+91-844*******

admds3@r.postjobfree.com

E-** Patel Nagar 2nd

Double Storey Ghaziabad,

Uttar Pradesh

https://www.linkedin.com/in/pushkal-

vashistha-14aaa165/

CARRER OBJECTIVE

Intend to work and build a

career with corporate of

tech environment with

committed and dedicated

peoples which will help me

to explore myself, realize

my potential and use my

training experience for

growth.

KEY SKILLS

Manual Testing.

Requirement Gathering.

Functional & Regression

Testing.

Basic Automation.

Test Reporting.

Test Preparation &

Review.

Test Execution.

Test Cases.

Black Box Testing.

Interpersonal Skills

Certified Fonteva

Platform.

Zendesk

Salesforce CRM.

TECHNICAL SKILLS

TRAINING

PROFESSIONAL EXPERIENCE

Device Associate I Aug '20 - Present

Amazon Chennai, India

Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e- commerce, cloud computing, digital streaming, and artificial intelligence. Project (AWS MERLIN) Technologies: Annotation (Machine Learning)

Description :

Responsibilities :

Senior IT Executive Oct '19 - May '20

Hytech Professionals India Pvt. Ltd. Noida, India

Project Name : NAfME (Fonteva)

Technologies: Salesforce Lightning and Classic, Zendesk and Dynamic CRM. Description :

Senior Practioner Jul '17 - Sep '17

Concentrix Daksh India Pvt. Ltd. Noida, India

Project Name : Relaince Jio.

Description :

Customer Support Associate Jul '17 - Sep '17

Tech Mahindra Noida, India

Project Name : Paytm

Description :

PUSHKAL VASHISTHA

Digital Associate

Automation Tool:

Selenium Basics.

Integration: GitHub

Test Management

Tool: JIRA

Database : MySQL

Languages: Core Java.

Documentation Tools:

MS Office.

CRM Platform :

Salesforce CRM.

Working as a Annotator in which we used to make the synthetic questions format look alike the machine format so that machine can get the things done and more out of the requirement to be fulfilled .

Working as Annotator.

Complete understanding of tool working on the production. Learning Amazon Wiki, Validating the queues which we work upon. Provided Membership support over calls.

Support customers related to membership of NAfME account over Zendesk, Salesforce. Meetings with clients on various social media applications such as Skype and GoToMeeting. Worked on changes and membership requests.

Check processing regarding payment of the memberships. Provided issue support over calls.

Support customers related to issues regarding their SIM or mobile devices of Jio. Providing details to categorized L3 team and SPOC's. Worked on changes and membership requests.

Provided support for customers related to their marketplace orders . Support customers on tool like Zendesk, Salesforce and seller panel Paytm. TRAINING EDUCATION

IMS University Courses Campus (CCSU) May '19

Bachelors of Computer Applications Ghaziabad, U.P. India Graduated from IMSUC affiliated to CCS University with 63.25% overall. Dehradun Public School Jun '14

Class XII Ghaziabad, U.P. India

Did my 12th standard from DDPS Ghaziabad having Science (PCM) stream with 57.2% St. Joseph's Academy May '11

Class X Ghaziabad, U.P. India

Did my 10th standard from St. Joseph's Academy with 53% I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief .

(PUSHKAL VASHISTHA)

Completed Manual

Testing Training from

Qspiders Noida.

Completed Core Java

Training From Qspiders

Noida.

Completed SQL

database Training from

Qspiders Noida.

Skills learned : SDLC,

Models, Design, Smoke

Testing, Test Cases,

Integration Testing,

Acceptance Testing,

System Testing Defect

Life Cycle, Patch and

Hot Fix, Defect Report,

Defect Tracking, Defect

Life Cycle

Contact this candidate