Tarlac Brgy
Resume:
CURRICULUM VITAE
Rosalinda S. Antonio
Brgy. Aringin Moncada Tarlac 2308, Philippines
Mobile. No: +639*********
Email Address: *******************@*****.***
Skype ID: rhose0611
CARREER OBJECTIVES:
To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.
EDUCATIONAL BACKGROUND
Tertiary: Bachelor of Science Hotel and Restaurant Management
University of Baguio (2001 - 2005)
Vocational: Baguio City School of Arts and Trades Technical Education and Skills
Development Authority (TESDA)
Food & Beverage Services NCII (April 7, 2014-June 6, 2014)
Baguio City
Training Barista Tesda International (2009)
Barista Moncada, Tarlac
Training Attended: Food & Beverage Services NCII (356 hours)
Baguio City School of Arts and Trades Technical Education and Skills
Development Authority (TESDA)
On-The-Job Training (OJT) (600 hours) Baguio Country Club Baguio City
Baguio Country Club
Baguio City
DEPARTMENTS: Food and Beverage Department
(Service/Waitress & Buffet Attendant)
Kitchen Department
(Pastry)
Housekeeping Department
(Housekeeping/Room Attendant)
WORK EXPERIENCE:
COMPANY: POSITION:
H Hotel Resort Beau Vallon Bay Waitress/Hostess
Mahe, Seychelles. September 2017- September 2019
Welcoming the guests
Ensured optimal guest experience by seating guest, taking orders, serving dishes, and removing dinnerware promptly and
with a positive attitude.
Managed orders and accompanying financial transactions using digital point of system.
Knowledgeably recommended menu items based on customer needs and preferences, including upselling complimentary dishes and drinks.
Negotiated resolved customer concerns.
Ensured maintenance food hygiene in accordance with standards and guidelines.
Berjaya Beau Vallon Bay Resort Waitress
and Casino January 8, 2016-untill September 2017
Mahe, Seychelles
Le Relax Hotel and Restaurant Waitress / Front Office Clerk
Anse Royale October 7, 2014-August 10, 2015
Mahe, Seychelle
Provided exceptional, friendly, and fast service
Skillfully anticipated and addressed guests’ service needs
Consistently adhered to quality expectations and standards
Appropriately suggested additional items to customers to increase restaurant sales.
Talented in quickly processing hotel reservations and check-in and check-out procedures.
Maintain an inventory of vacancies reservations and room assignments.
Register arriving guests and assign rooms
Fairways and Bluewater Housekeeping/Room Attendant
Resort Golf and Country Club December 28, 2011-December 30, 2013
Boracay New Coast Coast cleans and maintains areas of responsibility according to set standards and procedures
Replenish guest supplies.
Ensure guests requests are promptly and courteously met.
Report damage or malfunction in hotel room/areas to supervisor.
Maintain equipment in a proper state of cleanliness and repair.
Maintain a section room report as well as a daily productivity report.
Attend daily briefings with supervisor and takes on daily assigned tasks.
Reports lost and found articles to the housekeeping office immediately.
Handle guest complaints, reporting them to supervisor immediately.
Report room status in allocated section accurately.
Baguio Country Club Buffet Attendant (OJT/CASUAL)
Baguio City March 9, 2005-April 20, 2007
Providing a warm welcome for customers
Receive food & drink orders & serve customer requests to the standards required
Serving dishes to customers at tables
Learning the names of & building relationships with regular customers
Ensure timely delivery of all food & beverage items to customers
Understand menu content and keeping up to date with any menu changes
Making recommendations from the menu if requested
Answer guest queries in a polite and helpful manner
SKILLS: Time Management
Conflict Resolution
Customer Service
Positive Attitude
Cleanliness
Communication
PERSONAL DETAILS:
Civil Status: Single
Age: 36 years old
Birthday: June 11th 1984
Height: 149 cm
Weight: 108 lbs.
Nationality: Filipino
Religion: Catholic
Language: Ilocano, Tagalog, English
CHARACTER REFERENCE
Mr. Kristopher Dulla
Asst. FNB Manager
Berjaya Beau Vallon
Mobile No: +248-*******
Mr. Dilshad Ahmad
Food and Service Manager
Cocoon Resorts Maldives
Mobile No.: +960*******
Ms. Kiame Lavado
Shein Company
Mobile No.: +639*********
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