Customer Service Representative

JOANNA CHARRIZE A. BECUÑA

#** ***** ****** *&E De Castro Village. Ligas 1, Bacoor, Cavite. 4102 **************@*****.*** 099********

OBJECTIVE

Seeking a position as a Call Center Representative, to help with the resolution of customer’s problems and provision of product information. A consistent and organize individual with knowledge of Word, and ability to learn quickly.

SKILLS & ABILITIES

Time management beyond most people at work – able to manage time and handle time pressure at work

Good at written and oral communication skills – effective on answering phone calls and communicate with customers concern

Creativity on ideas – to share ideas within the team for more effective and efficient way to help at work

Able to manage and record information – good at keeping the records of the customer to help others to have records of data

EXPERIENCE AND EDUCATION

CLAIRVOYANCE ACADEMY, BAGUIO

CALL CENTER AND ESL TRAINING

TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES, MANILA

COLLEGE UNDERGRADUATE

BACHELOR OF SCIENCE IN ENTREPRENEURIAL MANAGEMENT

UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA, LAS PIÑAS

SENIOR HIGHSCHOOL GRADUATE

ACCOUNTANCY AND BUSINESS MANAGEMENT

REFERENCES

Leah Tabligan Filio Regional Trial Court

Bacoor Branch

094********

Edward Corpuz Accountant Executive

Meralco

Las Pinas Branch

092********

Eva Valerie E. Edora Manager

Cash Management – Elite Customer

Service Team Head

Transaction Services Division

091********

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