ATLASSIAN JIRA ADMINISTRATOR

M.LOKESH BABU

Mail Id : admglr@r.postjobfree.com

Mobile No : +91-901*******

SUMMARY

Having Overall experience of 9.1 Years into IT industry out of 4.8 Years of experience into Atlassian JIRA Administration.

PROFESSIONAL EXPERIENCE

Leading, planning, and managing documentation projects for product releases.

I have very good exposure in Jira, Confluence, Bitbucket, installation, upgradation, migration and merging in Windows, Linux and Atlassian Cloud.

Assisted Scrum team in preparing the Sprint backlog.

Very good exposure in Agile project implementation, Sprints and Epics.

Implementation of Portal, Queues and SLA in Jira Service Desk.

Good experience in creating various projects like Basic, Scrum and Kanban.

Good exposure in implementing Workflows, Screens, Custom fields implementations.

I have good experience in using Validations, Conditions, Post functions, and Properties in advanced workflows.

I have implemented Mail configuration in Jira.

I have integrated Jira with AD/LDAP.

I have implemented the Application Links.

Installed and tested various add-ons.

I have very good knowledge in Database clustering and taking the Jira, Confluence DB backup’s.

Experience providing training to development teams on how to

track, plan and analyse using JIRA.

Preparing documentation plan, estimating work, and

assigning work to the team.

Good exposure in Dashboards and Filter implementation.

Good experience in creating Reports.

Jira Upgradation

Jira version 6.4.2 to 7.0.0 upgraded.

Jira version 7.0.0 to 7.6.4 upgraded.

Jira Migration

Server to Cloud

DatabaseMigration

HSQL to Oracle.

I have good experience in implementing Confluence Spaces, Pages, Child pages and performed Import and Export operations.

I have good knowledge in implementing Version Controllers like GIT.

EDUCATION

B.Tech from Vaagdevi institute of technology & science in 2007.

TECHNICAL SKILLS

Software’s & Tools

Jira, Jira Agile, Jira Service Desk, Confluence .

Platform

Windows, Linux and Atlassian Cloud

Databases

Oracle10g/11g/12C, MySQL

Version Control

GIT

EXPERIENCE:

Working as a Atlassian Administrator in WIPRO, Pune from 2016 July to Till.

(Payroll: Codec Softtech Pvt Ltd)

Project #1

Project

Electronics for Imaging

Duration

March 2018 to Till date

Description

Spotpro is a print plugin which is used in print servers for effective colour

printing. Spotpro is Windows application launch in electronframework. This

Application is deployed on the WindowandMAC platforms. This application

allow user to create custom colour profile and maintaining colour efficiency and

calibration to produce quality output.

Roles & Responsibilities

JIRA installation and upgrade.

Setup JIRA for project management.

Managing users and groups permission.

Creation of Spaces, Pages, Child pages, Templates in Confluence.

Performed Import and Export operations in Confluence.

Take the overall responsibility for the Jira configuration and be the go-to person for any Jira issues, enhancements or best practice question.

Serve as a technical advisor and the primary implementer for new capabilities in JIRA.

Create team specific agile process flow in JIRA to move tasks from one activity to another.

Configure Agile Boards –Scrum and Kanban.

Installation and configuration of continuous Integration servers.

Created customized Dashboards for teams.

Prepared projects, dashboards, reports for all JIRA related services.

Resolving tickets based on SLA (Service Level Agreement).

Provide support for the application and infrastructure including troubleshooting, performance tuning.

Integrate User with Microsoft Active Directory.

Provide project level and plan based permissions.

Preparing documents.

Creating updated work process for exchange parallel confirmation.

Created reports and dashboards for every gathering and line of business.

Managed various development tools, testing tools and monitoring tools.

Created several customer accounts and maintained users.

Project #2

Project

Xerox Corporation

Duration

July 2016 to Feb 2018

Description

DocuSP Free Flow Print Server (FFPS) is a print engine, which accepts jobs from

different sources and generates in Image format, which is fed to the mechanical

printer. This software is deployed on the Solaris platform. FFPS acts as an

intermediate between the user and the production printer. Desired job settings

like Stapling, Punching, and Folding can be done using FFPS.

Roles & Responsibilities

Installing JIRA, Confluence, Jira Service Desk in Linux.

JIRA installation and upgradation.

JIRA configuration.

Setup JIRA Service Desk/Tickets

Setup JIRA for Project Management.

Setup JIRA for Bug Tracking.

Setup JIRA for Test Case Management.

Creation of new projects in JIRA.

JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes.

Responsible for creation of custom workflows.

Perform JIRA Re-Indexing and Integrity checker.

Managing Add-on’s.

Installing plug in‘s and managing licences.

Creating and managing filters.

Managing groups and role management based on projects.

Troubleshooting the problems in JIRA.

Prioritizing workload and resolving tickets based on Service Level Agreement.

JIRA& Agil Best Practices.

Managing users in Crowd directories.

Backup and Restore procedures.

Creating spaces, providing confluence user access and roles.

Provided Local and Global permissions in Confluence.

Maintaining plugins and their licenses.

ATLASSIAN TOOLS

Jira Software

Jira-Agile

Service Desk

Confluence

Groovy

SKILLS

Jira Installation,

Upgradation & Migration.

Jira Intégration with AD/LDAP.

Jira Workflows dévelopment using Post Functions, Conditions, Validators.

VERSION CONTROL TOOLS

Git,

Bamboo

Bitbucket

DATABASES

MySQL

Oracle10g/11g/12C

MS SQL Server 2012/2014.

Contact this candidate