NAGARAJ. SWARGAM

Email: admh3q@r.postjobfree.com; Cell: +91-998******* / 799-***-****

Data Compliance, IT Infra & Operations, Service Management / Business Applications – ERP & CLOUD / Lab Compliance & Business Analytics.

Professional Synopsis

Creative and result oriented professional with 20 plus years of Information Technology related success with experience in senior management role, background includes demonstration of technical and leadership acumen. Excels in developing and motivating highly focused teams that successfully meet and exceed Organizational objectives.

Expertise includes

- Technology Architecture and Integration - Leading Edge Technology Implementations

- Global IT Delivery and Project Management - Strategy Development and Planning

- Budgeting and Cost Control with MIS - Staff and Service Management

- Organization and Staff Development - Strategic Analysis and Methodology

- Compliance and IT Audit Control - Global Standards and Processes

Professional Highlights

Dynamic career with strong problem-solving, planning, team building and retain diverse staff structuring in delivering the results.

Instrumental in assessment and solution Implementations with high availability and business continuity with disaster plans.

Creating the IT strategy for the deployment, delivery, alignment and continuous improvements in the areas of IT, products, and services with sourcing.

Experience in IT Service Management models like ITIL / ITSM / COBIT, Information Security risk assessment methodologies, IT Service Desk Tools and Communications / Networking / AV etc.,

Aligning IT risk management with Enterprise Risk Management, Planning, Implementing and Managing Disaster Recovery and ensuring seamless business continuity

Leading activities to identify risks to IT portfolio and developing mitigation plans, overall IT accountability across the organization.

Organizational Detail

Feb.’2020 to till date with Cronus Pharma Specialties Limited (Group Company) as a

“Group Head IT” (General Manager).

Responsible for IT Operations, Data Security & Integrity of entire group companies incl. Lab & PCS IT Compliance (GxP) as per Global Standards & Guidelines.

Implementation of S4 Hana is in Progress (Migrations from MS-Dynamics)

Feb.’2017 to Feb.’2020 with Optimus Drugs Limited (Group Company) as a

“Group Head IT” (General Manager).

Responsible for IT Operations, Data Security & Integrity of entire group companies incl. Lab IT Compliance as per Global Standards & Guidelines.

Implemented TCS Ion Cloud ERP across group, all modules and other Server based Lab Applications

Establishing of “Process driven Organization” instead of Man driven

Streamlining and Centralization of IT Infra Services

Jan.’2013 to Feb.’2017 with United States Pharmacopeia as a Sr. Manager – IT”.

USP is US based nearing to 200 years, which – Improves health of the people around the world with Global Public Standards & related programs.

Responsible for IT Operations of India, China, Brazil & Ethiopia

Management of IT Data Retentions & DR including business & Lab applications and other IT Services including Compliance & Security Audits

Centralization of IT Infra and Oracle ERP Application with Support & Services

Leads Global IT Security & Lab IT Compliance Team

Jan.’2011 to Jan.’2013 with Hetero Drugs Limited as a Corporate “IT – Manager”.

Hetero is a research based pharma company with global presence in bulk drugs, formulations and chain of retail outlets.

Heading IT Operations and Support Services with conceptualization, design, communicate and adhere to standards and policies for business-wide IT infrastructure and network.

Maintaining a rolling forecast for entire business IT needs

Management of IT associated issues, risks and delivery including Lab IT Compliance & Validations as per various global pharmaceutical standards related with IT such as MHRA, FDA, EU, WHO etc.,

Centralization of all IT Support, Services and Contracts

Re-structured SAP Implementations on AIX, TSM Platforms for Mfg. Units, Cloud base MS-Exchange Migrations and

Implemented Navision 2009, R2, LS Retail for Pan India Users for C&F Retail Outlets (Pharmacy Stores)

Executed Tier III data center and network operations center

Oct’2007 – Jan.’2011 with Kirby Building Systems India Ltd as a Manager – IT

Kirby (a subsidiary of Kuwait based Alghanim Group) is the pioneer in Pre-Engineered building systems in India with two manufacturing facilities and presence across pan India (38 locations).

Managing IT Infrastructure & WAN (SAP Operations for global users), leading the IT Support across the organizations

Ensure maximum availability (24X7) of all Enterprise systems throughout the organization

Implemented Exchange 2007, Cisco Switched networking for entire campus and various cost cutting solutions along with office automation and communication tools with industry associated solutions.

Responsible for IT Yearly budgets (both CAPEX and OPEX) and ensuring adherence to the planned expenses and deadlines including procurement & deployment of various IT Services.

Executed 2 world class Data Centers (Tier III), and implemented Service Delivery & Support Metrics

Procurement of IT Products and Services including Need analysis, Vendor Evaluation, Selection and Negotiation

Provides day to day management of Enterprise Service Operations incl. daily schedules, planning of resources, monitoring KPI’s & metrics, interface with project teams, adherence to change, incident & problem management policies

Responsible for remote coordination of infrastructure implementation / integration / execution

Leading a team of Systems, Networks Administrators & Customer Support Engineers incl. BASIS & ABAP.

July’2001 – Oct.’2007 with Neuland Laboratories Limited as a Asst. Manager – ITS

Neuland is a bulk drugs company with 2 large scale manufacturing locations and world class Research & Development Centre.

Joined as Systems Administrator, later promoted as Asst. Manager – ITS.

Centralized the IT Operations of 3 different locations, with a team of 4 Technical & Customer Support Engineers, Led the IT operations for 400 + Desktops, successful migration from Novell to Microsoft

Actively involved in techno-commercial operations, managing the developer partnership program with in-house team and external sources

Gained exposure in SAP Implementation & roll-out, Implementations of Lotus Domino Messaging, team lead for couple of .Net projects,

Effectively handled – configuration and integration of LAN/WAN, VoIP, Internet, NFS, Firewall, Patch research and auto Updation, upgrades, Software licensing & Managed IT Infra & Data Center operations with SAP, Domino, Active Directory etc.,

Implemented various IT standards, ISO quality systems with documentations to meet regulatory compliance audits, group trainings for users on ISMS, WHO, EU, 21 CFR etc.,

Owned the certification processes for ISO 27001 and various standards for entire organization

Sept.’1999 – July’2001 with Sarvotham Care Limited as Systems Administrator

SCL is a Pharmaceutical and Consumer Care company, manufacturers for Amway, Pfizer, etc..,

Commenced Career with Digital World India Limited from Aug. 1995 to Aug.1999.

Joined as Jr. Service Engineer, later promoted as Service Engineer.

Training & Certifications

Attended various training programs on latest technologies including;

ITIL V3 – Foundation certified with 90% scorings,

Microsoft Exchange Server 2007, Cisco Unified Communications

ISO 27001:2005, Certified Internal Auditor for Information Security Management System,

Hardware Diploma in Computer N/W Mngt. Data Processing & Dbase III+,

Education

Polytechnic – Diploma in Electronics & Communication Engg.

B.Sc. (Hon) Computer Science. (Bundelkhand University). Ex.MBA – IT, TOGAF Certification.

Personal Details

Father’s Name – Late Mallesh Swargam

Date of Birth: 7th January, 1975

Marital Status: Married, 2 Kids

Passport: P5336796, Valid Till – Nov. 2026.

Permanent Address: H.No. 30-276/16, Brundavan Colony, Old Safilguda, RK Puram (Post),

Secunderabad - 500 056, India.

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