Sales Consultant Project Manager

Lisa Parry

Windermere, FL

407-***-**** admgtz@r.postjobfree.com https://www.linkedin.com/in/lisa-parry-a8433227/

Strategic Operations Leader

Building Organizational Capacity and Managing Profitable Partnerships for Mission-Driven Organizations

Collaborative, strategic sales leader recognized for turning low performing partnerships into multi-million dollar contract renewals aligning with organizational expansion. Operational leader with strong record working with admissions, academics, student retention with 30 college institutions with expansion of growth opportunities through optimization of data analysis, KPIs and engagement strategy that led to increased company profits. Building high performing teams and working in a cross-functional environment to drive customer service support, increase performance management and employee engagement for organizations.

SPAN OF EXPERTISE

Project Management

Data Analysis

Strategy Optimization

Talent Development

Consultative Selling

Operational Excellence

Talent Acquisition

Workforce Management

Stakeholder Engagement

Budget & Forecast Administration

Sales Training Expertise

Call Quality Assurance

Negotiation of Contracts

PROFESSIONAL EXPERIENCE

PEARSON ONLINE LEARNING SERVICE, Orlando, Florida 2005 – 2020

Formerly known as Compass Knowledge & Pearson-Embanet, Pearson Online Learning Services is a Division of a Pearson, global education content provider with 25,000 employees world-wide.

Associate Director of Admissions/Project Manager (2014 – 2020)

Led a team of 25 enrollment advisors and supported 15 top ranked universities. Managed partnerships to establish foundation for innovative education model, coordinating efforts among cross-functional team and stakeholders. Conducted training sessions in selling methods to increase sales record and improve profitability; resulting in over 115% increase in annual sales.

Established company-wide processes and initiatives to expand growth of online student population for Top-ranked colleges. Executed customized client retention and account growth strategies.

Boosted student retention an average of 107% YOY. Build departmental relationships at college level consisting of: Admissions, Marketing, Academics and Financial Aid.

Analyzed market trends to influence strategy added 3 new certificate offerings. Increased student enrollments across portfolio and increased company profitability by 117% in 2018 and 109% in 2019.

Utilized data analytics to increase team efficiency, effectiveness and productivity by identifying strategic and operational metrics. Proficient with Tableau and Salesforce management reporting to ensure compliance and quality assurance to produce high performing teams. Exceeded performance benchmark YOY by 115%.

Successfully launched an enterprise suite of Undergraduate and Graduate online programs for a university that had limited brand recognition in the marketplace. Increased enrollments YOY by 120%.

Managed a project with team of 12 enrollment advisors who enrolled over 4,000 students annually. Increased the student population at the university by 200%.

Senior Enrollment Advisor/Project Leader (2005 – 2013)

Managed a portfolio of 13 programs at 2 universities. Executed customized client retention and account growth strategies to expand partnership.

Developed new employee training to build high performing teams across disciplines. Monitored recruiting policies and procedures to ensure Title IV compliance.

Developed a new application tracking system to allow team to become more efficient with supervising prospect database.

Monitored weekly reporting and analyzed data to help influence team's performance, and solution oriented to efficiently address challenges. Quickly adjust keyword strategy with marketing outreach to remain competitive in marketplace.

Achieved and exceeded monthly sales objectives through surpassing daily performance metrics, averaged 100 calls/day and 3 hours of talk time.

Boosted sales and profits in 2010, outperformed new student budget by 175%.

Recognized for outstanding sales performance in 2010, 2011, 2013; Highest number of student enrollment company-wide.

Collectively enrolled over 1,000 students in undergraduate and graduate degree programs.

ADDITIONAL RELATED EXPERIENCE

BRINK'S HOME TECHNOLOGY, Orlando, Florida 2004 - 2005

Technology Sales Consultant

Technology home products for new home sales. Strong customer service and sales experience.

Achieved and exceeded monthly sales quota by 135% on average; top sales consultant in 2004.

BOB EVANS, Sanford, Florida 2003 - 2004

Assistant Restaurant Manager

Managed and trained a team of 30 to ensure compliance with company policies and regulations.

Analyzed budgeting, sales trends and forecasts. Consistently exceeded daily, weekly, and monthly sales targets while reducing costs and employee turnover.

EDUCATION

Master of Science (MS), Organizational Leadership and Human Resource Development, Abilene Christian University, Abilene, TX

Bachelor of Arts (BA), Business Management, University of South Florida, Tampa, FL

TECHNICAL SKILLS

Tableau Salesforce Management Wrike Microsoft Products Oracle Taleo Veritas Novi

VOLUNTEER ACTIVITY

Holy Family Catholic School, Community involvement to shape minds and mentor children in the elementary school.

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