Operations Support Analyst
Resume:
WebKitFormBoundaryAcdF*AhvdD*dlkwd
Content-Disposition: form-data; name="file"; filename="blob"
Content-Type: application/msword
рб с ье Ё bjbj9 9 14 _[{ _й L
L
С С С С С е е е 8 4 е 4 C C C C C С ф К С Э C C Э Э С С C C ю Э О С C С C Э Р(u Я 0 4 n G d n n С Р Э Э Э Э Э Э Э л d Э Э Э 4 Э Э Э Э n Э Э Э Э Э Э Э Э Э L
W
November 4, 2020
To Whom It May Concern:
Please me the opportunity to introduce myself. My name is Albert Langston Jr. Е and this inquiry concerns employment opportunities with your organization. I am interested in the advertised position. I have attached a copy of my resumeТ. I have a background in education Е but look to come out of retirement. I have served in the classroom as well as served as an administrator. I have served as Operations Analyst for FHN Financial for the past 16 years. I have also have a BachelorТs Degree in Biology Е worked 3 years as microbiologist at Woodson-Tenent Laboratories Е and 9+ years as Medical Technologist at Roche Biomedical Laboratories.
I look forward to conversing with a member of your staff concerning the position.
Thanks for your consideration,
Albert Langston Jr.
ALBERT LANGSTON JR.
4889 Summerview Ave., Memphis, TN 38118 (H)901-***-**** HYPERLINK "mailto:***********@*******.***" ***********@*******.***
PROFESSIONAL BACKGROUND
An experienced leader, teacher, and administrator that has demonstrated effective team-building skills; communicator and motivator; able to see the big picture of an organization and make decisions under pressure; analyze a situation, design a solution, and monitor and evaluate its implementation. A team builder and a team player.
CRITICAL SKILLS
Motivating, encouraging, inspiring, analytical, problem solving, envisioning, conceptualizing, conceiving, planning, training, implementing, designing, developing, budgeting, investigating, researching, supervising, monitoring, evaluating, training, instructing, evaluating, assessing, appraising, learning.
SELECTED ACCOMPLISHMENTS
Hired to lead the resurgence and growth of a failing organization that was suffering a $900,000 per year annual fiscal deficit. Identified the needs and wants of the population it served and implemented a successful development plan. RESULT: Increased new clientele; retention of the old; increased revenue by $650,000 in the first year.
Created superior training techniques. Utilized a combination of traditional and non-traditional methods. Developed a program of higher order thinking skills and trainer-directed self-education. RESULT: Increased productivity and state-wide recognition of personal methodology.
Demonstrated the training techniques to peers on the state and federal level. Facilitated the implementation of new techniques at the request of local officials. RESULT: Hired by the state to evaluate and generated rubrics for state-wide training programs.
Transformed the morale of a staff of trainers through a series of team-building exercises and initiatives. Identified latent trust issues between staff and upper management and then infused a sense of УownershipФ among that staff. RESULTS: Improved morale of staff. Included in the УWhoТs Who Among Professional ManagementФ, a national recognition of exceptional management personnel.
Revitalized the stagnated progress of an organization by recognizing the need for staff development. Designed and implemented staff development program. RESULT: The organization was nominated for a national award of recognition.
Designed and orchestrated the formation of a consortium of public and private organizations. Chaired the organization that shared resources. RESULT: Organizations addressed some of the ordinary and extraordinary needs with little or no additional expense.
Reorganized the utilization of staff. Incorporated the use of untapped skills to increase the diversity of total staff capabilities. Generated more offerings to clientele. RESULT: Increased offerings of services, increased patronage by 51%, and no increase in staffing expenditures.
Served as consultant to a juvenile court judge and a family court judge on child custody hearings. Advised sitting judges on custody, education, and guardianship as it relates to children with unusual educational needs. RESULT: Made child custody decisions with a more professional assessment of special needs and options.
Created a plan to strengthen the finances of a fiscally strapped college. Aided in the reorganization of Board of Directors. Facilitated workshops for the new board of directors in the development of new and more efficient operational procedures. RESULT: Operational procedures adopted by the Board of Directors were vital in the college receiving its accreditation.
Served as entertainment chairperson and stage manager. Participated in the planning of a community pride celebration. Contracted and scheduled performers for the festival. RESULT: The First Annual Whitehaven Jazz Festival was a success, with the entertainment component operating under budget.
Selected as one of four individuals from an extremely talented pool of more than 250 applicants. Served as intern in a trainer program. RESULT: Earned a MasterТs Degree from the University of Memphis.
PROFESSIONAL EXPERIENCE
FHN Financial Ц First Horizon, Memphis, TN May, 2005 Ц April, 2019 (Retired)
Operations Support Analyst
Booker Camper & Associates Ц Memphis, TN July, 2003 Ц May, 2005
Senior Accountant, Auditor
Catholic Diocese of Memphis Ц Memphis, TN July, 2000 Ц June, 2003
High School Principal
Marriott Hotel Ц Downtown Ц Memphis, TN December, 1998 Ц May, 2001
Third Shift Manager
Sacred Heart Southern Missions Ц Walls, MS June, 1995 Ц July, 2000
Childcare and Elementary School Principal
Woodson-Tenent Laboratories Ц Memphis, TN February, 1991 Ц August, 1993
Lab Analyst Ц Microbiology
Helena-West Helena School District Ц Helena, AR August, 1980 Ц June, 1995
Elementary School Teacher
Roche Biomedical Laboratories Ц Southaven, MS July, 1981 Ц February, 1991
Lab Analyst Ц Team Leader Ц Radio-Immuno-Assays
EDUCATION
LeMoyne-Owen College Ц Bachelor of Science
University of Memphis Ц Masters of Education
Florida State University Ц Leadership Studies
Notre Dame University Ц Leadership, Fundraising
ADDITIONAL SKILLS
MS Office (Word, Excel, Power Point, Outlook, Access, Publisher), Adobe Photoshop, Broderbund Print Shop. Knowledge of the Six Sigma methodology and programs.
REFERENCES
Dr. Sara Lewis
200 Napoleon Pl.
Memphis, TN 38106
Dr. Beverly Tillman
9692 Swingbridge Cv. W.
Lakeland, TN 38002
Dr. Bonnie O. Brandon
3018 Carnoustie Rd.
Memphis, TN 38128
Ms. Denise Norman
847 East Dempster Av
Memphis, TN 38106
8 О ю Ї
А
В
O
X
Z
n
o
Г
Е
И
Ч
Ь
Є
Ї
ї
/ 0 E їючр ї ї ї ч чючю юї їч плплплпгпЬпгУгПлКВ
h: д CJ h: д CJ aJ h: д 5 Б h8 hШ
hЗ` 0J hЗ hЗ j hЗ` U h: д hЗ
hЗ` 5 БCJ
h: д 5 БCJ
hы
5 БCJ
h 5 БCJ h%- h%- 5 БCJ
h%- 5 БCJ
h lю 5 БCJ
h■Y 5 БCJ
hHlИ 5 БCJ
hз.Ё 5 БCJ hз.Ё
9
8
9
:
;
O
P
Q
R
S
T
U
ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї ї gdз.Ё a U
V
W
X
Y
Z
n
o
/ 0 }
~
О
П
4 5 M N R S a E O }
~
О
П
k l Ц Ч щ Ї l р с ч щ ы ь ў о п р т c e p s v w ·ЇьчьЇ· ч Ї Ї чЇ·Ї Ї Ї Ї Ї чЇ чЇлЇжЮЧРЙЕБЕ h cю hl
h cю 5 БCJ h cю h cю
hl= 5 БCJ hl hl= 5 Б hl= 5 Б
h CJ h: д
hЇu CJ
hЇ( CJ
h CJ
h8} CJ
hЗ` CJ h%- 5 Б
h■Y CJ h: д 5 БCJ aJ h: д 5 Б h: д CJ aJ
h: д CJ
hyaщ CJ 1 у ) Э Ю Х Ц Ч п
0
u
а
ы Дp Д ^Дp `Д gd%- a а
ъ
Q l ш щ ъ ы ь Ў ў O о п c d e p q є є ы Д Д0 ^Д `Д0 gdl a$ gdl gdl a q r В Ф и ч
!
! 8! L! Z o! З! Ы! й! л! м! о! Є Є Є Є Є Є Є Є Є Є Є Є Є Є Є Є Ё Ё Ё ч Ё Ё Ё Ё Ё Ё Д `Д gdЙk Д Д0 ^Д `Д0 gdl ц Ї
Y! Z a! o! Ж! У! Ъ! й! к! м! н! п Ї ЇЁьЇьшьЁьЁьЁьр р р р ш ь h >s j h >s U h: д hЙk h cю h@B h M hAgL о! п / 1РF ;0 р=! а " а #Ра $РS 8 Р w Ш Ю Ю Ю Ю Ю Ю Ю 6 6 6 6 6 6 6 6 6 v v v v v v v v v 6 6 6 6 6 6 8 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 и 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 h H 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 p 6 2 ц Ў 6 F V f v Ж Ц ц Ў 2 ш 6 F V f v Ж Ц ц Ў 6 F V f v Ж Ц ц Ў 6 F V f v Ж Ц ц Ў 6 F V f v Ж Ц ц Ў 6 F V f v Ж Ц ц Ў 6 F V f v Ж Ц 8 X V Р а А р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 р Ё 0 6 6 6 6 _H mH nH sH tH F `ё F N o r m a l 1 CJ _H aJ mH sH tH Z Z l H e a d i n g 3 Д Д0 1 Д `Д0 5 БCJ aJ tH D A Є б D D e f a u l t P a r a g r a p h F o n t V i є V
0 T a b l e N o r m a l :V
Ў 4 4
l aЎ
k Ї
0 N o L i s t D A Є ё D D e f a u l t P a r a g r a p h F o n t 6 U`Є 6 H y p e r l i n k B* ph N N H e a d i n g
дЁ дx CJ OJ PJ QJ ^J aJ 6 B 6 B o d y T e x t
д дx 2 ( L i s t J H B H C a p t i o n
дx дx 6 CJ J aJ R . I n d e x J 6 @ b 6 F o o t e r
H Р$ F V Є q F
З` 0 F o l l o w e d H y p e r l i n k B* phХOr R v!Є Б R
З` 0 U n r e s o l v e d M e n t i o n B* ph q
с Є С < l H e a d i n g 3 C h a r 5 БCJ PK щ Content_Types].xmlмС N 0 EўH Гх-JЬ щВ О в Щ зU ўL TBи l, 3ўЮ;уr ШЬзJпЄB+$ы G]е 7O нVЙБ <aе ШЇ 7ЗАIЙЪRе{цpgL =ОРr Рд ·8 5v&А А uQ ыЙС8у C х
X=юх Ш$тР ?6NмJC Г Т ьи F B ї.д+Йб Y T ш^e5 5и Є
М Й_ g -ц ;ЮЙь Yl О О 6^ N `ї?ш PK е зч 6
_rels/.relsДП j 0 ЗяЕ Г }Q v/еРC/г} с( h ы O
Ддяўй=■оЛ сФч Ък тC? hсv= В Едз% [xpЖг{ _ P г< 1 еH 0Х И O RоBd JE 4b$ зСq_ ШЮ р6L ї R 7`оПи 0 ЮO п,хE n7ФLiфbби/уS Риeк PK kyЦ Г К theme/theme/themeManager.xml M
@с}бwР 7c (Eb о Ў CЬ A а Я хуГ7 ЫK
Y,Ь
Кe .И Ё,з и H,lс цщx Н I sQ}# РЕн я j=ЛGWш ў)тEы+&
8 PK ЇgШУ theme/theme/theme1.xmlьY Л Є?4}Чї нП ЄвO 3 dЗ= HеюЄTwЙк М b S.Б &фРЕ э!Д,ь . фП1 $Ы?"пк[ UR Ю 0aF0tЧ~я п {ї S ЦЎ ·ЭЪясt $Нz■ д ё=!Q @Фе чo Ё? ўы_ EG2 Ў@> Gич RоОкU1Зa$ю Nс %у ТЁ гъВгK Ы jгVkU DR KQ j /ЧdО ЩRщ SxMеP s зJ5 $4vq^W C
D Ч3 R· EB ж ъ UtФ
Qy@ РЫш XЬ7ЇЬ
В0hї
@х>n нBЯ а VЪq u аь б{ 5ы у kPж? O&C вЕ а юс Aw0 їkPЖoэс h[·5(ж$= C Vs ]m Y2zьДw ` nф K DC ]jК%KхбXK
' P@К$I= Yс%ЪC gЬx'$К!ЁV(e ЖkН д Д ъ ш'эQtДС!нx 7д xb JЎ а 7 o ы щ W_ y ў nн Т;Fid Є ■є o Ёэ/_ 1Ыz /L ю ї т o Ї ч ып_; ў9:3с3Т`с= Ч SЦ
ё Ю,F ФшзС@)R 8ЇПelб m E v Аў Шп%qh ЁФ1:` iЕЗj u 'чk ў б
CФZ^ пWРcЙKх0 е E8 S sМ
л В озd Щ`Kщ}A "NУ Щ Mе 1I AЁ eЫ ч АQ кG F A~Жйe h-QтR9C 5
~Вdь"9 Ё Й
ЮО0e xБЕp <ц ^ щ J7ЙНфТЬ tЮ LфИЭ cФм\ )Ic 8З E ЁSfя ї ~@щAw?' rўЗ 3 &е2@ 7kюЁх} м Эnш aWкщє J }NЬ 1XGVhЯ`L %Z`ь VЦ K b X Р
лъ= z% ьч "мРЭтИ
рs I< Ф&И n е.q c:?7БП ЇА /Nг< а юГZЯ ъ] уu - ]eП a m Hьж {m3C Ъа Ш В. ХnA r )вКл [;хЦЎж С Ї Д М N уVl%лkv:ЗТ ёN s _РO й бu· C
X = mOу ў4ЗЎєm'sи эd ш0n;Щ pхуt2eє }Н:Ё zЇ OrЁ gI(Э
'B Ш аТ 'Ю 8 \ Ёи L`с"О М Щ
Сё4F+8
к JI$r СЁVL бС vъVx NN ";ьм fVY Тхx-, саJfшV k С>h P !aLfУh:H Г H·X Мц бWЎQXt
,:J U{,АZс э ЇЮ Bp B )sї Щ ЗМiE 4 U\ .Oн.
+x "aДЫMB[F7x"ЖЯ ytк л оп еK-z z> нТF є> 7ї5 эц ЪЪЩВж e o5C Щ9Zї c В ъ7 в 6 M2 К
9B" оУNЦ
"1ў(Iz Z~с Ъъ в Р >Yr]H+Я 9p эd \т 4 nМ(KgпРс \с VЛ м Н Ч ]єз B,l Х D A= цВ eXС )Ly 5oгt eуИоbФW 3ЩgpЭ
:·н БёЦп jШ$/ДgС* жQнjZTНМ к a!e9#iЦ5 *кj Ш5 ь ЄfE ` 51ф4 gй{7хv nзO(к Ягъ^б jКё~ V9; k vБ аvХ"ad VэО К сЬ oT An7jah э+ еїн y Є AЧ жRhW .G MuOТе
"/e 5р [s є мЕ ЗХZ' WВfPлt f} kгAу ї0 Я фўЎz яю Щ д Ї U wўї с {П ШtЫ Aл mЎ'Х`4шT а2j
г h v УW wб A 9 ZуNеU +Aлжшw Хv hЇГv 3 ·пЄ6 VЮеП ы PK
РЯ theme/theme/_rels/themeManager.xml.relsДПM
0 ДўВw oo С& И н Дф5
6?$Qьэ
о, .Зa Щi ЧЭ c2 1hк :щХqЪ m ьО@R NЙ ;d `ВОo7э gСK(M&$R(.1Шr 'JУЬ КT Ао8гПVф"гжA Hўu}аёЫ b ЦPЪ 8 Йg QAs Е (в р#ЫкL PK щ Content_Types].xmlPK е зч 6
0 _rels/.relsPK kyЦ Г К theme/theme/themeManager.xmlPK ЇgШУ theme/theme/theme1.xmlPK
РЯ Э
theme/theme/_rels/themeManager.xml.relsPK Ш
xml version="1.0" encoding="UTF-8" standalone="yes"?>
<a:clrMap xmlns:a="http://schemas.openxmlformats.org/drawingml/2006/main" bg1="lt1" tx1="dk1" bg2="lt2" tx2="dk2" accent1="accent1" accent2="accent2" accent3="accent3" accent4="accent4" accent5="accent5" accent6="accent6" hlink="hlink" folHlink="folHlink 4 E U
а
q о Ї X А _ H l t 3 8 3 0 4 6 3 6 _ H l t 3 8 3 0 4 6 3 7
f l t и о ў й л м о п и
A B А В М
ш ъ и
A B А В М
ш ъ и х
Y 8} ы
f З` nh' AgL I X @B^ X
o бvp >s Ыru в Г HlИ : д l M Ї( Їu Йk ZEр yaщ cю lю з.Ё й л @ А Р U n k n o w n G Р . р[x T i m e s N e w R o m a n 5^Р А S y m b o l 3.Р
* рCx A r i a l O.Р
Аk9 L u c i d a S a n s U n i c o d e 5.Р
. с ) T a h o m a C * р C a l i b r i L i g h t 7.Р . р C a l i b r i A Р р $ B Я C a m b r i a M a t h B A И h П$ЛgП$Лg
ГР
A 0 Ь Ь KГ HP
Ё P З x x а h
A L B E R T L A N G S T O N J R A L B E R T L A N G S T O N A l b e r t L a n g s t o n
рЕЯЄ Oh лС 0 М Р Ш ф
H T
l t Д ALBERT LANGSTON JR ALBERT LANGSTON Normal.dotm Albert Langston 2 Microsoft Office Word МЖG
Ь. УЧ оD Ь. УЧ о h p Д М Ф
Ь д м
Ь
ALBERT LANGSTON JR Title 8 _PID_HLINKS A x T r m a i l t o : a l a n g s t o n j r @ h o t m a i l . c o m
0 1 2 3 5 6 7 8 9 ■ ■ R o o t E n t r y F ЁГx А 1 T a b l e n W o r d D o c u m e n t 14 S u m m a r y I n f o r m a t i o n D o c u m e n t S u m m a r y I n f o r m a t i o n 8 4 C o m p O b j r ■
F Microsoft Word 97-2003 Document
MSWordDoc Word.Document.8 Ї9 q
WebKitFormBoundaryAcdF7AhvdD8dlkwd
Content-Disposition: form-data; name="persist"
true
WebKitFormBoundaryAcdF7AhvdD8dlkwd
Content-Disposition: form-data; name="store_securely"
true
WebKitFormBoundaryAcdF7AhvdD8dlkwd
Content-Disposition: form-data; name="csrfToken"
ajax:2251415023650625487
WebKitFormBoundaryAcdF7AhvdD8dlkwd
Content-Disposition: form-data; name="sign_response"
true
WebKitFormBoundaryAcdF7AhvdD8dlkwd--
Contact this candidate