CURRICULUM VITAE

PRATIK GUPTA

Email ID: admh4u@r.postjobfree.com

Mobile: +91-995*******

Present Address:

Flat No-6, 1st Floor, D-8/34, DLF Ankur Vihar, Ghaziabad-201102

BRIEF OVERVIEW

Over 11.4 years of experience in handling Order Management activities (End to End Process) specialization in TELECOM Sector.

Handled a team of more than 10 members for Supply Chain Activity.

Currently working in Power Bi tool as well to prepare dashboard for multiple reports.

Additional role in Resource Management i.e., Pre-HR Related Activity.

Working on SAP-(SD & MM) Module for past 10.02 years.

Involved in SAP Key User Activity, where I need to resolve issues raised by End User.

Multi-Tasking Abilities, Strong Analytical, Decision Making and Organizing Skills.

Successful track record in achieving and exceeding operational goals in a high growth environment.

CAREER OBJECTIVES:

To intend the position in the worthy organization in terms of long career objective this values innovation and gives the responsibilities and opportunities for the growth and development to create a carrier path for myself. To work with career conscious, committed and dedicated the people, which will help me to explore and utilize my potential for the personal development.

EDUCATIONAL CREDENTIALS:

MBA from Sikkim Manipal University with First Division, 2012.

B.SC in Computer Science with First Division, 2008.

Senior Secondary (10+2) from Bihar Intermediate Education Council (B.I.E.C), Patna

Higher Secondary (10th) from Central Board of Secondary Education (C.B.S.E), Delhi

SOFTWARE SKILLS:

Language: Basic Knowledge of C, C++.

Database: SQL Server, MySQL

Application Packages: MS-Office (Latest Version), SAP-SD (Sales & Distribution) Module, Power Bi (with DAX), Alteryx

PROFESSIONAL SYNOPSIS:

Nokia India Pvt. Ltd. on the Payroll of gNAP Services Pvt. Ltd.

Team Leader/Business Analyst - Centralised Reporting Documentation Desk

25th August15 to Current date.

Job Profile:

Handling a team where I need to allocate different activity received from the clients and provide them proper training regarding the process.

Dealing with different teams to check the possibilities how to disable the efforts by creating final reports manually extracted from SAP and prepare the Dashboard in Power Bi also.

Involved in MIS Activity- Spooling Daily, Weekly & Monthly Reports in SAP P-20 for different regions and share the same with the requestor.

Resource Management- Pre-HR Related Activity i.e.,

HSM (HeadCount Steering Meeting Internal Hiring) which exactly means that I need to consolidate requests received from different units and later check if that position can be filled internally within the organization through IJP (Internal Job Posting).

RCS (Ramp-up Control Steering External Hiring) which comes later HSM activity, and if the resources is not available within the organization, then need to consider the external hiring.

Achievements:

Promoted to next level within one year as Team Leader and now working as a Business Analyst.

Completed onsite training on My SQL, Power Bi, Alteryx tool for the betterment for the company.

Snap Deal

Senior Executives- Logistics & Warehouse Management

20th April 2015 to 22nd August15.

Job Profile:

Responsible for all the order processing, vendor follow ups, vendor billing, maintaining vendor performance MIS and vendor training.

Responsible for Courier follow -up, billing, courier disputes, maintaining the courier performance MIS.

Handling the customer complaints for reverse pickup, refunds, replacement, delivery, wrong delivery, complaints for incomplete product.

Regularly maintaining Daily Sales MIS.

Capgemini Business Services India Pvt. Ltd.

Sr. Process Associate/SAP Consultant- Order Management Center (OMC)

1st November 2010 to 14th April15.

Job Profile:

Interact with Customer Team for Purchase Orders & OET (Order Entry Template) for Local Supply & Services/ Imports.

End to end order processing for Local & Services (Including steps from PO receipt from Customer to invoice submission to Customer for payment prospective).

Working in SAP P-20(SD Module)/ MLS (Modular Logistics System) Oracle based for Customer Order handling (Ordering, Invoicing and Dispatch).

Preparing & releasing purchase orders based on the requirements on Parent company through MLS (Modular Logistics System) & SAP P-20 customized software used by NSN for order processing.

Follow-up with the Vendors for the timely dispatch of the material.

Taking Care of Service & Local billing & provided timely review of service-related documentation.

Involved in Key User activities and help out the End User to resolve the issue faced in SAP P-20.

Spooling Daily, Weekly & Monthly Reports in SAP P-20 for SO, PO, Delivery and Invoicing related.

SLA Computation: Involved in the SLA Computation Team, to check whether the Sales Order, Purchase Order, Invoicing are meeting their criteria or timeline. Need to check the %age of Accurate SOs, POs and invoicing.

Achievements:

Reward & Profits (Unitech & Videocon A/c) - for excellent workings individually as per the Customer prospective/ guidelines.

Received appreciation from our Clients (NSN) for individually handling Logistics activities in different circle.

Awarded as Employee of the Month for many times, for excellent work and support in the team.

Completed onsite training on Power Bi, Alteryx tool for the betterment for the company.

Nokia Siemens Network Pvt. Ltd.

Logistic Coordinator 16th Nov 2009 to 31st Oct, 2010.

Job Profile:

Taking Care of Service & Local billing & provided timely review of service-related documentation to determination eligibility for billing when required.

End to end order processing for Local & Services (Including steps from PO receipt from Customer to invoice submission to Customer for payment prospective).

Preparing & releasing purchase orders based on the requirements on Parent company through MLS (Modular Logistics System) & SAP P-20 customized software used by NSN for order processing.

Handling and fulfilling the Customer Queries, Orders and Escalations on a daily basis if required.

Follow-up with the Vendors for the timely dispatch of the material.

Performed monthly inventory cycle counts and annual physical inventory.

Reviewed logistical problems and recommended solutions.

Maintaining accurate records of Daily Orders, electronically and hard-copy versions.

Handling over the Ordering Process.

Co-ordinate with Finance for payment related information.

Performing Weekly, Monthly & Yearly Reports.

Achievements:

Received appreciation from CT Team, F&C, and ALM for excellent workings individually as per the Customer prospective/ guidelines (Bharti & Vodafone).

Awarded by NSN by giving 3K as Compensation (Videocon A/c) - for Best Performance.

Professional Skills:

Complete the Key User Training in SAP and cleared by having 99% in May 2011.

Complete the training in SAP June 2010

EXTRA QUALIFICATIONS:

Course: DOT NET (Web-Based & Window-Based)

Institute: CRC InfoTech Pvt. Ltd.

Duration: 6 Month

PERSONAL DETAILS:

Date of Birth: 12th June 1986

Sex: Male

Language: English & Hindi

Passport: Available

Fathers Name: Sri. Uttam Kumar Gupta (Retired)

DECLARATION:

I, Pratik Gupta, do hereby declare that all the above furnished details are true to the best of my knowledge. If given opportunity, I will strain all my nerves to serve the organization.

REFERENCES:

Available on Request.

DATE:

PLACE: Pratik Gupta

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