CURRICULUM VITAE: SHANNON

IVANA JOHNSON

BOKSBURG admega@r.postjobfree.com 084-***-****/

060-***-****

Overview

I have 1 years’ experience as a waitress for Spur. I performed well working with customers and keeping a friendly personality in every scenario. For the next 2 years I worked in an assistant capacity as Administrative Assistant in the Financial Services and Advisory industry. I am proficient in the CRM we used, called Xplan, and programs such as MDS online, PACE and Quota. My latest job was with a medical equipment company as a Receptionist. I handled all the incoming calls, emails, sending out and receiving all parcels, as well as tracking all parcels going out to clients. I also did the social media marketing for our company and did a digital marketing course. I am skilled in Microsoft Office, Outlook email and the internet. I have excellent typing and telephone communication skills.

I am a competent, hardworking and enthusiastic person. I enjoy interacting with people and I feel that I have a very friendly disposition. It is important to me to learn about all departments in a work environment as this equips one with flexibility and knowledge that may be an asset.

Personal Information

Nationality South African

Race Coloured

Gender Female

Marital Status Single

Identification Number 971**********

Health Status Excellent

Additional Language Afrikaans

Dependents None

Qualifications

School attended: Boksburg High School

Year completed: 2015

Highest grade passed: Matric – Bachelor’s Degree Pass Subjects passed: English, Afrikaans, Life Sciences, Travel and Tourism, Computer Application Technology, Life

Orientation, Mathematics Literacy

College attended: African Academy – Project Management N1 Social Media Course: Digital Marketing Academy – Online and social media marketing

Work History

February 2016 – February 2016: Toy Zone

Stock Taking

Counting all the stock in groups

Capturing figures accurately

Reason for leaving: Was hired for one full day to count stock for the company March 2016 – February 2017 : Silver Peak Spur

Waitress

Taking down and placing orders on the pilot system

Handling complaints and ensuring customers are

satisfied at all times

Keeping track of all orders and making sure all orders come out correct

Reason for leaving: Applied for a position with Momentum Financial Planning. March 2017 – December 2018: ML Cloete (Financial Planner for Momentum Financial Planning)

Administrative Assistant

Process new business documents

Handling all general client service related tasks

Liaison with Head Office (all departments):

Wealth, employee benefits, risk, short term, Health

Preparation of annual review packs for clients

Processing of S14 transfers, Maturity at retirement, Compulsory transfers

Preparation of proposal documents for new business cases Reason for leaving: Was seeking an environment where I interact more with people.

April 2019 – Current: Amtronix (Pty) Ltd

Receptionist

Screening all incoming calls

Handle incoming emails from clients

Arrange collections and deliveries of

equipment

Data capturing

Booking in equipment on our CRM system and making sure the technicians get it

Keep track of invoices and delivery notes

Social media marketing

Follow up calls to clients to see if they need assistance with our equipment

Arrange calibration dates for our technicians to go out Reason for leaving: Retrenched

References:

Monray (Manager for Toy Zone)

011-***-****

Hayley Niemack (Momentum: Practice Manager)

011 – 849 3016 / 066-***-****

ML Cloete (Momentum Financial Planner)

083-***-****

Steven Geier / Shawn Hardy (Directors for Amtronix) 082-***-**** / 083-***-****

Contact this candidate