Planner Public Health
Resume:
TERRY BLUE
*** ****** ******, *********, *** York
**********@*****.***
PROFESSIONAL SUMMARY:
Discipline, dedicated, and positive professional with exceptional problem solving and communicating skills, both written and verbal. Faithful, and trustworthy with superior people skills in addressing any and all job assignments. In addition, degree in Economics and certificate in Office and Administrative Technology.
Highlights of Qualifications:
Administrative
Coordinated and directed office services, such as records, departmental finances, budget preparation, and personnel issues.
Used computers for various applications, such as database management or word processing.
Developed and maintained cooperative working relationships with agencies and organizations interested in public health care, housing, outreach, youth training, and governmental relations.
Customer Service
Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Management
Planned study of work problems and procedures, such as organizational change, communications, information flow, inventory control, or cost analysis.
Documented findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
Interviewed personnel and conducted on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
Professional Experience:
Continuum Global Solutions 12/2019 to Present
Customer Service
Talk to customers to understand their needs
Research and resolve customer problems by navigating through multiple computer applications with speed and accuracy
Provide customers with information about additional products and services
Charles Settlement House 10/2019 to 1/2020
Administrative Support
Perform intakes on consumers and access their needs, in addition to navigating consumers to appropriate services.
State of New York, Gowanda Correctional Facility 7/2018 to 9/2019
Teacher Assistant
Observed and evaluated students' work to determine progress and make suggestions for improvement.
State of New York, Gowanda Correctional Facility 6/2017 to 7/2018
Facilitator
Assessed participants training needs through surveys, interviews with clients, or consultation with supervisor, to address their needs.
Center for Disability Rights 6/2014 to 7/2016
Advocate/Aide
Provided information or referred individuals to public or private agencies or community services for assistance.
Anthony Jordan Health Center 6/2013 to 6/2014
Health Insurance Navigator
Provided health care options for clients that did not have health care.
Monroe County Department of Social Services 7/2011 to 6/2013
Administrative Support
Provided information or referred individuals to public and private agencies or community services for assistance. In addition, interviewed individuals or family members to compile information on social service’s needs.
Additional Professional Positions
AmeriCorps/VISTA Housing Planner
City of Newark City Planner
Housing Authority Housing Analyst
Berger Corporation Public Relations
TERRY BLUE
TERRY BLUE
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