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Costumer Service Representative

Location:
Quezon City, Philippines
Salary:
24,000
Posted:
May 14, 2021

Contact this candidate

Resume:

IRISH FAYE T. TURQUEZA

Details

(63-916-***-****

admezq@r.postjobfree.com

Skills

Communication Skills

Effective Time Management

Problem Solving

Decision Making

Ability to Multitask

Teamwork

Customer Service

Ability to Work Under Pressure

Critical thinking and problem solving

Fast Learner

Adaptability

Ability to Work in a Team

Computer Skills

Microsoft Office Word

Microsoft PowerPoint

Microsoft Excel

Languages

Iloco

Filipino

English

Hobbies

Singing, Video/Photo Editing, Essay/Poem Writing

Objective

Hardworking employee with an experience working with Clients. Trained in project and time management with extensive knowledge of computer operations and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Education

Tertiary Education - Divine Word College of Bangued

Zone 5, Bangued, Abra

JUNE 2015 — APRIL 2019

●Bachelor of Science in Elementary Education

●Major in General Education

Secondary Education - Queen of Peach High School

Poblacion, La Paz, Abra

JUNE 2011 — APRIL 2015

●UP Namnama "Essay Writing" - 1st Runner Up

●Religious Officer

●Active Student Body Organization Officer

Elementary Education - La Paz Central School

Poblacion, La Paz, Abra

JUNE 2005 — APRIL 2011

●Pres-conference English Journal Writing - 2nd Placer

●Campus Duet - Regional Champion

●1st Honorable Mention - Sixth Grade Graduation

Employment History

Client Service Provider at La Paz District Hospital

Poblacion, La Paz, Abra

APRIL 2020 — MAY 2021

●Served as an Administrative Officer at La Paz District Hospital.

●Handled patient records in the hospital.

●Reported various hospital reports.

●Managed hospital email transactions.

●Processed hospital PhilHealth claims.

●Made hospital reports using microsoft word, powerpoint and excel.

●Conducted monthly meetings with staff.

●Performed well as a representative of the hospital in every transactions and meetings with nurses and doctors.

Customer Service Representative at Sitel Baguio 1

Kias, Baguio City

MAY 2019 — DECEMBER 2019

Handled incoming calls from North American Costumers

Processed money transactions of costumers

Resolved issues regarding money transfers

Ensured costumers satisfaction

Certifications

Certified Client Service Provider, La Paz District Hospital

APRIL 2020 — MAY 2021

Webinar Conference "Kontra COVID-19 Sharing the BGHMC Experience", Baguio General Hospital

APRIL 2020 — APRIL 2020

SEMINAR - Philippine Association of Pre-Service Teachers "2018 International Convention and Seminar Workshop on Teaching and Learning" EFFECTIVE INSTRUCTIONAL MANAGEMENT PRACTICES IN INCLUSIVE EDUCATION with 10 CPD Units under PRC Program Accreditation No. 201*-***-****, at Crown Legacy Hotel, Baguio City

NOVEMBER 2018 — NOVEMBER 2018

Personal Information

Age: 21

Birthdate: August 28, 1999

Place of Birth: La Paz, Abra

Sex: Female

Civil Status: Single

Religion: Roman Catholic

Name of Father: Luciano P. Turqueza

Name of Mother: Emilia T. Turqueza

References

ANTONIO L. VALERA, MD. MHA

Provincial Health Officer - I

Abra Provincial Hospital

Alinaya, Pidigan, Abra

(63-927-***-****

ESTRELLA V. LEVISTE, RN MAN

Nurse III/OIC Chief Nurse

Abra Provincial Hospital

Zone 5, Bangued, Abra

admezq@r.postjobfree.com

(63-975-***-****

JENNIFFER A. TALAS

Psychometrician

Divine Word College of Bangued

Zone 4, Bangued, Abra

(63-915-***-****

MADELYNE A. BARROS

Master Teacher - OIC

Bangbangar Elementary School

Linasin, Bangued, Abra

(63-917-***-****

JOEL G. ADRES

Client Service Provider

La Paz District Hospital

Canan, La Paz, Abra

(63-939-***-****



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