Project Coordinator Administrative Assistant
Resume:
YVONNE SARMIENTO SURIAGA
Objective: To secure a position in the organization that offers challenges and opportunities for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services within a positive team environment. Professional Summary: Proactive, highly skilled and dedicated Operation Staff with strong background in MS Excel, Outlook and Powerpoint. A team player who works collaboratively and effectively communicates with all levels of staff.
PERSONAL DETAILS:
Mazhar Plaza Bldg.
Salahuddin Rd. Deira, Dubai,
U.A.E.
Mobile No: +971*********
E-mail: ********@*****.***
Date of Birth: 05 May 1990
Religion: Roman Catholic
Marital Status: Single
Visa Status: Employment
Visa
Area of Expertise:
• Detailed - oriented • Employee Relation
• Multitasking • MS office / Tally ERPS (Basic)
• Time management • Customer Service
Professional Skills:
● Effective written and verbal communication skills.
● Proactive and willing to respond to new way of challenges to effectively manage priorities and deadlines.
● With a keen eye for detail.
● Hard working, flexible and willing to be trained.
● Ability to multi task.
● Ability to prioritize and follow up on issues.
● Proficient in Microsoft Office (Word, Excel and PowerPoint)
● Ability to deal sensitively with confidential information.
● Able to work on pressure
● Ability in multi task
WORK EXPERIENCES:
A ONE ADVERTISING DESIGNING LLC
- Coordinator/ Secretary/Receptionist/ (Sept 1, 2020 - Present) Working Responsibilities:
● Answers phone call in courteous manner and transfer to appropriate person.
● Serves visitors by greeting, welcoming, and directing them appropriately.
● Informs visitors by answering or referring inquiries.
● Directs visitors by maintaining employee and department directories.
● Answer, screen and forward incoming phone calls.
● Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
● Monitoring the letter head, envelopes and other confidential company papers.
● Suppliers direct contact person if they encounter any problem regarding the job or upon accessing the site.
● Responsible for assisting customer’s inquiries and complaints thru phone.
● Responsible for responding clients and suppliers email in courteous and prompt manner.
● Communicate with the supplier for scheduling the job accordingly.
● Coordinating with the supplier to make sure if the job schedule is completely done.
● Assisting accountant for making Quotations, LPO and Invoices during the assistant is on leave.
● Filling and recording documents.
● Maintains files and financial records.
● Encoding Invoice and Purchase in Tally in the absence of accounts.
● Provides secretarial support by entering formatting and printing information, organizing work, answering the telephone, relaying messages and maintaining equipment and supplies.
● Answering calls, taking messages and handling correspondence.
● Supervise current projects and coordinate all team members to keep workflow on track. Allure Express Technical Works LLC
- Project Coordinator/ Secretary/Receptionist/ (Feb. 11, 2019 – August 20, 2020) Working Responsibilities:
● Answers phone call in courteous manner and transfer to appropriate person.
● Serves visitors by greeting, welcoming, and directing them appropriately.
● Informs visitors by answering or referring inquiries.
● Directs visitors by maintaining employee and department directories.
● Answer, screen and forward incoming phone calls.
● Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
● Provide basic and accurate information in-person and via phone/email.
● Order front office supplies and keep inventory of stock.
● Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
● Providing salary certificates, certificates of employment and other important documents
● Monitoring the letter head, envelopes and other confidential company papers.
● Suppliers direct contact person if they encounter any problem regarding the job or upon accessing the site.
● Responsible for assisting customer’s inquiries and complaints thru phone.
● Responsible for responding clients and suppliers email in courteous and prompt manner.
● Communicate with the supplier for scheduling the job accordingly.
● In-charge for checking the documents validity before proceeding for applying mall permit.
● In-charge for sending inquiries in order to provide the quotations from the supplier.
● Supervise current projects and coordinate all team members to keep workflow on track.
● Manage project related paperwork’s by ensuring all necessary materials are current, properly filed and stored.
● Communicate with clients to identify and define project requirements, scope and objectives.
● In-charge for applying police permit for night work schedule.
● Coordinating with the supplier to make sure if the job schedule is completely done.
● Assisting accountant for making Quotations, LPO and Invoices during the assistant is on leave.
● Filling and recording documents.
● Maintains files and financial records.
● Provides secretarial support by entering formatting and printing information, organizing work, answering the telephone,relaying messages and maintaining equipment and supplies.
● Answering calls, taking messages and handling correspondence.
● Arranging appointments.
● Typing, preparing and collating reports.
AL FUAD EXCHANGE
- Operation Staff (May 24, 2016 – Feb. 11, 2019)
Working Responsibilities:
● Answers phone call in courteous manner and transfer to appropriate person.
● Making the daily settlements and reports for Western Union transactions.
● Does daily checking of end day report and send email to the supervisor.
● In-charge of doing unpay, amendment, refund, cancellation, renewal and asking the transaction status on the Western Union Call Centre.
● In-charge in contacting Western Union for making a new agent and operator.
● Branch’s direct contact person if they encounter any problem regarding the transactions.
● Responsible for assisting customer’s inquiries and complaints thru phone.
● Answering queries from the branch.
● Communicate with Western Union Call center regarding transactions that has been Suspended/On Hold, Non- payment claim, proof of payment and pending transaction from the settlement. VILLARICA PAWNSHOP
- Branch in Charge / Appraiser (August 5,2014 – April 8, 2016)
- Vault Custodian / Secretarial (September 26, 2011 – November 21, 2013)
- Cashier (August 26, 2011 – September 25, 2011)
- Clerk / Administrative Assistant (January 21, 2011 – August 25, 2011) Working Responsibilities:
Administrative / Managerial
● Greets clients in person or on the telephone; answering or referring inquiries
● Provides professional courteous service in customer transactions.
● Filling and recording documents.
● Maintains files and financial records.
● Ensures custody of valuable items.
● Provide accurate, efficient and committed office work support to the entire office staff.
● Responsible in coordinating with clients and maintaining good working relationship throughout the transactions.
● Does monthly inventory thru MS Excel & MS Word.
● Encodes and records transactions.
● Monitor the attendance of all employees and prepare daily report of the attendance.
● Maintain and updates the individual file of the employee. SEMINARS AND COURSE ATTENDED:
FILIPINO INSTITUTE
● HR and ADMIN Basic
● Al Rigga Deira, Dubai U.A.E
● October 8, 2018 – November 23, 2018
EDUCATIONAL ATTAINMENT
Tertiary Our Lady of Fatima University
Bachelor of Science in Nursing
McArthur H-way Valenzuela, City Philippines
Graduate, 2006-2010
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