Amazon FBA Private Label Product Research Specialist
Resume:
FRANCIS GABRIEL REYES
ABOUT ME
I'm Francis! I'm an Amazon FBA Private Label Product Research Specialist. I'm trained specifically to fulfill tasks in the Amazon e-commerce platform such as Product Research, Keyword Research, Product Listing Creation & Optimization, Supplier Sourcing, and Customer Service.
WORK EXPERIENCE
ePerformax 2019-2020
CUSTOMER SERVICE REPRESENTATIVE
Handled a large volume of incoming calls and emails daily.
Resolved customer's issues in a professional way.
Provided walkthrough on PayPal's interface on desktop and mobile.
Startek 2018-2019
AMAZON E-MAIL SUPPORT
Processed replacement or refund for defective/damaged or missing items.
Answered inquiries about unknown charges on their account.
Helped customers update their accounts.
Sweet Escape Caffé 2017-2018
BARISTA
Maintained working area clean.
Solved customer's complaints in a friendly manner.
responsible for preparing, labeling, packaging, and inventory of merchandise.
EDUCATION/TRAININGS
AmazoNationPh
Amazon Seller Virtual Assistant Masterclass
ePerformax
Global Communications Training
Academy.Helium10.com
Helium 10's Software Tools
John Colley MBA, MA(Cantab)
Six Steps to Amazon FBA Success
CONTACT
SKILLS
Customer Service
Product Research
Product Listing Creation & Optimization
Inventory Management
Basic Graphic Design
Helium10 Utilization
Various Tools and Apps Utilization
PERSONAL SKILLS AND TRAITS
Eager to Learn
Highly Detailed
Results-Oriented
Diligent and Organized
Problem Solver
Highly Trainable
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