STARWIN ALMEIDA

***, ****** *******, *** *****, Email: admgd0@r.postjobfree.com

Dollar Layout, BTM 2nd Stage, Ph: +91-829*******

Bangalore-560 076

SYNOPSIS

I Am focused to pursue a career in the Service Industry. A keen planner at achieving the set goals & targets, while

adhering to the highest levels of personal integrity and professional ethics to take on challenging tasks and devote

my skills and abilities in enhancing organizational growth.

PROFESSIONAL EXPERIENCE

Organization : Behtar Supermarkets

Designation : Assistant Manager - GRN Operations

Duration : July 2019 April 2021

Profile

Joined as pricing officer.

Look after the pricing for all stores.

Check prices on a daily basis.

Make sure all the offers are reflected properly in the stores.

Get InTouch with customers to solve their queries and escalations.

Got promoted as GRN officer.

Create goods receipt notes and inward stocks.

Check physical quantity and invoice quantity.

Create debit note or credit note in case of short or excess stock received.

Match margins provided by vendors with agreed margins.

If there are any discrepancies in margins then contact the purchase team and get the margins fixed.

Update offers provided by vendors in the system if any.

Make required developments in the process.

Started the process of article codes.

Created categories and subcategories.

Was in charge of article code creation and created a process for it.

Updated gst and hsn codes for all articles in the system.

Keep in touch with the IT department to keep our system updated for the set of processes required.

Got promoted as Assistant manager for grn and pricing.

Had to monitor grn and make sure the set process was followed.

Assign executives to keep a track on pricing and offers.

Keep track of warehouse inventory for ageing stock.

Assisted store operations team to get the assortment from store level by visiting all the stores (116)

Trained Delhi warehouse for GRN process.

Trained executives in Bangalore for an updated grn process.

Look after the store operations.

Make sure all the bills are paid on time for smooth operations. (Electricity, Wi-Fi and water bills)

Organization : NEXA By Maruti Suzuki

Designation : Relationship Manager (Sales)

Duration : September 2017 July 2018

Profile

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STARWIN ALMEIDA

203, Devaki Mansion, 2nd Cross, Email: admgd0@r.postjobfree.com

Dollar Layout, BTM 2nd Stage, Ph: +91-829*******

Bangalore-560 076

Lead generation.

Approach customers for need analysis.

Pitch in the appropriate car and accessories as per their need.

Suggest what is beneficial.

Get their existing cars evaluated so that they can go for inhouse exchange.

Try to get the customer purchase insurance and extend warranty with add on accessories in house.

Attend walk-in customers.

Look after all the documentation processes once the vehicle is booked.

Visit customers' residences on approval for easy hassle-free documentation.

Provide a test drive at the showroom or customers residence.

Keep customers updated with the progress till delivery of their vehicle.

Keeping in touch with customers for service.

Get referrals from existing customers.

Organization : Amazon 3PL

Designation : Store Handler (Owner)

Duration : June 2016 July 2018

Profile

We received end products which had to be delivered to the customer.

Keep track of daily packages received, delivered and returned.

Keep account of daily cash or card payments done.

Sort the packages based on locations.

Manage 12 delivery executives.

Assign them delivery locations.

Assign them packages based on their locations.

Keep track on how many COD orders each delivery executive has.

Collect cash from executives at EOD.

Tally all payments. Cash and card

Keep aside the undelivered or cancelled packages along with the cash so that it can be sent back to amazon

the next day when new packages arrive.

Organization : TinyOwl Pvt Ltd (Food Ordering App)

Designation : Customer Support Executive

Duration : May 2015 March 2016

Profile

Joined as customer support executive.

To place and confirm orders on call.

Keep track of the order and make sure it's delivered on time.

Worked for the restaurant onboarding department.

To get the restaurant live on the app with the details provided by BDE.

Worked with the restaurant helpline team.

To resolve any type of query that restaurants had.

ACADEMIC CREDENTIAL & CERTIFICATIONS

12th : SMS Pre University College, Brahmavar, Karnataka. 2009-2011

10th : Little Rock Indian School, Chantar, Karnataka. 2009

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STARWIN ALMEIDA

203, Devaki Mansion, 2nd Cross, Email: admgd0@r.postjobfree.com

Dollar Layout, BTM 2nd Stage, Ph: +91-829*******

Bangalore-560 076

TRAINING PROGRAMS & TECHNICAL SKILLS

Microsoft Word, Excel, Power Point

ACHIEVEMENTS

Obtained certificate C as NCC cadet under the Ministry of Defense, Government of India

Served as NSS volunteer for 2 years

STRENGTHS

Customer Service

Ability to take up responsibilities

Efficient at work

Flexible with different kinds of work environment.

Willingness to learn and work hard

Professional and energetic demeanor

Team Player

INTERESTS

Playing Football, Bike Rides, Travel.

PERSONAL DETAILS

Date of birth : 8th February 1994

Gender : Male.

Status : Single.

Email : admgd0@r.postjobfree.com

Address : 203, Devaki Mansion, 2nd Cross, Dollar Layout,

BTM 2nd Stage, Bangalore 560 076.

Permanent Address : Star Villa Mayadi Road, Thenkabettu Post, Uppoor,

Udupi-576105

Languages : English, Kannada, Hindi, Konkani & Tulu.

Contact Number : +91-829*******

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