Post Job Free

Resume

Sign in

Sr Program Manager

Location:
Nesconset, NY
Posted:
May 14, 2021

Contact this candidate

Resume:

SUMMARY: Results driven IT Executive with expertise envisioning and leading technology based, multi-million dollar revenue and growth initiatives grounded solidly on business and economic value. Management career with demonstrated ability to build peak-performing teams; achieve cross-functional business objectives in delivering projects on time. Valued member of senior executive teams, contributing a seasoned, broad based perspective to create pragmatic IT strategies and implementation plans designed for maximum returns at the lowest possible cost. Lead the delivery of multiple projects and accountable to executive management and the Project Sponsors for their outcome (Scope, Time, Cost, Customer Satisfaction, Risk & Quality). Set the direction of project work streams with regard to process, deliverables and timelines. Integrated multiple functional areas of technology and the business in the planning, execution, control and implementation of the project portfolio and managing critical dependencies.

SKILLS: IT Strategy & Execution, Enterprise IT Systems Organizational Design & Restructuring,IT Pipeline Management Mergers & Acquisitions, New Product & Technology Launch, Time & Resource Organization, IT Governance & Best Practice, Business Process Reengineering –BPR, Standards/Policies Process Improvement, Vendor & Contract Negotiation, Program & Project Management,Information Architecture, Procurement Management,Business Strategy, BCP, DR, Operations Management, Process Methodologies – PMI, ITIL Risk & Change Management,Matrix Management, Application Development – SDLC, MS Project, Excel, PowerPoint, Visio IT Compliance, IT Security, PCI, Workstream Management,Identity Management, Server & SAN Virtualization, SAN Deployment/Expansion People Soft, SAP, SAS, Remedy, Clarity, Citrix, Share Point, PPM,Asset Management,SOW, RFP, RFI, Proposals, Resource Management, Management of large teams 90+, PMI Standards/Methodology, Office 365, ServiceNow, AWS, Azure

EXPERIENCE:

ECOMMERCE CONSORTIUM, INC – NEW YORK, NY (Feb.02 - Present)

Principal

·Business strategy and leadership.

·Operational leadership.

·Product and portfolio management, and digital transformation leadership.

·Recommend and plan information technology to support and meet company objectives based on research and evaluation.

·Develop project plans, scope documents, manpower estimates, budgets and in-depth cost/benefit analysis for major projects in a form suitable for presentation and approval.

·Develop and manage the implementation of all IT strategic development projects within the organization.

·Manage the development and integration of internal and externally purchased business application software and hardware.

·Develop and adhere to coding and implementation standards within application development.

·Manage IT application development projects to budget and schedule.

·Manage the application development teams to continually meet the requirements of the planned projects that support the businesses within the organization.

·Assess and provide input in the process of system integration and due diligence activities to ensure that all proposed initiatives are in line with the stated business objectives.

·Direct implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability.

·Evaluate and implement IT procedures and equipment for maximum efficiency and cost containment.

·Ensure users/customers are provided professional, courteous, and timely support and service.

·Structure, lead, train, and develop IT staff for maximum effectiveness.

·Develop and maintain company disaster recovery plan.

·Responsible for all internal and customer related cyber audits.

·Maintain all IT forms, policies and procedures to align with compliance.

CONSULTING PROJECTS: (For eCommerce Consortium, Inc.)

FEDERAL CLIENT – NEW YORK, NY (July.20 – Present)

Senior Program Manager

Manage daily operations, program budget, ongoing and new technology projects, Creation of Statements of Work and Work Orders, Microsoft Project methodology, Change Management, Governance, Process and Procedure documentation, Process Improvement, weekly reporting to Management.

MUFG – JERSEY CITY, NJ (June.17 – July.20)

Enterprise Program Management Office Consultant

ITS Planning and Project Delivery – Integrated Services for the Americas

Oversight for Bank Infrastructure Projects:

·Governance of program (Issue/Risk and change management)

·Lead cross-functional solution delivery teams (Agile and Waterfall)

·Budget Management, WBS, Project artifacts

·Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones, Delivery of Weekly and Monthly reporting presentations

·PMI methodologies followed

·Program included (Waterfall Methodology) Payment Broker Upgrade, Implementation of: Mainframe, O365, Service Now: Enterprise (Agile Methodology) Deployment (Service Desk/Password reset, Event Mgt, Data Center Ops, Infrastructure Provisioning, CI/CD Delivery Pipeline, Security Operations, Employee Journey), AWS Platform implementation, Azure Active Directory implementation

FEDERAL CLIENT – NEW YORK, NY (Aug.16 – June.17)

Program Manager- Datacenter Relocation and Migration

Managed a very aggressive timeline to relocate and migrate the company’s datacenter into two redundant larger strategic datacenters to facilitate a disaster recovery environment

Inclusive of Cloud application servers, network and storage equipment

·Governance of program (Issue/Risk and change management)

·Lead cross-functional solution delivery teams

·Automation of workflow processes

·Conduct feasibility studies and evaluations

·Negotiate agreements with and manage external vendors and consultants

·Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

·Delivery of Weekly and Monthly reporting presentations

GUARDIAN LIFE -BETHLEHAM, PA (May.16 –Aug.16)

Technical Data Center Manager

·3 month consulting M&A assignment to implement 112 Physical/Virtual Windows/Linux Servers, 24 ESX hosts, XtremIO and NAS storage, O365

ESTEE LAUDER – NEW YORK, NY (Jan.16 – Mar.16)

Global Program Manager

·3 month consulting assignment to align Program issue/risk registers and reporting

·Implemented Share Point site

McGRAW HILL– NEW YORK, NY (Feb.13 – May.15)

PMO Program/Project Manager

Global Tech Refresh:

Managed Global and Local Storage Migrations:

·NAS and SAN Migrations

·Governance of program (Issue/Risk and change management)

·Lead cross-functional solution delivery teams

·Procurement of EMC ESX hardware and NAS storage

·Negotiate agreements with and manage external vendors and consultants

·Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

XO Datacenter Relocation:

Managed a very aggressive timeline to relocate the SP CAP IQ XO datacenter to a strategic datacenter

Inclusive of application servers, network and storage equipment (1200 assets)

·Governance of program Issue/Risk and change management)

·Lead cross-functional solution delivery teams

·Automation of workflow processes

·Conduct feasibility studies and evaluations

·Negotiate agreements with and manage external vendors and consultants

·Review deliverable items, obtain appropriate business approvals, and provide final sign-off for milestones

Disaster Recovery Datacenter Relocation:

Managed a very aggressive timeline to restore the companies DR environment that was devastated by Hurricane Sandy:

·Relocated the companies DR Datacenter (600 assets)

·Maintained Master Project Plans and Issue/Risk and change management, champion governance for PMO

·Vendor management

·Matrix resource management

·Timeline management and Asset management

·Application migration

CITI–JERSEY CITY & WARREN, NJ (Nov.11 – Jul.12)

Senior Program/Project Manager

·Responsible for Datacenter closure and relocation of the Commercial Cards environment to a new datacenter.

·Maintained Master Project Plans and Issue/Risk and change management, Governance, managed SharePoint site

·Executive reporting to the PMO

·PMI methodologies followed

THOMSON REUTERS – NEW YORK, NY (Jun.11 – Nov.11)

Global Service Delivery Manager

·Served as the liaison between the business units and all the technical teams

·Managed a Portfolio of 15 projects holding values between 6M and 25M

·Responsible for Pipeline Management and Roadmaps

·Maintained Master project plans that are updated by the technical team leads, managed SharePoint Site

·Reported to the Governance Committee.

·Tailored the use and level of specific project management techniques to each assignment as appropriate (Requirements Management, Risk Management, Change Management and Governance). Clear and effective communication of items requiring escalation and expedited resolution

DEPOSITORY TRUST AND CLEARING – NEW YORK, NY (Dec.10 – Jun.11)

Program/Project Manager - PMO

Was responsible for efforts within the Infrastructure area of the company:

·Pipeline Managed for the CISO.

·Managed a portfolio of seven infrastructure projects, which included SAN components.

·Prepared weekly and monthly reports for senior management and IT governance, managed SharePoint Site

·Addressed IT audit items

THOMSON REUTERS – NEW YORK, NY (Jun.09 – Dec.10)

Program/Project Manager – Technical Operations Programme Management Group

·Responsible for efforts within the Investment and Advisory pillars that included procurement of new, swing hardware, SAN and Virtual environments, weekly reporting, scope of work creation, project plans utilizing Microsoft Project methodology, Clarity and Share Point.

·Managed business expectations as liaison to all technology departments on Data Center closures, new product releases, BAU projects, product environment expansions, product enhancements, SAN deployments, Virtual Server deployments and migrations, Business Continuity Planning. Managed SharePoint Site

AIG – NEW YORK, NY (Jan.08 – Dec.08)

Sr. Project Manager – PMO

Project Management office with responsibilities for the Investments department’s technology project efforts

Champion change management, weekly status reporting, creation of Statements of Work, Process Improvement, Process and Procedure documentation.

Projects:

·Data Center Migrated to consolidate NY & NJ offices to other locations NC and DFW

·AD migrated for all the international locations

·Enterprise wide Safe Boot effort.

·Business Continuity Planned

PORT AUTHORITY – NEW YORK, NY (Apr.05 – Jan.08)

IBM Project Manager – PMO

·Managed daily operations, custom replacement processes, hardware order authorization, manage the following efforts: service requests, IMAC call ticket placement, Customer service ticket escalation, VIP service management, MVS service management, Billable maintenance call management, maintenance entitlement issues, Daily ESC tickets review

·Reporting: Weekly service tickets, weekly status reported, monthly stats reported, procurement tracked, PR tracked

UNISYS Project Manager – PMO

·Managed daily operations, program budget, ongoing and new technology projects, Creation of Statements of Work and Work Orders, Microsoft Project methodology, Change Management, Governance, Process and Procedure documentation, Process Improvement, weekly reporting to the Port Authority Management comity.

·Responsible for the World Trade Center Security System, Database Systems and Distributed Systems of the Port Authority that reside at JFK, LGA, and EWR Airports, Bus Terminal and New York City home office, Bridges & Tunnels and Path trains.

Projects:

·Identity Management implementation including External identity integration using Novell Identity Manager

·Active Directory implemented including role management that integrated with Novell Identity Manager

·Infrastructure upgraded to facilitate the Identity management implementation

·Domain consolidated to ensure authentication, authorization, and identity management.

·VMware implemented

·Business Continuity Planned

MORGAN STANLEY – NEW YORK, NY (Oct.04 – Apr.05)

Project Manager - PMO

·Managed the Wan Redesign Project that consisted of 24 Data centers and 500 Branch offices. The scope of the project was to move the company from a Token Ring environment to an Ethernet backbone

FULL TIME EMPLOYMENT:

BAYSIDE CONTROLS – PORT WASHINGTON, NY (Feb.01 – Feb.02) Information Technology Manger

Mi8 CORPORATION- New York, NY (Nov.99 – Feb.01) Director of Information Technology

PRUDENTIAL SECURITIES, - NEW YORK, NY (Apr.97 – Nov.99) AVP of Information Technology

METLIFE – NEW YORK, NY - (Sept.95 – Apr.97) Senior Systems Engineer

BETA BUSINESS PRODUCTS, NEW YORK, NY (Jan.90 – Sept.95) MIS Manager for Hoffman La Roche

THE ENERGY SAVINGS STORE, BROOKLYN, NY (Jun.85 – Jan.90) Computer Assistant

EDUCATION:

Brooklyn College - Bachelor of Science in Information Technology (1985)

Grumman Data Systems Institute - Diploma: Computer Programming (1991)

CERTIFICATIONS:

Scrum Master Certification - #823000 (2021)

Scrum Fundamentals Certification #827935 (2021)

Six Sigma Certification # 827049 (2021)

Quality Systems International - Certificate in ISO Standards, (2001)

PIC - Certificate in ISO Implementation (2001)

Rummler & Brache - Certificate in Business Re-Engineering (2001)

Prudential Securities Education Center - Certificates in Programming HTML, Dynamic HTML, and JavaScript (1999)

Lotus Notes Development Corporation - Certificate in Lotus Notes Administration (1995) (CLP)



Contact this candidate