Sneha Harish Kumar Dayaramani

Mobile: +919********* E-Mail: admdm5@r.postjobfree.com

A dedicated and tech-savvy individual searching for a challenging role at a progressive organisation that offers immense growth opportunities and to implement my advanced knowledge and skills to contribute to the success of the organisation. SCHOLASTICS:

BSC (IT) from Sadabai Raisoni Women’s College.

Pursuing PGDM (IT) from MIT College (Pune).

PERSONAL DETAILS:

• Date of birth-16 September 1997

• Fathers name – Harish Kumar dayaramani

• Marital status – Single

Work Experience:

December’18 – till present

IT Analyst, HCL Technologies Nagpur, India

Projects worked on:

Alstom

Barclays bank

Initially worked as a Service desk analyst, now working in FSO Barclays.

Provided hardware / software / network problem diagnosis / resolution via telephone/email for clients

Published Knowledge Base Articles for different kind of IT issues.

Fixed bugs from existing websites and implemented enhancement, which significantly improved web functionality and speed.

Troubleshoot client software and basic network connectivity problems. Technical Skills:

Web programming:

HTML5, CSS3, JAVASCRIPT

Other relevant skills:

Service Now

Office365

SCCM

HTML5

Active Directory & windows server

Network Diagnosis

CSS 3

Citrix

VDI server

Key Skills and characteristics:

Team worker.

Communication and presentation skills.

Good planning and organizing skills.

Independent, pro-active and self-motivated.

Able to work under pressure.

Leadership Skills.

Declaration:

I hereby declare that the above-mentioned data are true and best of my knowledge

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