sally m. watts

602-***-**** admdst@r.postjobfree.com

SUMMARY

People focused, Service oriented, Mission dedicated

Get projects completed, on time, with Excellence!

QUALIFICATIONS

Experienced working with diverse populations - cultures, ages, income levels, disabilities

Excel at relationship building within community and with clients

Experienced working with various government agencies

High proficiency and efficient in reassessing rapidly changing priorities

Administration/Clerical – Extensive multi-tasking experience, detail focused, organized

Proven ability to successfully handle difficult situations

Excellent verbal and written communication skills

Facilitator and organizer of special events and fund raising

EXPERIENCE

AARP Foundation Senior Community Service Employment Program

Case load, 50 to 60 participants

EMPLOYMENT SPECIALIST Phoenix Corporate Office 11/2018 - Present

Facilitate enrollee training and development process to achieve employment goal objectives

Administer ETS intake process. Determine income verification and DV-required documentation eligibility

Create VCN account, perform VCN interest assessments, and complete orientation

Evaluate skills level, VCN assessment results, previous experience, and job interests

Develop Individual Employment Plan (IEP) for participants based on VCN results, experience, job interests

Identify quality training opportunities and connect participant with resource training options

Determine Host Agency assignment and facilitate placement

Develop Training Assignment Descriptions (TADs) with participants and Host Agencies supervisors

Support and motivate participants toward goal objectives. Problem-solve career objectives

Assist with job search techniques, i.e., resumes, job sources, interview skills, and job applications

Compliance regulation of program protocols: ensure participant accountability for completion of training, job search logs, conduct, program compliance, etc.

Develop excellent relationships and collaborate with Host Agency supervisors to ensure quality training

Administer 6 -month IEP and Annual Recertifications

Review participants goals, barriers to employment and mutually problem-solve to find solutions

Research sources for additional training. Provide job leads, information on seminars and job fairs

Investigate and achieve positive resolution and correction management of escalated issues

ETS documentation of reviews and contact information activities

sally m. watts - Pg. 2

602-***-**** admdst@r.postjobfree.com

SCSEP SAFETY INSPECTOR

Responsibility for full safety Inspections at Host Agencies to identify hazards and assess safety concerns. Prepared detailed document report of findings

HOST AGENCY RECRUITMENT

Conducted, promoted outreach and recruitment of non-profit agencies to join SCSEP program as new Host Agencies

Met with potential agency Directors to discuss how program functions and the benefits for Host Agencies

SCSEP ACHIEVEMENTS

Nominated and Appointed by Easter Seals to 2019 SCSEP National Leadership Participant Advisory Counsel for Phoenix division. Attended national D.C. conference. Met with Senators/legislators

Served as Advisor for Participant Advisory Council

Advisor for JOB Club –mentored members, organized, facilitated training and development events

Valley Storage Phoenix, AZ 10/2013 - 04/2014

MANAGER

Responsibility for accounts receivable and payable

Customer service – Office management. Showed location and availability of units, provided

assistance and support

Accountable for document completion of legally binding rental leasing contracts. Discussed terms, answered questions, and assisted customers in completing documents

Collections to increase revenue of business operational income over $50,000.00 per month

Children’s Wunderland Inc. Phoenix, AZ 04/2007 - 07/2015

PROGRAM DIRECTOR - OWNER

Collaborative relationships with multiple agencies to implement procedures for operational

improvement of Early Childcare Education Center

Supervision of Health Specialist and Training Specialist

Accountable for payroll process and quarterly reports. Oversight of monthly expense reports

Complied with regulatory audits review. Maintained legal compliance documentation and

immunization records

Passed inspections from Az Dept of Health Services Child Care Licensure, Maricopa Co. Health Dept Environmental Services, Phoenix Fire Department, and Maricopa Co Health Department Immunizations

Annual application for the Child Care Food Program through Department of Education

Management of kitchen, equipment maintenance regulatory food handling procedure compliance

Developed a 5 -week cycle menu with low fat & sugar healthy meals and snacks

Completed monthly reports and maintained records for AZ DES Childcare Program

Worked with a coach from Quality First, First Things First Program

sally m. watts - Pg. 3

602-***-**** admdst@r.postjobfree.com

ACHIEVEMENTS

Implemented new teaching techniques and procedures to optimize student learning process

Raised Quality First Star rating to

Accredited Food Manager Certification

EDUCATION

Paradise Valley Community College 2013-2014

Rio Salado Community College 2010-2011

COMPUTER SKILLS

Microsoft Suite: High Proficiency Word, Outlook, Excel spreadsheets

Programs: ETS, Apache, QuickBooks

Data Entry: 50 wpm

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