I have completed a SPA MANAGEMENT DEGREE that consisted of

Anatomy, Massages and Spa Business management classes. I am also a Wellness Coach, Life Coach & Holistic Health Nutrition . Certified CPD. UK.

Ayurveda Practitioner, Dosha consultation, Ayurvedic Treatment Recommendations, Veda Diet, Yoga and Meditation for Dosha, Lifestyle Consultation. I am an Authorised Licensed Wellness Professional.

Good knowledge on SPARK (spa booking software ), Book4Time, MICROS BILLING, OPERA, Micros- Fidelio, Bayan System, InnkeyPMS . Advanced experience in Excel and Word. Wellness and Lifestyle Consultation Guest Experiences and Activity

Organising Trainings for Spa therapist, Yoga Instructors, Lifeguard, Spa Attendants and Spa Receptionist on monthly basis.

Monthly Audits and Evaluation within the departmental performance

Monthly Sales targets and up-selling skill trainings Post Covid-19 Spa Guidelines and SOP Designing Spa Menu and Collaterals Plan

S.O.P Training and Recruitment of the wellness teams Planning and Implements of Wellness Revenue Strategies and spa budget presentation to Founder

Planning and Organising for Wellness Retreat and Calendar - Host and Visiting Practitioner

Spa Business Plan and Budget Planing

Spa and Wellness Marketing Strategy & SWOT Analysis BRAYAN FERNANDEZ

CORPORATE HEAD WELLNESS & SPA

P E R S O N A L

S T R E N G T H

Possess over 10 years of

professional experience in Spa &

Wellness Management . Certified

Ayurveda Practitioner and

Professional Spa Executive, Spa

Facilities Planning, Spa Revenue

Strategy, Wellness Trends and

Retreats, Spa Budget and Market

S.W.O.T Analysis.

Gir National Park, INDIA

admg0k@r.postjobfree.com

+91-999*******

www.linkedin.com/in/braya

n -fernandez-7a894171/

C O N T A C T

S K I L L S

W O R K E X P E R I E N C E

brayan.fernandez29

+91-999*******

CORPORATE HEAD WELLNESS & SPA

WOODS AT SASAN 5 * LUXURY BOTIQUE RESORT & SPA

- INDIA - NOV 2019 - PRESENT

BRAYAN FERNANDEZ

CORPORATE HEAD WELLNESS & SPA

A C H I E V E M E N T S &

G U E S T C O M M E N T

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Employee of the Month at

Kempinski Seychelles

Pre- Opened and setup Spa

and Recreation Facilities for

Cristal Hospitality

Monitors budget, uses purchase orders, effectively utilizes and processes invoices timely.

Replying guest mails and inquiries regarding the wellness packages and spa treatments

As a manager, assists in creating policies and procedures for all hotel associates.

Planning and Preparing Therapist Utilisation Report, Monthly Report.

Achieves budgeted departmental revenues.

Coordinates all operational activities of the Spa. Prepares performance appraisals and presents to

associates in a timely, respectful and professional manner.

Has an eye for detail in cleanliness and appearance of staff and operations.

Leads Spa Pre-shift meetings and attends Management meetings.

Handles guest complaints with professional courtesy and expediency.

Drive the team for the revenue targeted strategies. Plan and prepares Revenue Strategy Plan and KPI 's to uphold

Prepares Annual budget for the Spa and Spa utilisation Ratio, Revenue per Treatment hour, Revenue per

occupied Guest, Average treatment Rate.

Effectively trains and coaches staff to consistently provide service that meets the LQA Standards.

Effectively interviews and selects new recruitment for the spa department.

Holds staff accountable to the policies and procedures of the hotel.

SPA MANAGER + VISITING PRACTITIONER

SHANTI MAURICE RESORT AND SPA - MAURITIUS

JUNE 2019 - SEP 2019

P R E V I O U S

E X P E R I E N C E S

BRAYAN FERNANDEZ

Corporate head wellness & spa

CPD ACCREDITION. UK

[ Certified Life Coach,

Wellness Coach, Holistic

Health Nutrition ]

Certified Holistic Spa &

Wellness Management :

NVQ LEVEL 2 { Anatomy

Massages,Treatment & Spa

Management }

[ Indian Spa Academy

Licensed Certificate ]

Ayurveda General Practice

& Treatments / Consultation:

PVA -Ayurvedic Medical

Recognized by Central Govt.

of India

Diploma In Hotel

Management : IITM (indian

Institute of Tourism

Management ) 2006 - 2008

Degree : Bachelor of

Commerce, Shobith

University, INDIA

E D U C A T I O N

Planning, Implementation and Full set-up of Spa & Health club, Fitness centre, Moroccan bath and Massage Rooms. Spa Menu Planning and Set-up's.

Costing and Pricing to make new Spa and Fitness Membership Packages

Maintain and preserve the Spa’s vision and mission. Training & Recruiting, Appraisals and Nomination for the Employee of the Month.

Preparation of Department Scenarios and Training

Ensure the spa’s operating procedures and policies SPA S.O.P ‘s Manuals are implemented and updated as required. Implementing and maintains Novelties within the department Weekly meeting with managers/supervisors of the spa. Giving and receiving information, providing strategy meetings for all departments on a regular basis.

Maintaining and follow up the Guest Comments Cards. Resolve customer’s disputes or complaints immediately. Ensure safety and security for Spa guests and staff. Conducts employment evaluations.

Close Working with Suppliers and Organise Purchasing for the spa & health club.

Overall Monitor's & In-charge of the Spa & Health club department, to be ensure the guest is been served as the organisation needed.

Taskforce - Pre-opening Cristal Hotel, KSA

Reporting to directly General Manager of the Hotel. Pre- Opening of Spa & Health club in KSA, and led to the grand opening of the hotel.

S.W.O.T analysis of internal and external markets, project planning and implementation, where as the

organisational suits.

SPA & RECREATION MANAGER

CRISTAL HOSPITALITY - ABU DHABI / RIYADH

MAY 2017 - MAY 2019

BRAYAN FERNANDEZ

I hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief.

DISCLAIMER

BRAYAN FERNANDEZ

Corporate head wellness & spa

Brayan Fernandez

DOB: 16-06-1986

Height : 6’’

Weight : 84 kg

Blood group: O+

Martial Status: Married

Passport Number: J4129481

P E R S O N E L

D E T I A L S

Spa Senior Therapist at Utopia World Resort & Spa, Antalya, Turkey.

DEC 2014 - OCT 2015

Therapist / Yoga Teacher at Kempinski Seychelles

Resort, Baie Lazare, Mahe, Seychelles.

NOV 2012 - DEC 2014

Holistic Spa Therapist at Amvi Spa, Bangaluru,

India

NOV 2011 - NOV 2012

R E F E R E N C E S

Mr. Menno Deboer

Chief Operating Officer

Cristal Hospitality

admg0k@r.postjobfree.com

Mr. Philippe Frugere

General Manager

Hotel 2 Fevrierlome

admg0k@r.postjobfree.com

Spa & Recreation Assistant at Rock Spa Fregate

Island Private, 5 star Luxury Island, Seychelles.

NOV 2015 - MAR 2017

Acting Spa Supervisor when spa manager absence

Performing all types of Massages and Body Treatments Daily Opening and Closing of Rock Spa

Daily Yoga Classes for the Guest

Scored 96% on LQA Spa Audit for Reservation &

Treatments Standards

Preparing of the store request on FMC

Promoting Couple massage in Anse Victorin Beach

Daily follow ups for the spa operational checklist

Contact this candidate