Sales Manager Front Office
Resume:
CURRICULUM VITAE
OF
NOMFUNDO AQUILA MAZIYA
PERSONAL DETAILS
Name : Nomfundo
Surname : Aquila Maziya
Gender : Female
Nationality : South African
Contact Number : 083-***-****
Email Address : admemd@r.postjobfree.com
Languages : English, Zulu, Xhosa &Tswana
Driving licence : Code10
QUALIFICATIONS
Name of Institution : Immaculata High School
Level Passed : Matric
Subjects : English
Afrikaans
Zulu
Geography
History
Biology
Year : 1997
RELEVANT TRAINING
Institution : Allenby Campus
Course : Hotel Management
Modules : Front office Management
Food and Beverage
Bookkeeper
Food Production
Typing Skills
Ms Word, Excel
Communication Skills
Telephone Techniques
Year : 1999
Institution : Quest computer skills
Course : Computer course
Modules : Typing and speed, accuracy, windows and E mailing
Year : 2002
Institution : SBSA-Gauteng Leaning Centre
Description : Card Credit-Product Knowledge
Date : 09/2007
Duration : 1 Week
Institution : SBSA –Gauteng Leaning Centre
Description : Telephone and negotiation Skills
Date : 09/2007
Duration : 1Week
Institution : SBSA-Gauteng Learning Centre
Description : 120 Seconds-Call Centre Solution
Date : 09/2007
Duration : 3 Days
Institution : SBSA-Gauteng Learning Centre
Description : NCA, FAIS Money Laundering, OHS
Date : 11/2010
Duration : 5Days
Institution : SBSA-Gauteng Learning Centre
Description : Jim Arnolds Scripting
Date : 06/2008
Duration : 1Day
CAREER SUMMARY
Employer : Edcon
Division : Collections
Period : 2002 - 2004
Position : Consultant
Duties : Inbound collections for Edgars and Jet stores
Employer : OBPM Attorneys
Division : Collections
Period : 2004 to 2005
Position : Collections Consultant
Duties : Doing collections for Nedbank accounts and payment
arrangements
Employer : Standard Bank of South African
Division : Card Division
Period : 2005-2013
Position : Inbound Collections officer (Permanent)
Duties : Customer Service, Telephone etiquette
Reports and client Liaison, updating details,
Revoking accounts, load debit orders,
Customer education, concluding fixed arrangement,
Referring, accounts to legal, handling delinquency
Accounts and handling customer’s Complaints
Technology used : GTX, TCS and CPS
Ms Excel, PowerPoint and Desktop
Achievement : True Blue nomination award]
Employer : UJ University
Division : Exam
Period : 2014-to date
Position : Invigilating
Duties : Help during exam, look after students and balance their
scripts, and file them
Employer : Table charm
Division : Sales
Period : 2015-to date
Position : Field sales manager
Duties : Recruiting, and sales and receive stock and manage it, balance
the stock and train the team.
EMPLOYMENT REFERENCE
Maggie James (Direct Report)
Standard Bank
Isabell Bila(Direct Report)
UJ University
Rebbeca Malefu
Table Charm(Direct Report)
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