JAMES MAINA
Visa Status: Employment visa: UAE-TRANSFERABLE EXPIRING JANUARY 9- 2019
Passport no: A-1549795
Tel no: +971*********
Nationality: Kenyan
Height: 6.2ft
Physically fit, tall and well built
Sex: male
CAREER OBJECTIVES
To pursue a position in a result oriented company that seeks an ambitious and career conscious person, where acquired skill and education will be utilized towards continued growth and advancement.
WORK EXPERIENCE
ALFUTTAIM GROUP 2006 -2009
Head security supervisor
-Safe guarding company assets.
-Making reports to the security manager on daily basis.
-Ensuring customers and staff safety.
-Checking the security equipments, e.g. CCTV systems, fire fighting
-Assisting the security manager planning the security system and minimizing of costs.
-Assessing any security risk .on the access control areas.
-Investigation on various cases internal and external and making recommendations
NAIROBI JAVA HOUSE CHAIN OF HOTELS & RESORT (KENYA 2003- 2006
Security manager:
Reporting to the management on all the security aspects of the company
Daily checking of security equipment eg CCTV, fire fighting equipments
Developing customer loyalty.
Handling customer complains
Implementing theft preventive measures within the company.
Supervision of staff.
Investigation and report presentation for the management s decision and judgment.
Managing contracted guards.
Ensuring safety of customers and staff.
Ensuring company Assets are guarded at all times.
Implementing security plans and procedures.
Reporting to management on all the security aspects of the company.
Managing guarding tasks, monitoring, enhancing, motivating guard’s performance, controlling their attendance .appearance, daily distribution and orientation.
Daily checking of security equipments e.g. CCTV system .fire fighting equipments, ascertaining their readiness at all times.
Checking serviceability of fire exit.
Access control on all entrances fire exit
SAROVA GROUP OF HOTELS -PANAFRIC HOTEL& STANELY HOTEL -KENYA 20000
Security supervisor /Night manager
Ensuring all the operation in the hotel are moving well
Handling customers complains
Ensuring all the arrivals and departures are conducted well without any complains.
Producing daily sale report for the previous day and reporting to the General Manager.
Safe guarding company assets, staff property and customer property.
Handling all guest complains and make a detailed incident repowers to the management
SECURITY SUPERVISOR -PEARL CONTINENTAL HOTEL - 2009-2010-DUBAI
SECURITY SUPERVISOR -CLOVER CREEK HOTEL - 2010-2013-DUBAI
SECURITY SUPERVISOR- XCLUSIVE GROUP OF HOTELS – APRIL 2013-2015
Security Supervisor- Park inn hotel by Radisson – Alrigga Dubai -2015-2016
Supervision of staff.
Investigation and report presentation for the management s decision and judgment.
Managing contracted guards.
Ensuring safety of customers and staff.
Ensuring company Assets are guarded at all times.
Implementing security plans and procedures.
Reporting to management on all the security aspects of the company.
Managing guarding tasks, monitoring, enhancing, motivating guard’s performance, controlling their attendance .appearance, daily distribution and orientation.
Daily checking of security equipments e.g. CCTV system, fire fighting equipments, ascertaining their readiness at all times.
Checking serviceability of fire exit.
Disaster management
Safety protocols
Attending management meetings and daily briefings on the operation systems
Supervision of staff.
Investigation and report presentation for the management s decision and judgment.
Managing contracted guards.
Ensuring safety of customers and staff.
Ensuring company Assets are guarded at all times.
Implementing security plans and procedures.
Reporting to management on all the security aspects of the company.
Managing guarding tasks, monitoring, enhancing, motivating guard’s performance, controlling their attendance .appearance, daily distribution and orientation.
Daily checking of security equipments e.g. CCTV system, fire fighting equipments, ascertaining their readiness at all times.
Checking serviceability of fire exit.
Disaster management
Safety protocols
Attending management meetings and daily briefings on the operation systems
ACCOMMODATION AND TRANSPORT SUPERVISOR – PARKINN BY RADISSON ALRIGGA - 2015 -2017
• Update regularly the accommodation plan and rooms inventory
• Report incidents in the accommodation and report immediately to the Human Resources Department
• Handle colleague welfare and concerns related to rooms and privacy
• Coordinate with the engineering department concerning all maintenance issues
• Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our colleagues a healthy environment
• Daily patrol in the accommodation for anything unusual to be noted and reported to the Human Resources Department
• Follow up with the purchasing on pending items related to the colleague housing
• Update all stores in the accommodation and ensure no shortage of needed items
• Arrange rooms for new colleagues as per the SOP’s
• Handle and control colleague movements and shifting inside the accommodation
• Prepare and maintain up to date inventory lists for all flats and accommodation
SECURITY IN CHARGE –PEARL PARK HOTEL –PHM HOTELS –DUBAI -2018 TO DATE
Investigation and report presentation for the management s decision and judgment.
Managing contracted guards.
Ensuring safety of customers and staff.
Ensuring company Assets are guarded at all times.
Implementing security plans and procedures.
Reporting to management on all the security aspects of the company.
Managing guarding tasks, monitoring, enhancing, motivating guard’s performance, controlling their attendance .appearance, daily distribution and orientation.
Daily checking of security equipments e.g. CCTV system, fire fighting equipments, ascertaining their readiness at all times.
Checking serviceability of fire exit.
Disaster management
Safety protocols
Attending management meetings and daily briefings on the operation systems
Supervision of staff.
Investigation and report presentation for the management s decision and judgment.
Managing contracted guards.
Ensuring safety of customers and staff.
Ensuring company Assets are guarded at all times.
Implementing security plans and procedures.
Reporting to management on all the security aspects of the company.
Managing guarding tasks, monitoring, enhancing, motivating guard’s performance, controlling their attendance .appearance, daily distribution and orientation.
Daily checking of security equipments e.g. CCTV system, fire fighting equipments, ascertaining their readiness at all times.
Checking serviceability of fire exit.
Disaster management
Safety protocols
Attending management meetings and daily briefings on the operation systems
EDUCATION
Muthuaini secondary school-certificate of secondary education -‘O”Level (Kenya)
Kiriti primary school-certificate of primary education (Kenya)
OTHER ACHIEVEMENTS
Certificate in criminology, law enforcement and suspect detention –first force Academy August 2000 .Kenya
Certificate in security and budget management –BM Academy,Kenya
Diploma in customer service and guest relations –Vision institute of professionals Information Technology Department- 2002.-KENYA
Foundation Diploma course for sales and marketing-Visions institute of professionals information Technology Department-2004.KENYA
Diploma in air travel and ticketing- Sky net Institute &Travel Services Ltd-December 2004
Certificate in Computer application –ms windows,ms excel, ms power point, introduction to internet. Kenya
Certificate in fire fighting and first aid –National youth service college-( KENYA)
Certificate in customer service –Nairobi java house training centre(KENYA )
Certificate in security and administration sciences –Dubai police Academy (Dubai)-November
2008
TRAINING CERTIFICATES:
FIRE SAFETY TRAINING –DUBAI POLICE ACADEMY
FIRE FIGTING& FIRSTAID –ST JOHN AMBULANCE –NAIROBI KENYA
PUBLIC RELATION AND CUSTOMER SERVICE –NAIROBI JAVA HOUSE TRAINING CENTRE
SECURITY SUPERVISOR FIDELITY SECURITY COMPANY -NAIROBI
HYGIENE AWARENESS –BOECKER -DUBAI UAE
FIRST AID AND FIRE FIGHTING –DUBAI CIVIL DEFENCE 2015
CERTIFIED EMERGENCY FIRST AID INCLUDING CPR & AED –UK
SECURITY SUPERVISOR, FIDELITY SECURITY COMPANY –NAIROBI
SECURITY AND ADMINSTRATION SCIENCES –DUBAI POLICE 2008
EVENT SECURITY-SIRA CERTFIED –DUBAI -2018
HOBBIES: Travelling, making friends, swimming, interacting with other people and watching movies
REFERENCE
1. Name: Mr. Anu Valsan –Human resources manager
Xclusive group of hotels,park inn by Radisson Alrigga
Tel: +971*********
2. Mr. Mena – Duty manager
Radisson blu hotel Deira creek
Tel: +971*********
3. Youssef Reda –front office manager
Xclusive group of hotels,park inn by Radisson Alrigga
Tel no: +971*********
4. Mr Rabih Elyzir – Hotel manager
Park inn by Radisson Alrigga, xclusive group of hotels