms of DIF, call average, coverage and compliance

To demonstrate awareness of Brand communication and messages

To demonstrate understanding of brand matrix, marketing inputs, scientific information

Able to Execute key marketing activities, customer engagement programs, CMEs as per the set norms and timelines

Perform RCPA for each doctors to understand their prescription preference

Adherence to reporting, data submission as per defined norms

Profiling of customers in the SFE portal as per the defined standard.

build scientific partnership with doctors through demonstrating Essential Product, Disease and competition knowledge

Demonstrate In clinic effectiveness behaviour through Emcure’s Selling Skills model

To share successes and newer ideas in the group

Demonstrate confidence in seeking support from colleagues and peers when in need

Help and support other team colleagues and superior in team assignments /projects.

Maintain and grow sales relationships with existing clients and increase new doctors (client) base.

Supervise and direct the sales team and order the merchandiser for inventory for every authorized dealer.

Establish organizational policies and procedures in relation to sales.

Identify and solicit potential clients (doctors, retailer and stockiest) and Lead sales team in building relationships with business clients and manage negotiations of sales contracts as example.

Assess clients' needs, recommend or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms as per the needs of customer/Doctors..

Consult with clients after sale to resolve problems and to provide ongoing support

Develop; implement report and plan on marketing plans and sales strategies with marketing department to achieve business goals.

Assess market conditions and competitors' activities, collect the data of customers and related person in business chain and develop an awareness of emerging markets and trends to stay ahead in competition race.

.Recruit, organizes, train and supervise the activities of other subordinate staff and sales specialists.

Trainee Medical Representative 23/10/2003 to 22/04/2004

Psychotropic India Limited –Ludhiana HQ

Job responsibilities: Manage the sales in a unique territory/region.

Work collaboratively with Sales effectiveness to build profitability into the business

+ Participate in project work identified by Senior Management on a per need basis

+ Perform other duties as assigned

Maintain and grow sales relationships with existing clients.

Assess clients' needs, recommend or assist in the selection of appropriate products or services, and negotiate prices or other sales terms

Provide input into product design where goods or services must be customized as per customer need and use.

Develop sales presentations, proposals, or other materials to illustrate benefits from use of good or service..

Estimate costs of installing and maintaining equipment or service

Prepare and administer sales contracts and maintain customer records

Consult with clients after sale to resolve problems and to provide ongoing support

Attend all training program from organization and educate subordinate and team about the Development and maintenance of technical product or service knowledge to explain features to clients and answer questions about goods or services

Develop, implement and report on marketing plans and sales strategies to achieve business goals

Education

Diploma in PHARMACY: Pharmaceutical Chemistry, Pharmacology April 2001

Bachelor of Arts from Kalinga University, India July 2018

International English Language testing system score @ 7 band

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