EDEN SCHIELDS

*** *.*. ****** **. Tondo, Manila

Contact Number: 092********

E-mail Address : admgpt@r.postjobfree.com

WORK EXPERIENCE

Jul 2016 – Present

Business Owner

Arroz Bulalo

Supervised daily operations of restaurant, and also works as cook

May 2015 – Present

Freelance Real Estate Agent

Stone-Y Realty

Provided guidance to home buyers and sellers on short sales procedures.

Provided sales staff with assistance in creating marketing material for properties listed for sale.

Ensured all legal requirements and signatures on documents were completed prior to the closing dates of the transaction.

Discussed clients' home mortgage status and their other loan situations.

Arranged appointments with prospective purchasers to view listed houses and lots for sale.

Mar 2017 - Jul 2017

Freight Dispatcher

AMC Logistics

Completed daily reports of incidents, safety violations, repair requirements for equipment, property damage and/or theft, unauthorized persons within area, and any unusual events.

Arranged international shipments by coordinating transportation of goods with freight forwarders.

Verified accuracy of load to transport product within warehouse.

Arranged and confirmed delivery times with customers, broker and drive

August 2012 - June 2016

Lead Generation/ Appointment Setting Agent

AON

Hombesed

Met sales goals and maximize profits by effectively managing time and providing appropriate resources.

Sent updated and accurate account information to salesmen and account executives.

Supported and took part in a number of incentive-based programs aimed at achieving production goals.

Increased sales by building customer relationships with hotel managers and owners in Texas by cold calling and appointment setting.

June 2009 - September 2011

Customer Service Associate

Data Track

29th flr. One San Miguel Bldg. Ortigas Center Pasig City

Responded to customer requests by coordinating with custodian at the medical facility to expedite medical records.

Within 24-48 hours, provided quick turnaround time to retrieve requested medical records at the facility

Provided skilled cleric assistance to my case manager

March 2008 - November 2008

Junior New Account Teller

BDO

Arranque St. Tondo, Manila

Participated in employee training classes and workshops to increase knowledge of bank's products and services.

Processed account transactions for customers including ordering checks and issuing stop-payment orders.

Inspected every check and funds transfer to ensure they were accurately recorded.

June 15, 2007 – February 13, 2008

Customer Service Associate (Collection Dept.)

Standard Chartered Bank

Ayala Ave. Makati City

Communicated and answered billing inquiries to customers.

Provided customers with information about potential service upgrades, account changes, and new credit card services available.

May 22, 2006 – May 28, 2007

Outbound Representative

TELEDEC

5th flr Raffles Corp. Ctr. Emerald Ave., Ortigas Ctr Pasig City

Provided exceptional service to new and long-standing customers, resolved their concerns and developed satisfactory solutions.

Met the needs of consumers by selling E-commerce website

Pursued at least 2 new leads daily to develop new customers.

October 3, 2005 – November 26, 2005

Practicum (Sales and Reservation Department at Atrium Hotel)

Sen. Gil Puyat Ave., Pasay City

May 4, 2005 – September 23, 2005

Documentation Assistant

Philippine Transmarine Carriers (Northern Marine Management)

First Marine Place Bagtikan St. San Antonio Village, Makati City

April - June 2004

On The Job Training

Department of Trade and Industry (BOI)

Senator Gil Puyat Avenue, Makati City

EDUCATIONAL BACKGROUND

Tertiary City College of Manila

Bachelor of Science in Mass Communication

Escolta Sta. Cruz, Manila

2001-2005

Secondary Immaculate Conception Academy

Dasmariñas, Cavite

1997-2001

Primary Philippine Christian University

Pala-pala Dasmariñas, Cavite

1991-1997

SKILLS AND QUALIFICATIONS

Can communicate in English both in oral and written. Knowledgeable in computer operations. Willing to work in graveyard shift. Has enthusiasm when it comes to work and eager to invest time and effort in any given responsibility. Has the potential to become a team leader because of my competency. Can work with different people with no complaints.

SEMINARS ATTENDED

●Call Center Seminar, Informatics College, Recto Manila, 21st of January 2005

●Investigative Journalism for an Informed Citizenry

Ramon Magsaysay Center Roxas Boulevard Manila, September 2, 2003

●Utilizing Public Relations Toward Responsible Citizenship

Santa Isabel College Auditorium, 20th of November 2003

●Generation Why 3: New Challenges for the Youth

Ateneo de Manila University, Quezon City, 27th of October 2004

●Libel: Mass Communication Lecture Series on Mass Media Laws

City College of Manila Auditorium, Escolta Manila, 23rd of September 2002

●The Role of Mass Media in Nation Building with Arnold Clavio

City College of Manila Auditorium, 16th day of December 2002

●Problems and Concerns in Film-making with Roy Iglesias

City College of Manila Auditorium, Escolta Manila, 28th of February 2004

●Film Making Styles and Techniques

City College of Manila Auditorium, Escolta Manila, 28th of February 2004

ORGANIZATIONAL AFFILIATION

●Young Mass Communication Society (YMCS)

Member, 2001-2005

●School of Arts and Sciences Volleyball Team

Varsity Player, 2001-2005

●Ang Dalubhasa

Contributor, 2002-2005

●Save Environment Movement

2004-2005

●Teatro ICA

Dancer Actress, 1999-2001

PERSONAL INFORMATION

Date of birth: March 27, 1984

Place of birth: Manila

Gender: Female

Civil Status: Married

Religion: Catholic

Citizenship: Filipino

Height: 5’2”

Weight: 130 lbs.

CHARACTER REFERENCE

Available upon request

Contact this candidate