Bpo Customer Care

Ronalyn D. Tablate

+63-961-***-**** admgwm@r.postjobfree.com

I am highly motivated and self-starting individual looking for a Customer Care Associate position with a company that will need my support as a representative where I can show my skills and my exemplary behavior towards task and work.

Experience

Customer Service Associate

Fusion BPO Services Philippines Inc.

Taking Calls while explaining how the Visa processing works.

Answering Emails and providing a solution on how to solve their Visas request.

Assist customer on their Visa appointment.

Create and lodge tickets to customers for Visa process.

Nursing Assistant

Clinica Antipolo Hospital & Wellness Center Inc.

Performs many basic care tasks for patients, like grooming, dressing, bathing, eating and exercising.

Assist the nursing staff with medical tasks like taking blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing.

Assist and taking hospital patients' temperature, blood pressure, pulse, and respiration;

Recording of patient’s wellness.

Customer Agent Representative

Sitel Philippines, Credit Bureau Campaign

Took phone calls regarding to their credit concerns.

Provide alternate options on how to solve their credit issues

Created daily reports that presented to our Team leader

Education

Bachelor of Science in Pharmacy

National University

Bachelor of Science in Nursing

AMA East Rizal College of Medicine

Skills

Different Call Types – Handling Multiple Queues.

Microsoft Office – Basic knowledge in using Excel, Word and Outlook.

Can multi-task duties while answering calls and emails.

Can type 30-40 words per minute.

Knowledgeable at handling patient care

Has a passion for patient and customer interaction

June 10, 2019

2018

2015 - 2017

2013-2014

2014-2015

Contact this candidate