MADINA ILYASSOVA
Phone: 832-***-****
admd19@r.postjobfree.com
Houston, TX. 77057
SUMMARY
Motivating and talented educational technology specialist driven to inspire others to pursue academic and
personal excellence. Passionate about building upon the success and great future to provide knowledge of
current education research to help new generations develop pedagogical content and subject matter
knowledge. Administrative support professional experienced working in fast-paced environments
demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and
discreet; committed to superior customer service. Confident and poised in interactions with individuals at
all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
PROFESSIONAL EXPERIENCES
ASYAM LLC - (Empire Turkish Grill) – Houston, Texas (2017-2018)
Assistant Manager
• Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest
interactions.
• Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and
dining areas.
• Responsible for ensuring the consistently high quality of food preparation and service.
• Maintained a professional restaurant image, including restaurant cleanliness, proper.
• Counsel and discipline staff when necessary.
• Responsible for tracking sales and making sure the register was even at the end of the day.
Anatolian Enterprises LLC - (Istanbul Grill & Deli) - Houston, Texas (2014-2015)
Leader/ Server
• Successfully multitasked to serve more than one customer at a time and provide a pleasant dining
experience.
• Communicated orders to kitchen stuff and ensured that all orders were accurate and delivered on
time.
• Restocked service areas with supplies.
• Responsible for managing Istanbul Grill & Deli social media accounts: Facebook, and Instagram.
• Trained new servers.
Kazakh-Telecom – (Dalacom Password) – Almaty, Kazakhstan (2005-2006)
Management Consulting
• Network Design.
• Telecommunications.
• Formulated, prepared, and issued phone bills, invoices, account and financial statements.
• Highly-motivated, an independent performer and a team player.
G&G Glamour- Almaty, Kazakhstan (2004-2005)
Clothing Sales Associate
• Recommended, selected and helped locate merchandise based on customers’ needs and desires.
• Provided excellent customer service while on the selling floor, fitting room and front end.
• Familiarity with the latest trends in clothing and likes of customers.
• Adept at marketing new clothing brands and negotiating with customers.
• Knowledge of using the computer, calculator, and operating credit and debit card swipe machine.
• Skilled in handling customers at rush hour and collecting payment for sold merchandise.
• Demonstrated ability to increase business sales and customer satisfaction level.
• Outstanding customer service skills and experience of clothing retail outlet.
• Assisted in stocking the shelves with new product and replacing the product that had been moved
during the course of the day.
EDUCATION
North American University, Stafford, TX (2018 – 2020)
MEd, Curriculum and Instruction: Educational Technology
North American University, Stafford, TX (2015 – 2017)
B.S. in Business Administration: Accounting
Houston Community College, Houston, TX (2011 – 2014)
Associate of Arts: Business Administration
COMPUTER:
• Experienced in Windows XP, Vista, Microsoft Excel, Access, Word, PowerPoint, Visio, MIT
App Inventor, X- Code, Camtasia, VSDC, Swift, Gimp, Audacity, Google Classroom, WIX,
Weebly.
LINGUISTICS: Kazakh (native), Russian (native), English (fluent), Turkish (beginner)
ACHIEVEMENTS:
• Academic Scholarship- North American University- Stafford, TX (2015-2017)
• Dean’s List- Houston Community College- Houston City, TX (2013-2014)
SKILLS:
Organizational, communication, leadership, research skills, time-management, customer service
and relations, detail - oriented, strong problem solver, self-directed.