Adjuster Secretary
Resume:
Amy Lovelady
Experienced, licensed insurance agent.
Anniston, AL 36207
***********@***.***
WORK EXPERIENCE
ALFA Insurance, Anniston, AL
Claims Specialist
Current pay per hour: $19.13
January 2016 – PRESENT 40 hours per week
● Field calls for Alfa Adjusters, rotate claims, setup repairs with Performance Gateway and direct repair shops.
● Pulls and collects data for adjusters.
● Creates reports and inputs data for Adjuster
● Fills out shipping labels and coordinates with UPS/USPS
● Makes Credit card purchases for o ce supplies and police reports using company issued credit card.
● Set up customers with rental cars through ARMS program
● Document damaged vehicles and import estimates. Task adjusters to review using Image Right Program
● Make copies of required documents and distributes them to the appropriate person/employee.
● Creates documents from adjuster notes to create a draft for the adjuster to review and designate the appropriate format.
● Issue payments (Company issued check) for auto and home claims, Open and set reserves on claims for cause of loss.
● Electronically load documents for company use into the appropriate location for future printing copies.
● Sends company documents via email.
● Uses Skype for instant messages company wide.
● Ensures sensitive documents are stored using security instructions for storing sensitive information.
● Help adjuster setup risk review and review policies for coverage
● Send subrogation demands to other carriers
● Use Microsoft word to create documents for adjuster requesting information from other companies and sources.
● Familiar with Simisol, Exactimate & Mitchell reports for estimates
● Order police reports, do monthly reports on adjusters claims
● Order and keep all o ce supplies stocked.
Calhoun County Insurance, Jacksonville, AL
Agent
November 2015 - January 2016 40 hours per week
● Quote and bind home, mobile home, autos, boats, travel trailers, etc. with many companies
● Shop rates for renewal customers to compare rates and coverage with SemCat auto rater
● Reception and customer service
● Service customer needs on personal insurance policies
● Meet with Marketing Reps to discuss updates and sales strategies
● Work with underwriters on a daily basis to meet customer needs
● Do daily o ce deposits
● Train new employees
● Issue commercial policies
Licensing
Alabama License - Property &
Casualty - June 2013
Has current Notary
Software
Proficiencies/Skills
Tam online
Fax Advantage
Microsoft O ce Suite
AMS360
O ce Equipment
Image Right System
Guidewire- Alfa System
Exceed- Alfa
Performance Gateway
Total Resource Auction
ARMS-Enterprise
Skype Portal
Education
Horseshoe Bend High School
New Site, Alabama
2001 - High School Diploma
Some College At Central
Alabama Community College
Insurance Planning Services, Anniston, AL
Personal Lines Sales Producer/CSR
October 2013 - November 2015 40 hours per week
● Quote and bind home, mobile home, autos, boats, travel trailers, etc. with various companies
● Shop rates for renewal customers to compare rates and coverage with SemCat auto rater
● Reception and customer service
● Service customer needs on personal insurance policies
● Meet with marketing reps to discuss updates and sales strategies
● Work with underwriters on a daily basis to meet customer needs State Farm Insurance Company, Oxford, AL
Secretary/CSR, Obtained License June 2013
September 2011 - October 2013 40 hours per week
● Reception and customer service
● Quote and bind personal insurance policies
● Troubleshoot insurance issues
● Take payments and make daily deposits
● Reconcile monthly bank reports
Contact this candidate