Sushma Patnaik

admeun@r.postjobfree.com

Recruitment/Talent Acquisition High Volume Recruitment Full Life Cycle Recruiting

ATS Implementation Executive Recruiting Relationship Management

Vendor Management MSP / VMS Engagement Client Interaction/ Service Delivery

Summary:

Highly dynamic market-driven IT resource and Senior Recruitment Manager with overall professional experience in the US and Indian IT market. With full life-cycle technical and non-technical recruiting experience onsite, local and 100% remote recruiting for both direct-hire, permanent and contract IT/Technical positions.

Develop new and expand existing relationships with individual and commercial customers and prospects through external business development calls and visits to generate, develop, and close staffing sales opportunities

Build productive and profitable customer relationships through friendly conversation, active listening, accurate needs assessment, and recommendation and sale of appropriate products and services

Meet our existing and new customers in their respective region on regular basis.

Take Care of Client relationship management - maintains professional relations with customers and ensure responsive customer service after the positioning consultants at customer sites or a Software sale.

Excellent track record throughout the career in efficient and quality IT Recruitment, business development and HR profession with successfully achieving & exceeding targets and handling a large number of clients, including Fortune 1000 & 500 companies.

Handling multiple accounts of MSP/VMS Tier1 Vendors from diversified Staffing like ACS the Xerox Company, Motorola, Motorola Mobility, Sanofi, J&J, Dell services, Judge Group, Mphasis, Emperis, KPMG, Technisource, Randstad, PWC, Pfizer, SourceRight, TekSystems, Cognizant, Collabera, Wipro, and Ness.

Provided diversified professionals for consulting assignments with different employment types.

Creative and innovative use of Social, professional, local, internet, networking sites, Boolean search to identify and source candidates.

Recruited all levels in vast scale and domain specific staffing needs of major companies and client in different sector such as IT, Accounts and Finance, Insurance, Telecommunication, Manufacturing, Admin and Clerical, Healthcare and Pharma, Clinical, Retail, Logistics and supply chain, sales and Marketing & Engineering and last but not the least Human Resource.

My Expertise as a recruiter comes in the areas of end to end recruitment- Head Hunting, Internet Research, strong networking, resume screening, phone screening, in-person interview, HR and informal discussions with IT consultants in order to do technical and behavioral evaluation of candidates, reference check, facilitating background check, health check if needed by client, salary / Rate Negotiation, extending offers to qualified candidates, High volume recruiting.

Working with all levels of managers to ensure only Top Talent candidates are hired. Coordinating candidate meeting logistics, compiling and reporting statistical recruiting information, Great ability of presentation and dealing with the clients.

My expertise as Account manager comes in area of penetrate existing company business accounts, identify and developing new and existing business leads. Enhance Coordinating and maintaining the business relationship with each customer account.

Maintained & mentored offshore team of 8 recruiters. Ability to build strong relationships, and to learn technical and non-technical information.

Expertise in selecting the qualified candidates utilizing GitHub, Blogs, Linkedin, Meetup, dice, monster, careerbuilder, Google, Bing, hot jobs, Indeed, Boston works, and various other job boards and networking social events.

Effectively sourced active and passive candidates using network connection, meetup events, career fairs, university career centers, professional recruiting forums, and associations

Client Services responsibilities include (1) managing daily information/data tracking, (2) identifying potential areas of improvement, (3) providing information to the client regarding drug & background test of the candidates etc, (4) participating in client meetings (over the telephone, webinar, Skype and/or in person), and (5) maintain a high level of customer satisfaction.

ATS (Applicant Tracking System) : Job Diva, Kenexa, salesforce, Bullhorn, HRIS, Taleo, iCIMs, PeopleClick, Beeline, Fieldglass, IQ Navigator.

EDUCATION AND QUALIFICATIONS:

2000-2002 MBA (Major-Sales & Marketing, Human Recourse and Minor- IT) at Utkal University, India.

AWARDS and CERTIFICATION:

USA Amateur Outstanding Achievement in Poetry by International Society of Poets in Aug 2004

London Amateur Outstanding Achievement in Poetry by International Society of Poets in Feb 2005

France Amateur Outstanding Achievement in Poetry by International Society of Poets in Aug 2005

Certified Sales & Marketing Professional by Honda Automobiles in 2005-2006

WORK EXPIRIENCE:

Prosoft Group, Inc (www.prosoftgroup.com) Mar 2013 – Dec 2018

Virtual Professional Service/Recruiting Manager

ProSoft Group Inc. (an Inc.500 company established in 1995) is a leading-edge, global IT service provider. These services include end-to-end Total Business Integration, Service Oriented Architecture, Business Process Management, Business Activity Monitoring, Enterprise Resource Planning, Enterprise Portals and Composite Solutions.

Reporting to the Director of Professional Services. This position is responsible for managing professional resources and client relationships.

Experience working with virtual teams. vendors and business partners, in different countries, managing cross-cultural issues while maintaining positive relationships; establish a culture of team collaboration, accountability and operational excellence.

Manage team members and ensure the projects meet specific client requirements by following market trends.

Manage and coach a diverse team of talented Project Leads and Consultants

Actively manage client accounts and complex projects

Develop project opportunities with new and existing clients, close staffing needs of clients thus generating leads to new business.

Serves as escalation point for all matters related to professional services

Mentor team members and provide feedback to grow and improve skills, provide aid to sales team.

Consistently strive to improve service quality levels and identify opportunities to create value added services, products, and Procedures

Have ultimate responsibility for efficiency, productivity, and profitability of professional services team

Managing resources and Manage professional development planning

Represent professional services to external audiences through various sales and marketing activities.

Collaborate with sales and product teams to identify new potential clients and develop and maintain productive relationships with sales team and clients.

Ajel Technologies Inc (http://www.ajel.com/) Nov 2011 till Mar 2013

Sr. Account Manager-Recruitment & Delivery

Standing Associate Director (Dec 2012-Mar 2013)

Ajel is a premier provider of full range of information technology services for the agile business. We combine strategic consulting, process innovation, custom and package software deployment, and application monitoring to rapidly deliver end-to-end business systems that create immediate bottom-line impact for our clients to achieve their business objectives.

I Was Acting Director for four months (Dec 2012-Mar 2013) in absence of my Director? (Went on emergency to his home town)

I specialize in connecting non-IT and IT talent with new opportunities across the United States.

Working with a team of 6-8 talented recruiters at Ajel, my focus is to connect with talented professionals in the industry to discover their passions and to be a catalyst of vision in reaching the next step in their professional journey.

Research on new technologies and strategies, to improve Ajel’s Business, Client & Candidate relationship.

Develop new strategies and programs to attract industry specific candidates to attract industry specific and follow market trends .

Proficient in recruiting techniques such as vendor networking, job boards, Internet search, head hunting.

Managing Major Existing Accounts: ACS a XEROX Company, Randstad, HCL, Cognizant, Collabera, Motorola, Motorola Mobility McKesson, AT&T, Volt, Ericsson, Dell Services, TEKsystems,

Introduced: Judge Group, Emperis, Ness, Mphasis, Modis

I was responsible for bulk hiring associated with ACS the Xerox Company, XEROX, Randstad SourceRight, Pinnacle Group, Motorola & Motorola Mobility.

Prepare and Debrief Candidates before and after interview, Utilize creativity and exceptional social networking to connect with professionals (Candidates & Clients). Team Management / Mentoring new Hires

Defining strategic objectives for the Team for quality output and Productivity.

Hire, Train & Manage Recruiting Team and reporting directly to the CEO & Director in Conjunction with Business Development.

Organize Training sessions for new On Boarding’s

Full-Cycle Recruiting for various skill sets/domains including but not limited to: ClinScientific, Information Technology, Sales/Marketing/Professional, Engineering, Customer Service, Accounting & Finance, Human Resources, Healthcare and ACLI (Administrative, Clerical and Light Industrial)

Specialties: Full Life-Cycle Recruitment/Talent Acquisition in the ATS/MSP/VMS Space/web based: Allegis, Randstad Sourceright, Ariba Sourcing, FieldGalss, Provade, Beeline, Emptoris, IQ Navigator, Pinnacle, Taleo and Jobdiva.

Fusion Intellect Services Inc (http://www.fusionservices.in) Mar 2009 – Nov 2011

HR Talent Acquisition (Telecommute)

Fusion is an aggressive Information Technology (IT) staffing, consulting and On Campus Training company headquartered in Bangalore. We augment the IT staffs of Fortune 1000 companies to help them improve their agility, drive down costs and reduce risks.

Description:

Providing consultative HR leadership and guidance for talent acquisition processes.

Performs searches for qualified candidates according to relevant job criteria, by networking, internet recruiting resources, cold calling, media, recruiting firms, and employee referrals. Qualifies and present applicants to clients, schedule interviews and extend job offers. Develop skills in sourcing, presenting, interviewing and closing.

Provide HR guidance and leadership in defining, developing and delivering workflow processes and programs related to branding, sourcing, acquiring, on-boarding, compensation, benefits, employee engagement & relations, performance management, documentation.

Social media and employment branding strategies - designed and developed Facebook, Twitter, LinkedIn, and Jobvite pages.

Lead and manage full life cycle talent acquisition and management initiatives for on-boarding technical and professional staff. Drive media branding strategies to include social media platforms for talent, career and employment branding.

Data Dynamics Systems, Inc (http://datadynamicssystems.com/) Nov-07- March 09

Recruiter (Telecommute)

DataDynamics, a Georgia based software consulting company, believes in the delivery of superior services and continuous quality improvements.

Providing customer service for existing clients to ensure their expectations are being met

Primary responsibility is to make sure the bench consultants get placed on time, built very good tier1 vendors and client contacts which has really helped in placing consultants on time. Follow marketing strategies in placing consultants on weak technologies.

I can validate the profiles sourced by the Resource Executives on daily basis and accordingly match the profiles with the available requisitions. Work closely with 5 star Prime Vendors and sub vendors, Entrepreneurial in nature, have the ability to manage and grow multiple clients independently

Recruit, screen, evaluate and match qualified candidates to the clients specific job order requirements to ensure client retention with outstanding customer service and results

Work closely with the clients, VP or Director Level, CEOs to ensure account maintenance and maximize revenue development while building contacts with hiring managers and build corporate relationships.

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