Jaya Mitra

Mobile: +919*********, 798******* E-mail: admgpb@r.postjobfree.com

** * ******* ****, *******-700047

~ Data Entry on various Data Management Systems ~ Stock Allocation ~

~Data Co ordination among Branches ~ Report Compilation ~

SNAPSHOT

»A professional with about 5 years’ experience in logistics, data management, office administration, product allotment, sales team coordination and back up.

»Presently associated with Verdant Group of Companies, Kolkata, looking after Data and Documents management, Drafting, Filing, Coordination among the employees and between the Company, its Buyers and External agencies such as Banks and various Government departments.

»Recognized proficiency in undertaking initiative for data flow improvements & implementing systems for enhanced information efficiency.

»A keen learner with ability to work under pressure and meet deadlines.

»Possess excellent analytical skill, strong communications and inter-personal skills.

PROFICIENCY FORTE

»Ensuring updated stock related information. Compile outlet wise Booking and Delivery Reports.

»Identifying the data needs and compile different reports for management to ensure proper Business communication.

»Ensure maintaining of records with thorough data collection and by creating personal rapport with the Managers and Executives.

»Implementing systems for smooth and timely presentation of data and business reports.

»Identifying sales personnel’s information needs and serve the same for efficient back up support to maximize bookings.

»Creating, Developing and Managing reports in order to record and reflect up to date business situation.

EMPLOYMENT PROFILE

Since May’17 at Verdant Group of Companies, Kolkata, as Admin cum Back Office Executive.

The Accountabilities:

»Collection, compilation and recording of data from all the construction sites.

»Coordinating with the respective site managers and real estate brokers for smooth operations in the construction and sales respectively.

»Maintaining proper records of customer bookings, drafting their sale documents and coordination of after sales service.

»Raising payment demands according to progress at sites and confirming receipt of payment.

»Preparing all documents for application to the Kolkata Municipal Corporation for sanction of the various projects.

»Maintaining the documentation, coordinating and following up with banks for the site wise Project loans of the company and the home loans of the buyers.

The Attainments:

»Started and successfully implemented a system of customer grievance redress that led to an increase in sales references from existing customers.

Nov’14 to April’17 at Bengal Hyundai, Kolkata, as Logistics Executive.

The Accountabilities:

»Collection and compilation of data from all 5 branches of the company.

»Coordinating with the respective branch sales managers and sales executives for maintaining stock updates and getting delivery reports.

»Collecting retail reports from GDMS to prepare BBND Report (Booked Billed Not Delivered) on a day to day basis and sending to regional office.

»Maintaining proper records of customer bookings and allocating according to stock.

»Identifying need to order stock, confirming receipt of payment and ordering from Hyundai Motors India Limited.

»Allocation of cars for retailing.

»Maintaining records of Aged Free Stock on GDMS and coordinating with sales staff for pushing stock on priority basis according to the age of stock.

»Maintaining records of pending stock and Stock on Transit from HMIL (Hyundai Motors India Limited).

»Preparation of month end reports on stock at hand, retail targets achieved, wholesale targets achieved, BBND report.

The Attainments:

»Conceived and implemented the system for recording and pushing of aged stock resulting in drastically reduced numbers of obsolete stock.

»Included the details of all variants of each model of car in the stock reports for clear and easy access for all concerned. This greatly improved booking and sales of the company.

Apr’2014 to Oct 2014 in Dewar’s Garage Limited (MARUTI), as a Lobby Executive, Service (Front Office)

The Accountabilities:

»Worked as Front Office Executive for the workshop. Job entailed dealing with customers directly for booking of services, explaining their service details, bill details and ensuring timely delivery.

»Coordinating with the service staff for proper servicing of the cars and prompt deliveries.

»Receiving customer complaints and resolving them to the satisfaction of the customer.

»Taking Customer Satisfaction Note and maintaining records.

»Selling Extended Warranties to customers in the lobby.

The Attainments:

»Introduced and implemented the practice of getting the customer to check his car at the time of delivery and recording any dissatisfaction with service and rectifying the deficiencies on the spot. This practice drastically improved the post service feedback from the customers.

Oct’2013 to Mar’ 2014 Bloomsbury Infrastructure, as Telecaller in Kolkata

Worked as a Telecaller in Bloomsbury Infrastructure, a Kolkata based Real Estate Company. The job responsibilities were Detailing prospective customers with the attributes of the properties and ensure the sales growth in the market.

EDUCATION

Master in Science (MSc.) from the Sikkim Manipal University (two-years Degree course) with specialization in Bioinformatics with 1st Class in 2009.

Graduation: B.Sc (Biotechnology) from the University of Burdwan.

Computer Knowledge: Proficient in MS-OFFICE, Internet and e-mail, Advance Google formula.

PERSONAL DETAILS

Date of Birth : 30.3.1985

Marital Status : Married

Extra-Curricular Activities:

Singing

Reading

Expected Salary :22K

Place: Kolkata

Date: Signature

Contact this candidate