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Operations Support Analyst

Location:
Memphis, TN
Salary:
65000
Posted:
May 15, 2021

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Resume:

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November 4, 2020

To Whom It May Concern:

Please me the opportunity to introduce myself. My name is Albert Langston Jr. Е and this inquiry concerns employment opportunities with your organization. I am interested in the advertised position. I have attached a copy of my resumeТ. I have a background in education Е but look to come out of retirement. I have served in the classroom as well as served as an administrator. I have served as Operations Analyst for FHN Financial for the past 16 years. I have also have a BachelorТs Degree in Biology Е worked 3 years as microbiologist at Woodson-Tenent Laboratories Е and 9+ years as Medical Technologist at Roche Biomedical Laboratories.

I look forward to conversing with a member of your staff concerning the position.

Thanks for your consideration,

Albert Langston Jr.

ALBERT LANGSTON JR.

4889 Summerview Ave., Memphis, TN 38118 (H)901-***-**** HYPERLINK "mailto:admfz5@r.postjobfree.com" admfz5@r.postjobfree.com

PROFESSIONAL BACKGROUND

An experienced leader, teacher, and administrator that has demonstrated effective team-building skills; communicator and motivator; able to see the big picture of an organization and make decisions under pressure; analyze a situation, design a solution, and monitor and evaluate its implementation. A team builder and a team player.

CRITICAL SKILLS

Motivating, encouraging, inspiring, analytical, problem solving, envisioning, conceptualizing, conceiving, planning, training, implementing, designing, developing, budgeting, investigating, researching, supervising, monitoring, evaluating, training, instructing, evaluating, assessing, appraising, learning.

SELECTED ACCOMPLISHMENTS

Hired to lead the resurgence and growth of a failing organization that was suffering a $900,000 per year annual fiscal deficit. Identified the needs and wants of the population it served and implemented a successful development plan. RESULT: Increased new clientele; retention of the old; increased revenue by $650,000 in the first year.

Created superior training techniques. Utilized a combination of traditional and non-traditional methods. Developed a program of higher order thinking skills and trainer-directed self-education. RESULT: Increased productivity and state-wide recognition of personal methodology.

Demonstrated the training techniques to peers on the state and federal level. Facilitated the implementation of new techniques at the request of local officials. RESULT: Hired by the state to evaluate and generated rubrics for state-wide training programs.

Transformed the morale of a staff of trainers through a series of team-building exercises and initiatives. Identified latent trust issues between staff and upper management and then infused a sense of УownershipФ among that staff. RESULTS: Improved morale of staff. Included in the УWhoТs Who Among Professional ManagementФ, a national recognition of exceptional management personnel.

Revitalized the stagnated progress of an organization by recognizing the need for staff development. Designed and implemented staff development program. RESULT: The organization was nominated for a national award of recognition.

Designed and orchestrated the formation of a consortium of public and private organizations. Chaired the organization that shared resources. RESULT: Organizations addressed some of the ordinary and extraordinary needs with little or no additional expense.

Reorganized the utilization of staff. Incorporated the use of untapped skills to increase the diversity of total staff capabilities. Generated more offerings to clientele. RESULT: Increased offerings of services, increased patronage by 51%, and no increase in staffing expenditures.

Served as consultant to a juvenile court judge and a family court judge on child custody hearings. Advised sitting judges on custody, education, and guardianship as it relates to children with unusual educational needs. RESULT: Made child custody decisions with a more professional assessment of special needs and options.

Created a plan to strengthen the finances of a fiscally strapped college. Aided in the reorganization of Board of Directors. Facilitated workshops for the new board of directors in the development of new and more efficient operational procedures. RESULT: Operational procedures adopted by the Board of Directors were vital in the college receiving its accreditation.

Served as entertainment chairperson and stage manager. Participated in the planning of a community pride celebration. Contracted and scheduled performers for the festival. RESULT: The First Annual Whitehaven Jazz Festival was a success, with the entertainment component operating under budget.

Selected as one of four individuals from an extremely talented pool of more than 250 applicants. Served as intern in a trainer program. RESULT: Earned a MasterТs Degree from the University of Memphis.

PROFESSIONAL EXPERIENCE

FHN Financial Ц First Horizon, Memphis, TN May, 2005 Ц April, 2019 (Retired)

Operations Support Analyst

Booker Camper & Associates Ц Memphis, TN July, 2003 Ц May, 2005

Senior Accountant, Auditor

Catholic Diocese of Memphis Ц Memphis, TN July, 2000 Ц June, 2003

High School Principal

Marriott Hotel Ц Downtown Ц Memphis, TN December, 1998 Ц May, 2001

Third Shift Manager

Sacred Heart Southern Missions Ц Walls, MS June, 1995 Ц July, 2000

Childcare and Elementary School Principal

Woodson-Tenent Laboratories Ц Memphis, TN February, 1991 Ц August, 1993

Lab Analyst Ц Microbiology

Helena-West Helena School District Ц Helena, AR August, 1980 Ц June, 1995

Elementary School Teacher

Roche Biomedical Laboratories Ц Southaven, MS July, 1981 Ц February, 1991

Lab Analyst Ц Team Leader Ц Radio-Immuno-Assays

EDUCATION

LeMoyne-Owen College Ц Bachelor of Science

University of Memphis Ц Masters of Education

Florida State University Ц Leadership Studies

Notre Dame University Ц Leadership, Fundraising

ADDITIONAL SKILLS

MS Office (Word, Excel, Power Point, Outlook, Access, Publisher), Adobe Photoshop, Broderbund Print Shop. Knowledge of the Six Sigma methodology and programs.

REFERENCES

Dr. Sara Lewis

200 Napoleon Pl.

Memphis, TN 38106

901-***-****

Dr. Beverly Tillman

9692 Swingbridge Cv. W.

Lakeland, TN 38002

901-***-****

Dr. Bonnie O. Brandon

3018 Carnoustie Rd.

Memphis, TN 38128

901-***-****

Ms. Denise Norman

847 East Dempster Av

Memphis, TN 38106

901-***-****

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