G B F Manoj Reddy

*-**/*,

Patibandla-******

+91-898*******

admcuv@r.postjobfree.com

WORK EXPERIENCE

Analyst, HCL Technologies, Hyderabad (May 2020 - Present) Working tool: Service Now

1.Resolved malfunctions with systems and programs through troubleshooting. 2.Performed system analysis, documentation, testing, implementation, and user support 3.Respond to requests for technical assistance by following prescribed procedures. 4.Diagnosed troubleshoot and resolve network and system problems 5.proficient in handling Active Directory

6.performed O365 migrations and the user’s domain migrations 7. Troubleshoot Exchange\outlook, VPN, and Citrix issues EDUCATION

DEGREE INSTITUTION PERCENTAGE

B.Tech KL UNIVERSITY 7.91/10 [2019]

(first class with distinction)

Intermediate Narayana Junior College 92.2% [2015]

Secondary high school Little Flower English

Medium School

66.5% [2013]

AWARDS

Awarded as Top performer towards Highest Number of Client Satisfaction Survey from the HCL Sr. Vice President Sivakumar Gopalkrishnan.

SKILLS

● C

● SERVICE NOW

● HTML5

● CSS3

● JAVASCRIPT

● React JS

2

LANGUAGES

● Telugu

● English

● Tamil

DECLARATION

I hereby declare that the above particulars of facts and information stated are true, correct, and complete to the best of my belief and knowledge.

Place: HYDERABAD (G B F Manoj Reddy)