Excellent communication skills, studying a logistics certificate

CURRICULUM VITAE

OF

NONTSIKELELO APHIWE RADEBE

Date of birth: 30-03-2001

Identity number: 010**********

Driver’s license: Code C1

Mobile: 078*******

Email: admgu5@r.postjobfree.com

Residential address: 104 Shepstone street, Richmond 3780 An energetic and ambitious person. Excellent communication and problem-solving skills. Willing to learn, pleasant person to work with. Reaches goals or deadlines on time, diligently approaches tasks given. Self-motivated, very focused and driven. WORK EXPERIENCE

• Worked at Huba High as a Teacher’s Assistant (From: December 2020- April 2021)

DUTIES

-assisting with administrative duties such as marking of register, ensuring that the necessary study materials required are available and ready to be used

-ensuring that the class is clean, in compliance with Covid regulations and ready for use

-ensuring that classrooms are a place which learning and teaching can effectively take place

-reinforcing the teachers instructions given by ensuring that learners follow them PERSONAL DETAILS

PERSONALITY PROFILE

• Worked at CCI Call Centre (From: 2020 September- 2021 February) DUTIES

-answering incoming calls efficiently

-identifying customers needs, questions and concerns

-providing solutions and thorough explanations to customers queries

-addressing, filing and resolving customers complaints in a compassionate, considerate and patient manner

-redirect customers to the relevant departments for further assistance

-verifying clients through security checks

-updating clients with new/better network deals available

-making recommendations that will meet customers’ needs

• TERTIARY EDUCATION- Boston College, Pietermaritzburg (as from 2020 July- 2021 June)

Qualification: Higher certificate in logistics and supply chain management practice, level 5

• 3-day certificate in Environmental Health and Safety (awaiting certificate)

• 3-day certificate in HIV&AIDS testing and HIV&AIDS counselling course

• Highest grade passed: 12

school attended: Carter High School

Year completed: 2018

NAME DESIGNATION COMPANY TELEPHONE

Mr. R Ndlovu Principal Huba High School 071******* Nontsikelelo Ndlovu Manager CCI Call Centre 033******* REFERENCES

EDUCATIONAL QUALIFICATIONS

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