Iloilo Customer Service
Resume:
Academic History
Gained extensive training and successfully
accomplished all requirements of the degree-
Training
Filipino Virtual Assistant Academy
Course - Amazon Seller VA course
Technical Institute of Iloilo City
Vocational degree in Computer Hardware Servicing
Graduated - June 2005
Professional Career
● Answering Emails through Zendesk
● Answering phone calls.
● Track order
● inbound order entry
● cancellation
● Return and refund
Freelance Customer Service Front line
Support for Food Supplement
iQor Iloilo,
Customer service representative October
2016 - November 14, 2019
Jacinth Joy
Domin
Customer Service
Contact
admcyr@r.postjobfree.com
https://www.upwork.com/freelancers/~01587062
00282cce6
ive:hicjoy
Profile
Language
I have been a Customer service
Representative for more than 10 years
now and dor Phone, Email and Chat.
Skills
Customer service for Phone, email and
chat.
Product research for Amazon Drop
shipping,
Online Arbitrage and wholesale.
*Use of Helium 10, Price Blink, Amazon
Seller browser .
Canva
English Filipino
●.Receiving incoming calls and forwarding to appropriate department
● Resolve any billing concerns and accoujnt management
● Troubleshoot internet connection (atm/dial up Dsl / FTTN)
● Enforced To offer sale or upgrade to generate added revenue Troubleshoot mobile phone
Enforced To offer sale or upgrade to generate added revenue. Convergys cebu, Cebu City, Central Visayas
Customer service representative October 2010 - August 2014 Receiving incoming calls and forwarding to appropriate department Resolve any billing concerns and account management Teletech Iloilo City, Western Visayas
Customer service representative March 2006- April 2010 Receiving incoming calls and forwarding to appropriate department Resolve any billing concerns and account management Troubleshoot mobile phone
Enforced To offer sale or upgrade to generate added revenue
Contact this candidate