DENNIS COOTE

#** - *** ******, ***** ****

Tel: 501-***-**** / Cell: 501-***-****

E-mail: adme59@r.postjobfree.com

Objective

To work and grow in a professional environment where my knowledge, experience, and creativity can be put to the best use.

Education

All Saints Anglican Primary School June 2011

Primary education certificate

Ladyville Technical High School June 2011-2016

High School Diploma in Business Course

University of Belize August 2019- December 2019

Business Science

Experience

Voyce (Infotel) International August 2016-July 2017

Located on New Town Barracks

Loan Processor/Customer Service Representative

-Gather information for the loan application

-Evaluating credit histories for applications

-Collecting data from clients such as their assets, salaries, debts, and employment

Status to fill in information for the loan application.

-Meeting deadlines

Heritage bank and Trust Ltd.

#43 Barrack Road September 2016 - July 2017

Customer Service Representative

-Maintaining a positive, empathetic, and professional attitude toward customers.

-Responding promptly to customer inquiries.

-Acknowledging and resolving customer complaints.

-Ensure customer satisfaction and provide professional customer support.

Belize City Council

Traffic Warden August 2017- October 2019

-Manage traffic at places where traffic surveys are taking place.

-Remove or arrange for the removal of vehicles that are causing an obstruction on the road, such as abandoned or broken-down vehicles.

-Authorize specific exceptions and relaxations of motorway regulations.

Transparent BPO November 2019 – October 2020

Sales Agent

Duties/Responsibilities

-Maintaining contact with clients with a view to securing further sales/orders

-Identifying potential new clients

-Providing after-sales support

-Reach out to customer leads through cold calling

-Achieve agreed upon sales targets and outcomes within schedule

-Continuously improve through feedback

Achievements

Programme for Belize – Certificate for a successful Internship 2016

Voyce (Infotel) International – Customer Service Certificate

Voyce (Infotel) International – Sales Mentality Certificate

Skills

Good familiarity with word processing, spreadsheet, and database applications

Excellent oral and written communication skills

Confident and charismatic approach to people

References

Tanisia Leslie Cynthia Yates

Marketing Officer Sales

St John’s Credit Union Ltd Brothers Habet & Habet Ltd.

Tel: 501-***-****

Contact this candidate