CURRICULUM VITAE

Rosalinda S. Antonio

Brgy. Aringin Moncada Tarlac 2308, Philippines

Mobile. No: +639*********

Email Address: adme91@r.postjobfree.com

Skype ID: rhose0611

CARREER OBJECTIVES:

To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.

EDUCATIONAL BACKGROUND

Tertiary: Bachelor of Science Hotel and Restaurant Management

University of Baguio (2001 - 2005)

Vocational: Baguio City School of Arts and Trades Technical Education and Skills

Development Authority (TESDA)

Food & Beverage Services NCII (April 7, 2014-June 6, 2014)

Baguio City

Training Barista Tesda International (2009)

Barista Moncada, Tarlac

Training Attended: Food & Beverage Services NCII (356 hours)

Baguio City School of Arts and Trades Technical Education and Skills

Development Authority (TESDA)

On-The-Job Training (OJT) (600 hours) Baguio Country Club Baguio City

Baguio Country Club

Baguio City

DEPARTMENTS: Food and Beverage Department

(Service/Waitress & Buffet Attendant)

Kitchen Department

(Pastry)

Housekeeping Department

(Housekeeping/Room Attendant)

WORK EXPERIENCE:

COMPANY: POSITION:

H Hotel Resort Beau Vallon Bay Waitress/Hostess

Mahe, Seychelles. September 2017- September 2019

Welcoming the guests

Ensured optimal guest experience by seating guest, taking orders, serving dishes, and removing dinnerware promptly and

with a positive attitude.

Managed orders and accompanying financial transactions using digital point of system.

Knowledgeably recommended menu items based on customer needs and preferences, including upselling complimentary dishes and drinks.

Negotiated resolved customer concerns.

Ensured maintenance food hygiene in accordance with standards and guidelines.

Berjaya Beau Vallon Bay Resort Waitress

and Casino January 8, 2016-untill September 2017

Mahe, Seychelles

Le Relax Hotel and Restaurant Waitress / Front Office Clerk

Anse Royale October 7, 2014-August 10, 2015

Mahe, Seychelle

Provided exceptional, friendly, and fast service

Skillfully anticipated and addressed guests’ service needs

Consistently adhered to quality expectations and standards

Appropriately suggested additional items to customers to increase restaurant sales.

Talented in quickly processing hotel reservations and check-in and check-out procedures.

Maintain an inventory of vacancies reservations and room assignments.

Register arriving guests and assign rooms

Fairways and Bluewater Housekeeping/Room Attendant

Resort Golf and Country Club December 28, 2011-December 30, 2013

Boracay New Coast Coast cleans and maintains areas of responsibility according to set standards and procedures

Replenish guest supplies.

Ensure guests requests are promptly and courteously met.

Report damage or malfunction in hotel room/areas to supervisor.

Maintain equipment in a proper state of cleanliness and repair.

Maintain a section room report as well as a daily productivity report.

Attend daily briefings with supervisor and takes on daily assigned tasks.

Reports lost and found articles to the housekeeping office immediately.

Handle guest complaints, reporting them to supervisor immediately.

Report room status in allocated section accurately.

Baguio Country Club Buffet Attendant (OJT/CASUAL)

Baguio City March 9, 2005-April 20, 2007

Providing a warm welcome for customers

Receive food & drink orders & serve customer requests to the standards required

Serving dishes to customers at tables

Learning the names of & building relationships with regular customers

Ensure timely delivery of all food & beverage items to customers

Understand menu content and keeping up to date with any menu changes

Making recommendations from the menu if requested

Answer guest queries in a polite and helpful manner

SKILLS: Time Management

Conflict Resolution

Customer Service

Positive Attitude

Cleanliness

Communication

PERSONAL DETAILS:

Civil Status: Single

Age: 36 years old

Birthday: June 11th 1984

Height: 149 cm

Weight: 108 lbs.

Nationality: Filipino

Religion: Catholic

Language: Ilocano, Tagalog, English

CHARACTER REFERENCE

Mr. Kristopher Dulla

Asst. FNB Manager

Berjaya Beau Vallon

Mobile No: +248-*******

Mr. Dilshad Ahmad

Food and Service Manager

Cocoon Resorts Maldives

Mobile No.: +960*******

Ms. Kiame Lavado

Shein Company

Mobile No.: +639*********

Or +639*********

Contact this candidate