PATTY BRIDGER

** ****** ********, *****, ** *****

PHONE: 731-***-**** admecq@r.postjobfree.com

CAREER OVERVIEW

Ambitious and enthusiastic business professional dedicated to providing outstanding customer service and cost control. Detail-oriented, processes a high volume of purchase orders with a commitment to accuracy. Creative thinker, focused on bottom-line results, contributes to procurement cost-reduction initiatives. Excels in multi-tasking and prioritizing work assignments. Fluent in Microsoft Office, SAP, and Esker.

CORE STRENGTHS

* Strong Organizational Skills * Vendor Management

* Purchase Orders * Accounts Payable and Receivable

* Data Entry * Inventory Control

* Records Management * Customer Service

* Excel, Word, and Outlook * EDI experience

KEY SKILLS

Strong organizational skills and meticulous attention to detail

Working knowledge of windows-based software such as Microsoft Office, especially Outlook and Word

User knowledge of SAP

Ability to work independently and as a team

Possess strong follow-up skills and able to prioritize workload

Excellent communication and interpersonal skills

Excellent negotiator

Maintain detailed documentation of customer interaction in order files

WORK EXPERIENCE

STANLEY BLACK AND DECKER

01/15/2016 to 04/30/2021

B2C / B2B / ORDER ENTRY Jackson, TN

Processed orders for all distributors, internal and external sales representatives.

Assisted in maintaining purchase orders for several national accounts.

Assured competent customer service by educating customers on product and warranty services.

Attentive to customers’ needs and wants. Can “read” customers current mood, patience level and personality to maintain a positive interaction and experience.

Worked order blocks and incomplete orders so orders can be released to warehouse floors.

Consistently met metric goals.

Currently, trained in SAP, ESKER, SALESFORCE, ISS, SIS, RSS, and ZON machine.

Trained and mentored new onboarding employees.

Assisted in implementing and updating new software and programs.

Kept up to date on all software enhancements.

BRIDGERS HVAC & WELDING, LLC.

04/2003-01/2016

OFFICE MANAGER / OWNER Milan, TN

Managed quality communication and customer support.

Plan and implement processes and procedures for company product purchases

Overseen accounts payable and receivable.

In charge of all advertising for the company.

Generated leads for new sales through telephone and email with current customers.

Maintained relations with numerous distributors and vendors.

Created a business page on Facebook for the business and advertised promotions that were being offered.

Attended meetings with numerous vendors to learn about new upcoming product releases and government guidelines behind the newly released products.

Worked directly in the field with the construction crew overseeing job sites.

Created employee handbooks.

Handled all human resource activities such as conducting new hire orientation, maintained records and information, and guided employees on obtaining their EPA certification.

ASLYNN’S TIARA

07/2011 to 07/2014

OWNER / OPERATOR Jackson, TN

Maintained up-to-date knowledge of store policies regarding payments, layaways, returns and exchanges.

Designed new display ideas to improve accessibility to merchandise, generate sales.

Tracked and evaluated staff performance.

Created business pages on Facebook and Instagram for the store.

Attended Atlanta market annually to keep up with current styles and trends.

Buyer for all merchandise in store.

Built relationships with designers.

Recommended, selected and helped locate merchandise based on customer needs and desires. Regularly sought opportunities to up sell.

Took special orders in person and over the phone to generate additional revenue.

EDUCATIONIONAL BACKGROUND

ASSOCIATES OF BUSINESS

WEST TENNESSEE BUSINESS COLLEGE

Jackson, TN

Graduated: 1998

CERTIFICATES EARNED

Delegation of Authority – SBD UNIVERSITY

Diplomacy and Tact - SBD UNIVERSITY

SAP Analysis - SBD UNIVERSITY

Unconscious Bias - SBD UNIVERSITY

Excel Skills for Business – COURSERA

Introduction to Artificial Intelligence – COURSERA

Introduction to Cloud Computing - COURSERA

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