Marlyn Keller

***** * ****** ***. ****, AZ ***** 360-***-**** (cell)

Seasoned administrative professional with many years of proven experience providing superior administrative support, including in local government and the petroleum industry. Organized and detail-oriented self-starter with exceptional multi-tasking, problem-solving, project-management, decision-making, and communication abilities. Mature and reliable team player who leads by example with a tireless work ethic, superior punctuality, and dedication to getting the job done.

- Core Competencies -

Administrative Support Project Development and Management Budget Planning and Administration Confidentiality

Scheduling Meeting Planning Calendar Management Travel Arrangements Records Management Supply Ordering

Report Preparation Vendor Relations Transcription Customer Service Training Strategic Planning

- Professional Experience -

Sales Clerk – Kitchen Klutter, Florence, Oregon 2015 – 2017

Greeted potential customers as they entered the store, offering assistance should they need it, projecting a friendly, welcoming attitude. Upon the delivery of ordered items for the store, obtained the order sheet from the back room and complaired it to the invoice included with each order. Using the computer inventory data, checked in all items, rejecting those that were damaged or incorrectly included in the order by calling the supplier. At the end of the shift, balance the register and place the money and balance sheets in the safe, vaccume and clean up as necessary, turn out the lights as scheduled and ensurinag all doors were locked. Upon opening in the morning, counted the money in the register and ensure the starting balance of $200. Fun job!

Cashier – Fred Meyers Stores, Florence, Oregon 2014 – 2015

Greet customers as they enter cash register area, assist in unloading cart as necessary, scan all itmes and bag while engaging in conversation with customer. Ensure that the conveyer belt is clean and neat at all times, as well as the surrounding area (floors, candy shelves, magazine racks). When not with a customer or cleaning, stand at the entrance to the register area to greet the next customer.

Guest Services Volunteer Coordinator – Christ the King Community Church, Bellingham, Washington 2012 – 2014

Recruit, train and coordinator the activities of 136 volunteers for weekend church services covering ushering and greeting duties, as well as supervising the activities of the Connection Point and Welcome Center. Assisting Security personnel during emergencies and any desterbences during weekend services. Primary responsibility is that all Guest Services volunteers adhere to the church’s Mission to reach out to the unchurched in acceptance, forgiveness and love.

Administrative / Clerical Assistant – Express Employment Professionals, Bellingham, Washington 2011 – 2012

Provided temporary clerical services through Express for their clients as assigned, i.e. 3.5 months with Samson Rope as an Administrative Assistant; and 3.5 months as Receptionist/Staff Support with Peoples Bank in the real estate loan offices; as well as various other assignments.

Executive Assistant – Sterling Life Insurance Company, Bellingham, Washington 2007 – 2011

Provided comprehensive administrative support to three executives: the senior vice president of strategy and corporate development, the vice president of operations, and the national media director based in Atlanta. Prioritized work flow and ensured all deadlines were met and all tasks were delegated. Prepared daily, monthly, and quarterly reports; and drafted professional correspondence. Gathered information from department managers for inclusion in TPA proposals, and assembled packets for submission. Organized and maintained complex filing systems. Ordered all needed supplies for the entire floor.

Owner/Operator – Marlyn’s Stained Glass Creations, Bellingham, Washington 2006 – 2007

Designed and built custom stained-glass windows and cabinet door inserts for clients by appointment.

Affordable Housing Programs Assistant – City of Rohnert Park, California 1999 – 2005

Developed, managed, and administered City affordable-housing programs, working closely with agencies that offer aid to the area’s large homeless population. Served as staff representative to rent-appeals board responsible for five mobile-home parks. Managed board’s annual budget, prepared and presented monthly reports, and recorded board meetings. Managed all first-time homebuyer loan applications. Responded to citizen inquiries about mobile homes and housing programs. Created reports for City Council, and filed annual housing report with California Redevelopment Commission.

- Education –

Certificate in Secretarial Studies, Alaska Business College Various Clerical and Business Studies, University of Alaska

- Computer Proficiencies -

Microsoft Office Suite, WebEx; Concur; Cliqbook; recording/note transcription; 10-key by touch; type 60-75 wpm