Resource Manager Underwriting

KIM WALL

Glen, Mississippi ***** C: 770-***-**** ********@*****.***

SUMMARY: Human Resource Manager who promotes team-oriented and open-door policies resulting in an engaged staff. Offering years of experience and knowledge in management, training, operational procedures and the development and implementation of policies.

SKILLS/STRENGTHS:

*Team player with strong problem-solving skills *Leadership skills and experience *Strong commitment to sound business practices, excellence and integrity *Managed records 55000in a highly regulated industry *Worked with federal and state laws and regulations *Excellent communication and organizational skills *Proven ability to manage multiple tasks and responsibilities

EXPERIENCE:

ASHLEY FURNITURE INDUSTRIES 08/2019 – 12/2020

Senior HR Generalist

*Administered policies and procedures in a large manufacturing setting

*Worked with employees to resolve issues

*Assisted in the implementation of YSS Self Service program for employees Completed trouble shooting for employees to help them work through a somewhat cumbersome implementation

*Coached supervisors on correct coaching and documentation

*Established a intern program whereby 18 year old high school students were able to come on board as an Ashley Intern learning the Furniture manufacturing business with the intention of becomimg a full time employee upon graduation

*Assisted with job and career fairs recruiting employees

LOWE’S 08/2012 - 07/2019

Human Resource Manager

*Successfully partnered with business leaders to achieve company objectives related to employee engagement. Instrumental in moving the Employee Opinion Score resulting in recognition as a Gold Star Store.

*Coached employees to navigate the maze of career advancement resulting in promotions and increased engagement.

*Consistently manage recruiting and applicant pools to ensure adequate number of applicants. Branded myself in the community to ensure applicants have a contact within the organization. Participated in local Career Fairs and workshops.

*Knowledgeable in HR Policies and Procedures and Labor Law. Administered policies and procedures as required. Coached and trained Senior associates in correct disciplinary actions resulting in solid and fair decisions.

*Consistently maintained and grew local hiring relationships.

*Worked with Senior Employees on “leading people” and on “leading change” to ensure that we were positioning ourselves to be successful in the “New Lowe’s”.

*Understands the working parts of the business which allows proactive identification of problem aspects of the business and employees . This results in recognizing potential problems and addressing them before they become an issue.

*Encourage local recognition of employees for a job well done.

*Served as Generalist administering all duties inclusive of payroll, recruiting, hiring, benefits, compensation, etc.

Director of Business Development

AMERICA HOME KEY, INC. - 08/2009 – 12/2011

*Responsible for identifying and recruiting top loan officers and mortgage banking branches to join the company.

*Daily responsibility for managing and problem-solving for employees directly reporting to me. Taught time management and worked with loan officers in structuring mortgages to gain underwriting approval.

*Managed branches and division to P&L guidelines ensuring profitability in company branches.

*Worked to ensure that state lending laws were adhered to within the branches.

* Facilitator in finding product and programs to keep sales team competitive in the market.

*Worked to successfully brand America Home Key, Inc. in the Atlanta mortgage market.

Director of Wholesale Lending

PINESTATE MORTGAGE - 01/2009 - 07/2009

*Established a wholesale lending department. Closed and Funded $17M the second month we were doing business with continued monthly growth.

*Worked with designing policies and procedures for mortgage broker approval, delivery of loans and overall department procedures.

* Created organizational flow charts and made sure that they were followed.

*Set up relationships with Mortgage Brokers to send mortgage applications to us for underwriting, closing and funding.

*Reviewed Federal and State laws to confirm and validate company compliance.

Regional Wholesale Manager

SUNTRUST MORTGAGE WHOLESALE - 08/2007 – 12/2009

*Worked managing a multi-million dollar wholesale lending department inclusive of setting up relationships, onboarding and processing of loan files and closing. This Department served both Georgia and Alabama.

*Duties consisted of recruiting, hiring, daily evaluation of procedures, completing reviews to ensure that federal and state regulations were being followed.

* Responsible for solicitation of new business for the branch.

Regional Branch Manager/Mid-Atlantic Region

FIRST MAGNUS FINANCIAL - 01/2004 – 08/2007

*Producing manager for Georgia market.

*Responsible for underwriting, closing and shipping for the Mid- Atlantic Region. Took over existing office and tripled production within 6 months.

*Increased employee engagement within the branch.

* Named Manager of the year for 2007

*Successfully motivated a team that produced $650M in loan production.

EDUCATION:

UNIVERSITY OF NORTH ALABAMA

Bachelor of Science - English/Business

Coursework in Business Administration, Marketing, Accounting, Business Development and Organization

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