Resources Manager Public Relations

UFUOMA PAULA KEMEMIEGHAYE

*, ***** ***** ****** ******** Estate Phase 2 Off Ago Palace Way Second Rainbow Bus stop Amuwo Odofin Lagos .

Phone: 070********, 070********

Email:admgpz@r.postjobfree.com

CAREER FOCUS

I am a result-oriented individual. My objectives are to provide excellent and result oriented service in a challenging and merit driven environment by applying strategic approaches to solving day to day work challenges for the optimum benefit of the organization, self and the society at large.

STRENGTHS & EXPERTISE

Proactive

Interpersonal relationship

Attention to Details

Ability to adapt to changes in work/fast learner.

PROFFESIONAL EXPERIENCE

Sterling Bank Plc. January 2019 To January 2020

(Trade Fair Branch Lagos)

Customer service representative / Assistant Bank teller.

Responsibilities:

Opening and managing of customers’ accounts.

Assisting customers with processing transactions, such as deposits, withdrawers or payments.

Selling of Bank products and participating in tactical sales/marketing activities

Deal directly with customers either by telephone, electronically or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints or account discrepancies.

Perform customer verifications

Keep records of customer interactions and transactions

Record details of inquiries, comments and complaints

Ministry of Special Duties & International Government Revenue November 2017 To November 2018

Alausa, Ikeja, Lagos State (NYSC).

Associate public relations officer.

Responsibilities:

Researching, writing and distribution of press release alongside the other members of the public relations team based on the activities of the ministry.

Liaise with and answer inquiries from media, individuals and other organizations.

Assist in organizing events e.g. press conference and exhibitions.

Make readily available up to date information that might be required for the consumption of the public.

Nigerian Television Authority, Lagos (IT). May 2016 To July 2016

Intern

Responsibilities:

Assisted the content writing team with positive ideas.

Member of a team responsible for researching and writing of press release as well assist production team for NTA news at 12.

COMPUTER & TECHNICAL SKILLS

Ability to use Microsoft Office packages

EDUCATION

Associate Member of the Institute of Human Resources and Strategic Management. 2018

Houdegbe North America University, Benin Republic. 2017

Bachelor of Art Major in Mass Communication

Kings High School, Satellite Town, Lagos State 2012

West Africa Secondary School Examination Certificate

PERSONAL DATA

Date of Birth: 30Th September, 1996 Marital Status: Married

REFERENCES

To be provided on request

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