PAUL HAKALA

(Open to Travel/Relocation)

Brookline, NH 03033

E-mail:admdns@r.postjobfree.com

Cell: 603-***-****

SUMMARY:

Highly proficient in providing technically complex level support to Pre-Sales Call Centers as a Sr. Solution Architect/Sales Engineer, for Fortune 500 High Tech companies. Extensive experience working in highly technical, complex and fast paced environments influencing and acquiring strategic sales opportunities through face to face presentations as well as working through sales teams and with partners. Provide customers, from a multitude of industries and retail disciplines, with technical solutions that optimize value for both the customer and the company. Completed CompTIA Security+ course, Certified Information System Security {Professional (CISSP)- January 2018 and ITIL Foundation 2011 Edition (February 2018)

COMPETENCIES:

ZFS and Pillar Storage SPARC (T) and (M) Series Oracle X86 (Rack/Blades) Product Development Oracle Engineered Systems HP Integrity Systems Networks Sales/Technical Instructor HP-UX, SOLARIS, OEL VMWARE Certified Performance Benchmarking High Availability Clusters OVM Application Benchmarking Project Leadership

Cloud Infrastructure Performance Analysis Oracle and SQL databases EXPERIENCE:

Community Surgical Supply July 2018– June 2019

Decided to utilize my CDL driver’s license and my years of experience as a volunteer fire fighter to service our veterans by providing in home Oxygen setups and deliveries. This opportunity required the following;

• CDL (Commercial Driver’s License) and HazMat endorsements

• Knowledge of the use of Oxygen and the safety and handling practices

• The ability to provide oxygen setups as well as service and troubleshooting abilities

• Excellent people skills need to be attentive, passionate and able build confidence with all the patients. Airgas- Salem NH July 2019- October 2019

Delivered various types of gases to commercials customers. This opportunity required the following;

• CDL Class B license with tanker and Hazmat endorsements

• The ability to provide excellent customer service

• Proficient Math Skills

Oracle – Burlington, MA September 2011- August 2017 Senior Sales Consultant/Engineer - (Engineer Systems- Oracle Database Appliance) Technical resources for Sales. Responsible for providing technical direction on all Oracle hardware products, specializing in the Oracle Database Appliance. Duties include face to face interaction with the customer and inside sales teams to assist in overcoming customer barriers to complex buying decisions to accelerate sales. This is accomplished by;

• Assessing customer’s needs and pain points, and recommending product solutions

• Delivering Technical product presentations, demonstrations and roadmaps

• Providing Proof of Concept Analysis

• Product differentiation between competitor’s hardware, management software and operating system

• On-Site customer hardware and software installations

• Web-Ex virtual presentations

• Completed Oracle Database 12C Administration Workshop

• Completed Cloud training for Sales engineers

HEWLETT PACKARD – Marlborough, MA 2004 - 2011

Solution Architect – (Itanium/Integrity Systems)

Technical Consultant supporting the New England Sales Team. Became well versed in the competition’s products which allowed for informative, confident and meaningful face to face interaction with the customer and field sales team when defining their IT needs and leveraging HP hardware and software solutions. Primary focus included Integrity Servers, HP- UX, HP Software Management suite, Converged Infrastructure and Cloud messaging. Enterprise Account Manager

Chosen to participate in a newly established Sales Model for 2009 in the Enterprise segment. Work jointly with Field Account managers to help clients obtain their business needs while exceeding HP solutions sales goals. Focus for this newly launched Sales Model included Servers, Storage, Services and Software. Responsible for selling HP servers, storage and software to IT departments in partnership with resellers in New York City achieving 114% of quota for the year.

Performance included:

• Building extensive relationships and engagements with the HP Channel Partners.

• Proficient knowledge in Business-Critical Servers, Industry Standard Servers, Storage and Software

• Participated on the A-Team for face-to-face customer engagement (roadmaps, initiatives, customer satisfaction and relationship building).

• Recognized for having strong familiarization and utilization of HP resources (Business Critical Servers, Industry Standard Servers, Storage, Services, Software, Partner Organization, Presales) with an ability to communicate on the customer level to show the value of the product suite being offered.

• Vast knowledge of HP pricing process.

• VMWARE Certified Represented

HEWLETT PACKARD/COMPAQ/DIGITAL, MA and NH 2000 – 2004 Lead Solution Architect/Sales Engineer

Responsible for pre-sales technical systems and engineering sales support for Intel Based (Proliant) server products.

• Developed and delivered competitive sales and technical information to support corporate telesales, sales and partners that contributed to the closing of over 45 million in sales within pre-sales call center.

• Developed and provided direct technical sales support and training to inside tele-sales organizations participating in conference calls with sales account representatives and customers to assist in closing sales.

• Created accurate technical product and competitive sales information used during face to face customer sales presentations. Responded to requests from field account representatives and resellers to provide training, configuration support and competitive sales information to the product lines.

• Using my technical background, consulted with Product Management and Engineering and developed strong working relationships with the corporate technical resources. These relationships were instrumental in gaining me recognition as the “go to” person for to identify, develop and deliver training for new product launches;

• Collaboration with interdisciplinary teams enabled proactive and effective pre-sales support team preparation for product release. Sensitive product information was easily available through effective communication with engineering groups.

• Provided the final level of technical sales support for 80 pre-sales call center support engineers on Intel-based Server products. Assisted sales force to exceed their quarterly sales forecasts.

• Recognized in 2001 and 2002 with special achievements awards for providing product information and tools to sales representatives allowing quarterly goals to be exceeded. Engineering Supervisor, System Performance Group

Created and supervised the Distributed Computing Technology Team consisting of five engineers. Responsible for fiscal planning including budgets and salary planning. Personnel responsibility included interviewing, hiring, supervision, performance evaluation and providing technical leadership to the team. Overall responsibility for all team deliverables and metrics.

System Software Engineer /Project Leader, System Performance Group Project Lead for the measurement and performance analysis of Alpha-Server products. Utilized the industry standard benchmark Transaction Processing Council (TPC). Project activities included system configuration, Oracle database layout, creation, build, tuning and analysis.

Benchmarked using technical knowledge of UNIX, Oracle DB and storage technology which positioned the product as a leader in the enterprise server environment.

EDUCATION

BS, Computer Systems, Daniel Webster College, Nashua, NH (1995)

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