Address

Pretoria

****

PATIENCE NOMCEBO MHLONGO

Contact admcud@r.postjobfree.com 072*******

PERSONAL DETAILS

●Full Name - Nomcebo Patience Mhlongo

●Gender -Female

●Driver's licence code 10

Skills

Leadership,think,logically,dependable, responds quickly and creatively to setbacks. Communicates effectively, highly adaptable to change, thrives in fast track, high –pressure environments, thinks strategically.

EXPERIENCE

excel,pastel(sageevolution),filling,typing,customer service,accounts,telephone,mailing,field sales,outbound, inbound, cold calling.customer care.

CAREER HISTORY

Admin and sales assistant

Wierdabuild

2020/06-2020/08

Responsibility /duties

Customer service, stock take & receiving, shelfing, pricing, manage sale promos, cashier, cash up

accounts clerk(debt collection Team leader), sales consultant (Team leader)

Greenville trading/GT Cellular

2017-2020/05 (company liquidated)

Responsibility/duties:

Invoicing

Telephonic calls to clients on payments due.

· Phone account related key contact individuals to facilitate payment.

· Follow up to ensure payment arrangements are honoured.

· Investigates delinquent accounts and contacts customers to collect payment as expeditiously as possible.

· Follow-up consistently to monitor the expected customer payment dates and make allowances with management approval and examination of customer payment plans, payment history, credit line

Query resolution

· Respond to all emailed and telephonic queries received, seeing matters through to completion.

· Use past correspondence to track the history of a query to establish the correct person/s to speak to and to establish past actions taken so as not to frustrate clients.

· Check invoices to see that clients have been invoiced correctly.

Schedule monthly payments

· Update management on the standing of outstanding monies, including feedback on collections.

· Reconcile the age analysis

· Process invoice cancellations for clients who have given one months’ notice for cancellation.

Suspending Overdue Account

Miscellaneous & General

· Support Accounts Payable activities, perform other accounting tasks, and participate in accounting projects on an as required basis

· Support Management by distributing timely and accurate Accounts Receivable information

· Maintain accurate records of debtor’s accounts

inbound and outbound calls to clients,

-cold calling, vetting. Marketing

Medical office Receptionist, filling clerk

Medicare pharmacy

2015_07 -2017/01

Responsibilities:

1.Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

2.Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

3.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

4 Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of

service delays.

5 Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

Ensures availability of treatment information by filing and retrieving patient records.

6 Maintains patient accounts by obtaining, recording, and updating personal and financial information.

and collecting patient charges; controlling credit extended to patients; filing, 8.collecting, and expediting third-party claims.

Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

9.Helps patients in distress by responding to emergencies.

Protects patients' rights by maintaining confidentiality of personal and financial information.

10.Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

Administrator

mbambiso high school

2010/01-2010/03

Duties

1.Meet and greet all visitors to the School

2.Answer and direct all incoming phone calls

3.Process and distribute incoming post and frank outgoing post

4.Carry out general admin duties e.g. writing letters and council tax exemption letters

5.Maintain the general email accounts (info@ and admin@),

responding to queries / directing enquiries as

required

6.Assist in the upkeep of contact records, including student, staff and trustee contact information Create mailing labels as required

7.Order stationary, first-aid equipment and sundriesMaintaining a clean, tidy and orderly admin office

Education and Training

Qualifications obtained

●Engineering studies (N3.N4.N5.N6)

●Denver technical college

●Legal studies (incomplete)

●Tshwane university of technology

●Grade 12

●Mbambiso High School

REFERENCES

Naida (liquidator)

Greenville trading liquidator

012*******

HR

Medicare pharmacy

012*******

Ayoob

Manager weirdabuild hardware

012-***-****

Thembelihle

sister

072*******

Girly mnisi

Cousin

072*******

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