Document Control Project Manager
Resume:
Vanessa A. Nunez
**** ******* ****. **** **, Sun Valley, Ca 91352
admd1y@r.postjobfree.com
OBJECTIVE
I am interested in obtaining a responsible and challenging position with a stable company. This will provide me the opportunity to utilize my organizational and customer service skills, to gain the opportunity to learn and develop new skills.
SUMMARY OF QUALIFICATIONS
I am a detailed oriented and dependable individual with excellent communication and organization skills, worked in various industries in Engineering and Manufacturing environment. The majority of my experience has been in performing data/documentation verification, data entry, general office and customer services work for the past 18 years. I am experience in the MS office (Excel, Word, and Outlook) and various PLM and ERP system.
EMPLOYMENT HISTORY
Test Equity/ Sales Support Specialist
August 2019 – Current
• Sales Order Entry
• Work with the Accounting department to establish or revise term per customer request.
• Ensure orders on credit are reviewed and released in a timely manner.
• Work with the Shipping department to ensure that orders are processed in a timely manner and, in accordance to requested shipping method.
• Work with Purchasing and Inventory Control department to ensure orders are placed with vendors for out-of-stock items. Update order lead times.
• Create and update part numbers and pricing in ERP system.
• Ensure each order contain correct promotions and rebate codes.
• Reviewing backlog twice weekly to ensure all orders are fulfilled in a timely matter.
• Open service orders for new/used/rental units prior to shipping.
• Perform warehouse transfers.
• Process credit memos.
• Provide order status to customers via phone, or email. Peak Technical Services, Inc. /Dynamo Aviation
Repair & Sales Customer Services (Contract)
October 2018 - May 2019
• Supports inbound sales calls and inquiries, follows up on quotes to convert calls and inquiries into sales.
• Emphasizes salable features, recommends alternate materials/components, quotes prices, maximizes profit and prepares sales orders for orders obtained.
• Provides price and estimates date of delivery to customer, based on knowledge of own firm’s production and delivery schedules.
• Responds to customer information requests and provide quotations in a timely manner
• Follows up with customers on a consistent basis on open action items and quotations
• Participates in organizational meetings that are relevant to the sales department
• Maintains and manages spreadsheets that drive delivery dates on multiple product lines
• Reviews purchase order requirements and overcomes technical and business objections of prospective customers.
• Researches prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, business directories, etc.
• Reviews blueprints, technical information, and other customer documents to develop and prepare cost estimates, application or projected improvements in production from client’s use of proposed product or services.
• Communicates with outside sales force to discover opportunities to supply product and/or services.
• Assists Sales Management in developing sales or service contracts for products or services. ROBERT HALF/ OFFICE TEAM
ADMINISTRATOR ASSISTANT – (Contract)
April 2018 - October 2018
• Working in conjunction with Project Manager, Installation, Service and Procurement to complete the jobs by their designated deadline
• Answering phones directing the calls to the appropriate department.
• Enter schedules for installations in ACT and Outlook and create work order and Google Directions.
• Communicate daily schedule with Installation, Project Managers, and Manufacture departments.
• Verify labor hours between estimating and install manager projection.
• Create estimates for service calls in QuickBooks.
• Manage Service Calls; receiving calls, schedule, and submitting work orders for final billing.
• Prepare the Project Management WIP Report for Project Managers review and approval.
• Create completion packages
• Weekly Reports; Installation, Service, and Warehouse Department.
• Receive all Packing Slips; update PO report on a daily basis.
• Communicate with Vendors regarding PO request and updates. Meggitt Control System
Trade Compliance Administrator
October 2015 — May 2016
• Familiar with U.S Custom’s regulations
• Reviewing offshore procurement documentation; conducting HTS classification reviews for all imports
• Coordinating with customs brokers and provision of instructions for import entries. Reviewed and approved facility access requests and employee foreign travel. Meggitt Safety Systems/Document Control Coordinator February 2014 — October 2015
• Responsible for the review for completeness, release and maintenance of documentation such as blueprints, drawings, specifications and engineering changes that define product configuration
• Posting of documentation and changes to the company release and storage system, distribution to appropriate personnel and ensuring that obsolete documentation is removed
• Responsible for the timely, accurate entry and maintenance of the Item Master and Bill of Material (BOM) in the company Enterprise Resource Planning (ERP) system based on defined product configuration
• Enforcing of policies and procedures for document, item master and BOM integrity
• Performing critical and timely updates of on-line data that support the needs of the business as well as customer requirements
• Customer interface with most departments in the company. Volt Agency Staffing /Meggitt Safety System
Document Control Administrator (Contract)
June 2013 — February 2014
• Document Control, Meggitt Safety Systems, Simi Valley, CA Responsible for the review for completeness, release and maintenance of documentation such as blueprints, drawings, specifications and engineering changes that define product configuration
• Posting of documentation and changes to the company release and storage system, distribution to appropriate personnel and ensuring that obsolete documentation is removed
• Performing critical and timely updates of on-line data that support the needs of the business as well as customer requirements
• Customer interface with most departments in the company. EDUCATION
Apollo High School - Simi Valley, CA 1993
American Career College - Los Angeles, CA 2003-2004 Computer Business Specialist - LA Mission College - Sylmar, CA 2012 – 2013 SKILLS & ABILITIES
• MS Office
• Professional Suite Adobe
• Acrobat Professional
• Enovia SmarTeam Product Lifecycle Management Tool
• J.D. Edwards One World Enterprise Resource Planning System
• Oracle
• Infor CSD, CSFS, CRM
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