BENAMI NASTHER BWIRE

Nationality: Kenyan

Mobile: 054*******

Email: admczw@r.postjobfree.com

Visa status: Employment visa Dubai

CAREER OVERVIEW

A professional Sales Representative with Four years in Retail industry, with a good understanding of KPI's like UPT, ATV and Conversion. I have been working closer to store manager for better understanding on how to manage the store as a Senior Sales Representative. On numerous occasions, I have received recognition from the management for my ability to go out of the way to serve customers better. KEY STRENGTH

• Four years’ experience in customer service.

• Four years’ experience as a cashier.

• Experience in developing sales and marketing.

• Knowledge in Visual Merchandising.

CAREER HISTORY.

2018-2021 Sales Representative Landmark Group Dubai. Miriade Italian Brand. 2017 - 2018 Senior Caregiver Manzil Health care Service Abu Dhabi. 2015 - 2016 Customer Service Al Buraimi Hotel Oman 2011 - 2012 Cashier and Sales Assistant Phoenicia Hypermarket South Sudan. JAN 2010 Sales Assistant Nakumatt Supermarket Kenya Key Responsibilities

• Study products and associated literature to gain understating of product features and benefits.

• Contact customers according to company policies to inquire about their satisfaction with purchases and handle any complaints or suggestions according to protocol.

• Greet customers as they enter the shop and inquire into their requirements.

• Cross sell or up sell products in a bid to ensure that both store and self-targets are met

• Well versed in Stock room Management.

• Keeps management informed by submitting activity and results Reports, such as daily call reports, weekly work plans, and monthly And annual territory analyses.

• Contributes to team effort by accomplishing related results as Needed.

• Building a good rapport with the customers to make sure that their experience at the store was good and create a atmosphere where they would like to come again.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Resolve customer complaints.

• Compute and record totals of transactions.

• Maintains customer records by updating account information.

• Discourage shoplifting activities by constantly keeping a vigilant eye

• attracts potential customers by answering product and service questions, suggesting information about other products and services.

• Worked around KPIS like ATV, UPT, and CONVERSION.

• Managed the store for a month as a Store In charge in the absence of the manager.

• successfully handled a stock take.

EDUCATION

2006 – 2009 BUSIATRUST SECONDARY SCHOOL

Uganda National Examination Board (UNEB)

2005 SUPER STANDARD PRIMARY SCHOOL

Primary Leaving Education (PLE

HOBBIES & INTERESTS

Reading

Travelling

REFEREES

Upon Request