Sweta Sinha

Teacher of English

Near AIR, P.B. Road, Kurseong, Distt. Darjeeling

West Bengal, India

admfay@r.postjobfree.com

+91-973*******

PROFESSIONAL Teacher of English

SUMMARY

A motivated, and innovative educator who fully understands how customers should be treated while impacting complex business challenges and delivering solutions and results. Career highlighted by a dedication in bringing energy, initiative, and professionalism

– successfully achieving a broad range of corporate goals. Management style combines visible example, outstanding training and delegation ability, and attention to detail while supervising diverse teams and managing various projects and assignments. Exudes a consistent, confident attitude that regards all problems as opportunities to excel.

AREAS OF STRENGTH

• Strategic Sales Planning

• Persuasiveness / Positive

Attitude

• Lead Generations

• Client/Staff Retention

• Creativity / Conflict

Resolution

• New Market Expansion

• Project Planning /

Management

• Negotiation / Attentiveness

• Adaptability

• Presentations

• Clear communication

• Best Practices

EDUCATIONAL Bachelor of Arts – English Honors April - 2003 QUALIFICATION Loreto College, University of North Bengal Darjeeling, India

Indian School Certificate March - 2000

St. Joseph’s School

Siliguri, India

Indian Council of Secondary Education March - 1998 St. Helen’s Convent, Kurseong, India

TEACHING Cambridge Certificate in Teaching English to March - 2017 CERTIFICATIONS Speakers of Other Languages - CELTA British Council, India

120 Hour TESOL/TEFL In-Class Certification January - 2017 Asian College of Teachers and TESOL Canada

Kolkata, India

120 Hours In-Class TEFL Program Certificate December - 2016 College of Birmingham

IELTS Train the Trainer June – 2017

Certified IELTS Trainer

British Council, India

Certificate in Online Teacher Training April - 2020 British Council Examinations and English Services

Kolkata, India

PROFESSIONAL January 2021 - Present

EXPERIENCE Online Freelance Teacher / Online IELTS Trainer Young Learner Courses / IELTS PLUS, India

Training students in Spoken English and the four skills of IELTS – Reading, Writing, Speaking, Listening.

Handling student queries and giving feedback

Preparing course materials, course content and arranging mock tests for IELTS.

Teaching students communicative English related to Interview skills, Presentation skills and personality development. Encouraging students to participate actively, giving tips and strategies to improve spoken English skills and pronunciation. May 2017 – November 2020

Teacher of English

British Council, Kolkata, India

Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups considering individual learning styles.

Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy.

Contribute to the development, evaluation, and improvement of English language courses, materials, and related services, to meet students’ needs by actively working as a member of the teaching team.

Complete teaching related administrative tasks to specified standards.

Actively engage in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council’s position at the forefront of best ELT practices.

May 2012 – August 2015

Manager – Customer Relationship

Clean Developers Pvt. Ltd.

Kathmandu, Nepal

Identifying targets customers, developing relationships, and making powerful presentation, winning over the prospective customers and generating business (sale of office and residential spaces).

Lead the customer relationship management and generate sales for remaining unsold residential units.

Maintain brand equity of the company products, innovate, and implement creative marketing concepts etc.

January 2011 – April 2012

Manager – Business Development

Himal Media Pvt. Ltd.

Kathmandu, Nepal

Presenting Himal Media to potential clients through direct communication in face-to-face meetings, telephone calls and emails.

Responsible for own lead generation and appointment setting. Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close negotiation.

Possess drive, motivation, and acute attention to detail in ensuring all sales opportunities are captured and explored. Maintain PR with clients and prospects from all targeted categories as per the Business Development Plan.

Establish and maintain productive partnership with advertisers by gaining their trust and respect.

January 2010 – December 2010

Asst. Manager – Business Development

ECS Media Pvt. Ltd.

Kathmandu, Nepal

Maintain PR with clients and prospects from all targeted categories.

Establish and maintain productive partnership with advertisers by gaining their trust and respect.

Work collaboratively with colleagues to achieve organizational goals; place team agenda before personal agenda; support and act in accordance with the final group decision.

Use excellent skills (spoken and written) including the ability to convey complex information, in a clear and concise style. Assist in corporate branding through participation in events, seminars and exhibitions, cross promotion with other print media. Make periodic market surveys and analysis to understand the prevailing market scenario.

January 2009 – December 2009

Sales & Marketing Manager

Pixel Prints Pvt. Ltd.

Kathmandu, Nepal

Protect the organization from false information & ideas and communicate accurately the same with customers, employees, and investors.

To use a multi-touch campaign to identify the top prospects. Using a combination of email, telephone, targeted letters, trigger events, and networking to connect with key decision- makers. To perform market research & analyze trends to meet the customer’s needs effectively.

June 2004 – December 2008

Asst. Manager – Sales & Marketing

Hotel Annapurna (former Taj group of Hotels)

Kathmandu, Nepal

Implementation of sales tools to support sales activities, conduct research into target clients, cold call into an assigned set of accounts and actively manage the territory and accounts to maximize revenue.

New accounts to contribute progressively and manage proper database.

Generate business and give effective feedback. Identify and act on relationship building accounts.

Successfully planned and coordinated major conventions, meetings, and social events.

Developed excellent rapport with corporate clients, followed by sales visits and site tours all of which resulted in repeat business and highly satisfied clients.

Encouraged clients and guest to transfer to Hotel de l’ Annapurna by changing hotel ideas and introducing customer need satisfaction concept.

Pursued sales lead with persistence and converted them into confirmed business for the hotel.

Brought in major room business by persistent sales calling efforts and taking care of needs of clients while in-house. Developed teaching materials for Young Learners for Earth Day in the age group of 7-8 years, 9-10 years.

PROFESSIONAL

HIGHLIGHTS Made materials for and conducted Conversation Club, Film Club. Facilitated on-site and offsite Reading Challenge workshops for Young Learners between the age groups of 7-8, 9-10, 11-12, 13-14 years.

Taught an offsite course to upskill the teaching skills of Primary teachers from government schools.

Taught offsite Corporate courses for newly appointed government officials.

Taught an offsite English – Grammar, Vocabulary, Phonetics, Pronunciation, Speaking, Listening, Reading course to University students.

Taught online courses to both Adults and Young Learners from March – November 2020.

Participated in INSETTs and trainings conducted by senior and experienced teachers.

Taught offsite English course to Young Learners in their schools.

ADDITIONAL

RESPONSIBILITIES

Level tester (Placement of students)

Cover teacher (taught when the original teacher was unable to continue with class/es)

Resource person to timetable teachers for various clubs and send materials to teachers in advance.

Reading Challenge Facilitator for British Council library workshops.

COMPUTER Operating Systems Software

PROFICIENCY Windows 7, 10 MS Office

LANGUAGES Bilingual Nepali / English

KNOWN Hindi

PERSONAL Father’s Name: Late S.K. Sinha

INFORMATION Birthday: June 23, 1981

Gender: Female

Marital Status: Single

Nationality: Indian

Passport No: N3831555

PERMANENT P.B. Road, Ward no 14

ADDRESS Near All India Radio

Kurseong, Distt Darjeeling

West Bengal, India

Pin code – 734203

DECLARATION I hereby declare that all the information furnished above is true and correct to the best of my knowledge and belief. REFERENCES Ms. Smita Saha

Ex British Council Senior Teacher / IELTS Examiner Kolkata, India

Mobile: +91-983******

Email: admfay@r.postjobfree.com

Ms. Priscilla Castillo

Teacher of English

British Council, Kuwait

Mobile: +965-****-****

Email: admfay@r.postjobfree.com

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