Administrative Assistant Office Manager

TAWANNA TILLMAN

admgvm@r.postjobfree.com 703-***-****

DIVERSITY & INCLUSION PROJECT MANAGEMENT ADMINISTRATIVE LEADERSHIP

Strategic, results-driven administrative and HR management professional with experience in DE&I, people operations, communications, and project management. Proven experience in achieving organizational growth and maximize organizational resources. Proven record of generating and building relationships, managing projects from conception to completion, and coaching and developing staff. Experience leading program strategy and project management to ensure project completion.

•Dynamic team player who works collaboratively with all employees to achieve measurable and significant results in every project.

•Strong ability to use data-driven storytelling to make a clear business case to promote new programs and initiatives and measure ongoing programs' success.

•Excellent oral and written communication skills, strong interpersonal skills.

•Anticipate, analyze, and proactively adapt to changes in priorities and tasks; apply self-organization and management, and demonstrate proactive initiative and follow-through on a broad range of administrative actions.

•Technical Skills: Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Teams, Workfront, SharePoint, Skype for Business, Adobe Pro, Video Teleconferencing, Room Reservation Systems, SurveyMonkey

•Areas of Expertise & Skills: Administration, Business Operations, Budget & Fiscal Management, Program & Organizational Management, Data Analytics, Diversity & Inclusion, Multicultural Collaborator, Staff and Leadership Development, Public Speaking, HR Operations, Project Management, Talent Management, People Operations, Talent Acquisition

AREAS OF EXPERTISE

Inclusion and Diversity Project/Task Lead

MITRE Corporation, McLean, Virginia, 2010 - Present

Serves as the SME and executive advisor on personnel management issues, ensuring the organization remained 100% compliant with regulations and policies and analyzed various courses of action to develop and implement process improvements while comprehending upstream/downstream implications of decisions. Manages program development, content creation, and communications related to DE&I. Deliver training to employees and internal stakeholders on a variety of sensitive topics related to DE&I.

Diversity & Inclusion

•Consult with executive management and customers, analyze their needs, provide guidance and proposals, define metrics and execute appropriate event strategies to achieve business objectives

•Design and facilitate DE&I training for executives, managers, and employees based on a variety of topics including, microaggressions, bias, and promoting a culture of inclusion

•Utilize data to analyze turnover, talent acquisition, and employee engagement impacts from DE&I initiatives

•Research, propose and support external events that align with the corporate strategy and brand; Work with team on culture initiatives that support a more inclusive MITRE culture.

•Build and execute annual external awards programs for MITRE Awardees.

•Lead and manage new employee orientation events.

•Provide guidance and coordinate events for MITRE’s Inclusion & Diversity Employee Resource Groups/Councils.

HR Operations

•Prepares and assists with compensation reviews and leave guidance. Handled recruitment and staffing requirements for organizations. Maintains new hire orientations, provided workforce analysis, and strategic HR operations managed lifecycle recruiting, handled outreach programs, interviews, and professional development.

•Ensures New Employee Orientation is effectively conducted, including required paperwork; and organization, department, and position orientation are provided to all new hires and internal transfers and promotions.

Project Management

•Oversees a variety of administrative programs, including the review and dissemination of completed staff actions (memos, reports, fact sheets, information papers) for quality control of the document, appropriate level of coordination, consistency, logic, soundness.

•Plan and manage projects, task timelines, staffing reports, budgets, ROI, metrics, and outcome reports.

•Define metrics and analyze the effectiveness of completed events to improve the value of future projects.

•Reconcile invoices, provide billing support, prepare expense reports, and manage time reporting for Inclusion & Diversity Department.

External Engagement and Branding Lead

•Serve as the MITRE liaison for all affiliated diversity organizations, community service initiatives, and professional STEM conferences.

•Manage and coordinate speakers, presentation materials, audio-visual, registration, and logistics for 10 seminars, 7 conferences, and 3 trade shows annually.

•Build and grow relationships with internal and external vendor partners.

•Partner with graphic designers to execute on branding visions (booth design/style, SWAG, additional sponsorship opportunities) and vendors to create a more engaging presence at industry trade shows.

•Pursue leads captured at networking events, trade shows, and job fairs.

Senior Administrative Assistant

MITRE Corporation, McLean, Virginia, 2000 – 2010

Provided senior-level administrative and project management support to four executive directors. Performed all the administrative tasks of an Office Manager, including event planning, travel- arrangements, expense reports, Human Resources, accounts payable and receivable, as well as the day-to-day facilities and vendor management for the Southeast Technical Services division of a billion-dollar software reseller to Fortune 500 companies worldwide.

Administrative & Project Management

•Prepared project plans, agendas, presentations, and reports for executive organizational meetings

•Planned, coordinated, and supported a variety of meeting and presentations for internal and external customers/sponsors to include arranging for the venue, catering, duplication of materials, and audio-visual needs

•Arrange and coordinate extensive business travel logistics/itineraries, maintain schedules, prepare expense vouchers and reconcile all travel expenses for multiple Executive Directors

•Schedule appointments, conferences, and luncheons, dinners, both onsite and offsite, and maintain calendars

•Reconcile Diners Club and Visa expenses for Directors and Departments monthly

•Reconcile invoices, prepare expense reports, and manage time reporting for Departments

•Manage and maintain confidential files and organizational records.

•Drafted memos, guidelines, and forms for review and distribution. Delivered on urgent and priority tasks to Executive Directors/

Human Resource Management

•Support all administrative functions for the HR Executive Director, Inclusion & Diversity Director, and Talent Management Director.

•Utilized extensive HR knowledge and applied various Human Resources Management and Procedures not limited to overseeing subordinate staff utilizing personnel resources, administrative matters, and adhere to personnel management rules and regulations ensuring all subordinate issues are resolved effectively and timely/

AREAS OF EXPERTISE

Women’s Leadership Conference, 2018

SharePointe13 Cutting Edge Site, 2016

Discover Your Team Strengths, 2016

VOLUNTEER MANAGEMENT

Girl Scout Troop Co-Leader

MBPC Youth Scholarship Committee Co-Lead

HONORS & AWARDS

Trailblazer Award - MITRE and Our Work Program, September 2019

Trailblazer Award – BEYA STEM Conference, February 2019

Catalyst Award – MITRE’s Veteran’s Recognition Month, January 2019

Program Recognition Award (PRA) –The New MITRE and Our Work Program (Orientation program), March 2017

Spot Award, February 2015 – BEYA

Officer Award, October 2001

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