Administrative Assistant Teacher

HIGHLIGHTS OF SKILLS

* **** ***** ********** ** administration and customer service

Strong organizational skills with great attention to detail

Able to count and perform basic math, with or without a calculator

Excellent interpersonal and communication skills (verbal and written) with the ability to effectively communicate in English, Hindi and Bengali

Superior analytical and problem-solving skill

Ability to make decisions effectively

Excellent phone and skills and strong office etiquette

Computer proficient with strong MS Office Suite( word, excel outlook, access and PowerPoint), internet, HTML and Database Management

Ability to think critically

Actively looking to learn continuously

Proficient typing speed of 50 + wpm

WORK EXPERIENCE

Data entry specialist (October 2020- March 2021)

Pinnacle Consulting

provide administrative support by monitoring data analysis and inputting information as requested by assigned supervisors

Enters and updates data from source documents into the computer database, files and forms.

Correct and verifies data where necessary.

Prepares, compiles, and sorts documents for data entry.

Monitors project plans to ensure project deadlines are met.

Prepares necessary materials for participation in agency meetings.

Maintains logbooks or records of activities and tasks.

Performs other duties deemed by the Supervisor

Substitute Teacher (August 2016-April 2020)

Lexington School District One

Implement lesson plans and instructions as directed by the absent teacher

Follow classroom and school procedures as directed by the school

Communicate with the class and other staff to ensure expectations are met

Keep records on attendance, accidents and incidents

Ensure the safety of students

Loan Document Specialist (Seasonal)

June 2014 – August 2014; December 2014 – February 2015

Wells Fargo, SD

Checking, sorting, compiling and tracking data relevant to loan applications

Processing loan applications in compliance with bank policies

Contact customers to collect data, verify documents and ensure completion of applications

interpreted policies while analyzing applicant, property and documentation

Review all data in loan file for accuracy; verify and correct errors

Ensure confidentiality of client records

Act as a liaison between clients, loan officers

Answer phones on the queue as well as personal line to assist customers

Credit Analyst

May 2010 - November 2012

Citi Bank, SD

Developed customer relationships by obtaining general information on the business as well as financial and banking information

Analyzed loan data on new, renewal and existing loans, including data provided by credit bureaus other banks and bank files.

Researched, analyzed and interpreted statistical data and validated compliance with loan terms.

was responsible for working on various projects to improve risk management

Investigations include the gathering of data from various sources & systems and interpreting the data

Communicated with Bankers regarding changes or events requiring action

Identified potential problems, operational gaps, and recommended process to improve, eliminate or control those issues.

Administrative Assistant (contract)

April- July 2008

TELEGO, Kitchener ON Canada

Received inbound calls, screening them and routing all calls appropriately

Prepared, verified and completed documentation and reports on time

Edited, formatted and revised existing documents

Communicated with internal and external customers

Maintained all product information

Assisted in filing, pulling orders, faxing order acknowledgements and printing

Created spreadsheets and entered data as required

Effectively managed multiple tasks

Provided administrative support to other Telego staff

Data entry Specialist

2002-2003

Moore Library-Rider University, NJ

Maintained email correspondences on behalf of the head of the data entry division

Catalogued and indexed all of available electronic resources in the library’s website

Edited existing data in the library website

Proofread new data entering the library database

Updated the library electronic catalogue

Montessori Teacher (English Medium School)

1998-2000

Rainbow Montessori, India

Developed lesson plans and worked with students of various abilities assigned to the classroom

Participated in meetings, training to fully meet each child’s needs

Worked to develop close and effective relationships with parents

EDUCATION /TRAINING

Office Administration – Mohawk College, Hamilton, Ontario, (2006 –2007)

Human Service Administration – Rider University, NJ (2001-2003)

Credits Completed as part of the Human Service Administration:

oAdministering Health systems

oInformation systems and Data Analysis

oGroup Process in Supervision

oConcepts of Administration

B.A. in History, Loreto Convent College, (English medium), Calcutta University, India (1995-1998)

M.A. in History, University of Calcutta, (English medium)

Awards and Honors

Listed in Deans List of Honor (2006-2007) for superior academic performance in the Office Administration Program.

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