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Shah Support Specialist

Location:
Mumbai, Maharashtra, India
Salary:
450000
Posted:
May 15, 2021

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Resume:

JASVINDER SINGH PANDHER

Suraj Maitri, Sec **, Plot No 133, Flat No: 502, Kharghar, Navi Mumbai, Pin: 410210

Cell Phone- +91-982******* Email: admfsg@r.postjobfree.com

Job Experience

Client/Company : Accenture

Project. : CARGILL

Project Duration. : Mar. 2018 to Aug. 2020

Supervisor : Cheenu Vijjon

Standard Role : HR Operations Executive.

Project & Role Description: Cargill is a US based company and we are working as an HR for this company. We use to

manage the Payroll, leaves taken by the employees, employee work related queries, employees concerns etc. As a third

party vendor for this company.

Job Experience

Client/Company : Accenture

Project : PITNEY BOWES

Project Duration : Nov. 2010 to Dec. 2011

Supervisor : Sanjay Samuel

Standard Role : Customer Contact Communications Specialist

Project & Role Description: Front Office for Pitney Bowes incorruption & Pitney Bowes Management

Solutions.

Details: Pitney Bowes Inc. is a Stamford, Connecticut-based manufacturer of software and hardware and a

provider of services related to documents, packaging, mailing, and shipping, collectively referred to as

mail stream.

Role responsibility being Subject Matter Expert (SME) was of handling team of nearly 20 that provided

invoice status and payment details to the Pitney Bowes Requisitions as well as the Pitney Bowes Vendors.

It also included support services to the customers.

Client/Company : Accenture

Project : Carillion F&A

Project Duration : Jan. 2008 - Oct. 2010

Supervisor : Suman Singh

Standard Role : Customer Contact Communications Specialist

Project & Role Description : Front Office for Carillion Finance Shared Service for Entities - Carillion

Construction, Highway Maintenance, Carillion Rail, Carillion National Buildings, Carillion Services and

Carillion Health.

Details: Carillion plc is one of the UK's leading support services and construction companies.

Role responsibility was of providing invoice status and payment details to the Carillion contacts, Carillion

Suppliers as well as the sub-contractors. The Job Responsibilities also include support services to the

customers.

Client/Company : Epicenter Ltd

Project : Stamps

Project Duration : Oct. 2006 - Oct. 2007

Supervisor : Mitesh Shah

Standard Role : Customer Contact Communications Specialist

Project & Role Description/ Details: Stamps is a US based company which provides / delivers Universal

stamps to the customers over a call.

Role responsibility was of canceling sub-process, where the customers called in for cancelling their Stamp

Service Provided online.

Client/Company : WNS Ltd.

Project : SITA BD

Project Duration : Jan. 2004 - July 2006

Supervisor : Moin

Standard Role : Application Technical Support Specialist

Project & Role Description: Sr.CSA for the semitech process SITA BD (US & UK)

Role responsibility was to guide to provide customer with information on how to route the settings to

internet service provided by SITA BD.

Client/Company : GTL Ltd.

Project : Provident Credit Card

Project Duration : Oct. 2003 - Oct. 2004

Supervisor : Rupesh

Standard Role : Capture Management Support Specialist

Project & Role Description: CSA for US Provident Process and Role responsibility was to collect the

outstanding dues on the Credit Card payment. It also included creating awareness to the customer about

the new products and facilities on that card and enrolling new customers as well.

REFERENCES:

Available on request.

Educational Qualifications:

Diploma in Mechanical Engineering Guru Nanak Dev Polytechnic (Bidar) 2003.

HSC Guru Nanak Higher Secondary School March 1997.

SSC Guru Nanak High School March 1994.

PERSONAL INFORMATION

Date of Birth : 07 June 1979

Marital Status : Married

Correspondence Address : Suraj Maitri, Sec 19, Plot No 133, Flat No: 502,

Kharghar, Navi Mumbai, Pin: 410210.

Cell Phone: +91-982*******

E-Mail: admfsg@r.postjobfree.com



Contact this candidate