MARCIA LOOR DILDAY, MBA

773-***-**** adme9g@r.postjobfree.com linkedin.com/in/marcia-loor-dilday CONTROLLER

Corporate Accounting Compliance and GAAP Principles Accounting Team Leadership An established accounting executive with proven experience overseeing day-to-day accounting operations for multiple businesses, including holding complete ownership of reporting, reconciliation, AR, AP, GL, journal entries, and compliance. Expert in leading cross-functional teams through the identification and resolution of complex problems. Adds value to an organization through a demonstrated ability to build positive accounting cultures focused on continuous improvement.

- Career Highlights & Achievement -

Senior accounting decision-maker and financial business leader serving as Controller and Treasurer, preparing and reporting to the President.

Turned around an underperforming Accounts Receivable and Collections department by introducing new processes, programs, and best practices, taking past due receivables from 120+ days to an average of 30-60 days.

Played a key role in the launch of a new enterprise, including creating a 5-year financial forecast, all P&L statements, business plans, and articles of incorporation pre-launch. CORE PROFESSIONAL STRENGTHS

■ Corporate Accounting ■ GAAP Principles & Best Practices ■ Cross-Functional Collaboration

■ Strategic Planning & Execution ■ Policy & Regulatory Compliance ■ Team Leadership & Management

■ P&L Development & Management ■ Financial & Accounting KPI ■ Financial Budgeting & Forecasting

■ Continuous Process Improvement ■ Board of Directors Engagement ■ Data Analysis & Reporting PROFESSIONAL EXPERIENCE

CONTROLLER & TREASURER LIGHTHOUSE CASUALTY COMPANY (LCC) 2013 – 2020 Oversaw all accounting operations for LCC, which is owned by the same parent company as Producers National Corporation (PNC). Strengthened accounting infrastructure through creation of new processes, policies, procedures, and programs. Led a team of 5 direct reports with ownership of performance, promotions, and training and development. Accounting Strategy, Planning, and Management

Senior accounting decision-maker for the organization, preparing financial reports for presentation to multiple internal stakeholders, including the President.

Created budgets and financial reporting worksheets, and ensured consistency in financial metrics and Key Performance Indicators (KPI) across the enterprise.

Oversaw day-to-day accounting operations, including coordinating audit staff in the preparation of monthly, quarterly, and annual financial statements.

Ensured clean audits by leading accounting teams through the preparation and coordination of audit schedules, as well as annual reporting for external auditors.

Managed reconciliation efforts for intercompany accounts, in addition to monthly and quarterly bonus commission, expense reporting, and following up on outstanding AR and collections.

Maintained a chart of accounts to ensure accuracy across AR, AP, bank reconciliations, General Ledger, balance sheet accounts, and journal entries.

Provided hands-on coaching and mentoring to new accountants that joined the company, focusing on preparing inside financial data, writing JE on correct GL accounts, and how to enter investments into proprietary software.

Created the 5-year financial forecast and all P&L, as well as business plans, license applications, and obtaining articles of incorporation following the launch of the business in 2013. Continuous Process and Program Improvement

Led accounting teams through the preparation of management discussion analysis and forms B and C annually, as required by State and NAIC regulators.

Partnered cross-functionally with Marketing leadership to analyze loss-ratio by agents, and provide recommendations on how to avoid exceeding max loss-ratio moving forward.

Generated a substantial cost savings by analyzing processes for the claims and underwriting departments, ensuring claims did not sit too long prior to payment.

Leveraged strong communication skills to ensure alignment to key projects, processes, and strategic priorities for the organization, as well as for compliance to all State, Federal, and industry regulations.

Played a key role in the creation go Managing General Agent (MGA), created to manage underwriting, claims, and accounting departments for a fee and providing a new revenue stream for the company. MARCIA LOOR DILDAY, MBA 773-***-**** adme9g@r.postjobfree.com Page 2 of 2 Professional Experience, Continued…

ACCOUNTING MANAGER UNIQUE INSURANCE COMPANY 2011 – 2013 Promoted to oversee day-to-day accounting operations for the company, including preparing weekly forecasts for senior management, statements, and leading a 5-member accounting team.

Led a 5-member team and provided the coaching, mentoring, training, and professional development necessary for the team to hit all individual, department, and company benchmarks and Key Performance Indicators (KPI).

Played a key role in negotiations of contracts for the company’s reinsurance program, compiling all analytical data to present metrics on losses.

Prepared statutory financial statements monthly, quarterly, and annually, in addition to converting to GAAP; prepared schedule of losses and expenses to ensure claims were reserved properly.

Worked alongside leadership form multiple departments to drive the transition and change to a new policy management system.

Partnered with IT teams to develop new reports on loss ratios, open reserve reports, paid losses reports, and specific reports for executive leadership.

Ensured AR would not exceed greater than 90 days by analyzing GL accounts and working to make al expenses allocated property; reviewed accounting work for bank reconciliations, AP, AR, and all journal entries.

Fostered a culture that reinforce honesty as the best policy, which fostered an built an environment where mistakes were identified and resolved quickly.

ACCOUNTANT UNIQUE INSURANCE COMPANY 2008 – 2010

Recruited to the company to support day-to-day accounting operations, including account reconciliations, journal entries, leadership reporting, collections, accounts receivable, and commission processing.

Ensured 100% compliance with all processes, procedures, and GAAP to ensure no collections went beyond 90 days; sent cancellation notices ahead of schedule so customers were aware of due deadlines.

Streamlined the bank account reconciliation process, resolving issues with Excel worksheets and ensuring all JE were entered into the correct GL both monthly and quarterly.

Minimized write offs by revising the company’s AR and collections process, bringing average levels of collection from 120+ days to between 30-60 days.

Led the preparation of bonus commission and add-loss ratio, determining if agents were qualified on volume as well as on loss ratios.

QUALITY SUPERVISOR ACTIVE SCREW & FASTENER 1996 – 2007 Provided supervisory oversight and continuous support for the Quality Control department, including leading a team of 3 direct reports through daily, monthly, quarterly, and annual quality operations.

Created new templates for every part that arrived through the door, ensuring each part was inspected per ISO 9000 standards.

Reduced customer complaints by developing a new process for part inspection and training with a focus on quality.

Developed training manuals in Spanish and English and served as a go-to resource and point-of-contact to multiple departments during training and development efforts.

Introduced a new process to prioritize orders and rush complex orders, resulting in steady improvements to turnaround times, customer complaints, and quality.

EDUCATION & PROFESSIONAL DEVELOPMENT

LEWIS UNIVERSITY

Master of Business Administration (MBA) in Finance NORTHEASTERN ILLINOIS UNIVERSITY

Bachelor of Science (BS) in Accounting

MS Office Suite (Word, Excel, Outlook, PowerPoint) QuickBooks GP Dynamics Oracle Peach Tree

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