Denise Lion

**** ****** **., *****, ***** ***** - 214-***-**** - admh1r@r.postjobfree.com

Summary

Highly ambitious, self-motivated, Business-savvy, and driven individual with natural sales ability and more than 15 years of sales experience. With the ability to negotiate and close sales effectively providing quality client client/customer service in a variety of venues.

Profile:

Experienced providing superior customer service in person and by phone. Able to quickly establish rapport, define and solve problems. Highly trainable. Extensive computer skills, creative energy and a passionate approach to drive success in both large and small organizations. Able to coordinate the efforts of many to meet organizational goals .Well-read and well-traveled.

Skills

Strong lead development skills Persuasive communication expertise

Creative Problem Solver Trilingual in English, Portuguese and Spanish

Customer-oriented Proven Sales Track

Accomplishment

Maintained a profit-making business. Directed all aspects of the business including service, sales, operations, technology, human resources, and public and customer relations. Supervised a staff of 10

Experience

Total Service, Inc. Plano, TX March 1994 to present

Managing Director of Skin Care International Spa.

Developed and grew business 350% within 3 years. Trained service staff on procedures and techniques. Developed close working relationships with customers and vendors Selected, purchased, priced, merchandised, maintained inventory and reporting of goods sold Developed marketing and advertising campaigns including the use of social media.

Education and Training

University of Texas Dallas

Master Of Art and Technology

Texas Woman’s University, Denton, TX.

MBA: Business Graduated Magna Cum Laude

BS: Criminal Justice

Collin College, Plano, TX.

AAS: Computer Networking Technology

AA: Fine Arts

Honors, Achievements and Official Certifications:

Phi Theta Kappa Alliance of Technology and Women

National Technical Honor Society National Leadership Society

Cisco Certified-CCNA Network Fundamental Dual Citizenship-USA and Brazil

Additional Information

Volunteer Work

Board Member of Visual Art Guild of Frisco 2017-present

City of Plano Police Department-Citizen’s Police Academy Graduate. 2012-present

Plano Art Center-Member, Board of Directors. 2004-2005

Intermezzo Magazine-A National Fine Living Publication-Features Writer. 2004

FIFA World Cup Soccer Tournament, Dallas, USA-Official Media Interpreter 1994

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