Administrative Assistant Legal Secretary
Resume:
Tabbatha LaVoie
Liverpool, NY 13090
Home Phone 315-***-****
OBJECTIVE
To obtain a position where my positive attitude, professionalism, motivation, and experience can be utilized.
QUALIFICATIONS
Twenty plus years of customer service experience. Skillful problem solver with strong analytical, verbal, and interpersonal skills. Have excellent communication skills. Can work diligently as a team or alone. Educated and experienced in all aspects of an office setting. I have been self-employed for the past three years with a full home office ready to go.
EDUCATION
1999-1999 Davies Law Firm, Syracuse, NY
Externship
1997-1999 Bryant & Stratton College, Liverpool, NY
Associates Degree in Occupational Studies-Paralegal
EXPERIENCE
2020-2020 Maximus/AltaStaff Chicago, IL
Customer Service Representative
Answered incoming calls
Navigated through DOL System to help people with their UI Claims
Data Entry/Applied notes on the Claimants claims (Intake)
Adjudication (Made outbound calls to Claimants about issues on their claims)
Updated & made corrections with issues on people’s claims
2012-2012 Rescue Mission Syracuse, NY
Telemarketer
Answered multi-telephone lines
Called potential donors to raise money
Data Entry
End of day reports
Helped out in mail room when needed
2011-2011 Salvation Army Thrift Store Liverpool, NY
Sales Associate
Ran cash register
Customers service
Stocking and cleaning
Rag-out weekly
Ran donation center
Pricing and inventory
End of day reports
2011-2011 Sheldon Kall, Esq. Syracuse, NY
Legal Secretary
Answered multi-telephone lines
Wrote up depositions and other legal documents
Dictation
Billing and filing
Scheduled appointments
Distributed mail daily
2000-2010 New England Motor Freight East Syracuse, NY
Biller/Administrative Assistant
Answered multi-telephone lines
Set Appointments for deliveries
Worked the OS&D issues (overages, shortages, & damaged freight)
Billing, Scanning, & Imaging
Dispatch
Wrote up weekly Excel reports for the corporate office
Collections
Manifesting reports for Line Haul drivers daily
Entered the mechanic’s Repair Order Sheets into the system weekly
Proficient with MS DOS (AS400) System
Nightly & Weekly Reports in the AS400 System
2003-2005 Crysteel Mfg. Fulton, NY
Reception/Shipping & Receiving
Answered multi-telephone lines
Worked with MS DOS, AS400 Program
Handled all Hazmat Paperwork; kept it up to date
Created a training manual for Supervisors for training new employees
Entered the welder’s weekly report sheets into the system
Handled attendance & any Time clock Issues for Corporate office
Shipping & Receiving
Created RO’s & order replacements
Drove Forklift
2000-2000 CRM Marketing East Syracuse, NY
Paralegal
Wrote up Depositions, Correspondence, & any other legal documents needed
Filed paperwork & made copies
Handled both inbound & outbound mail
Proof-read & Re-type up any corrections needed in the Real Estate packets
Put together real estate packets for closings
Made outbound calls on properties to check if there were any Liens or Taxes owed
Also had to check to see if there were any City Sewer or Water charges
Researched properties (where the property boundary lines where)
I also can provide more work experiences/references & professional references upon request. I can also explain the employment gap regarding my resume upon request.
Contact this candidate