Jasmine Jackson
Louisville, Ky 40216
(502) 498-94
admclm@r.postjobfree.com
Date updated: 04/14/2019
Skills
I have great communication and human resource skills. I have been in many leadership and organization roles. I also have 6 years of customer service and Human Resources.
Experience
July 2019- present
Southwest Airlines, Louisville, Kentucky - Ramp Agent
●Stack luggage in the bottom of airplane bins
●Perform lavatory services
●Fill out bin slips so downline airline will know where bags are
●Perform Provisioning Services to flight attendants and plane
●Work Baggage room, sorting luggage into different carts for the planes.
●Marshaling, taxing planes.
August 2017- October 2019
Panera Bread, Louisville, Kentucky - Day Baker
●Pan up bread for next days bake
●Assess Bakery and pan up numbers
●Deal with customer questions and complaints
●Count markup bakery items and inventory
●Bake all bakery items needed
●Follow all food safety and Eco Labs Guidelines
●Unload inventory off truck and load old inventory on truck.
●Make catering deliveries to catering customers
●Problem solve with any problems that may arise.
●Work quick on your feet to get problems solved.
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March 2014- August 2018
Kentucky Kingdom, Louisville kentucky - Seasonal Senior Supervisor
●Mastered point-of-service (POS) computer system for automated order taking
●Managed a Portable concession stand
●Using time, and money management and customer service
●Clean excess waste from the portable concession stand
●Scheduled employee’s
●Order inventory and requisition forms
●Lead in unloading inventory from truck
●Check inventory with inventory checklist
●Worked with Guest services to answer any questions and problems.
●Provide guests with a great and enjoyable customer service
January 2014 - March 2016
Mcdonalds Inc. Louisville, Ky- Shift lead
●Make sure the shift is running correctly and everyone is their positions.
● Maintained high standards of customer service during high-volume, fast-paced operations
●Communicated clearly and positively with coworkers and management
●Handled currency and credit transactions quickly and accurately
September 2013- January 2014
Little Angels LLc- Teacher’s Assistant
●Carefully monitor children's play activities.
●Offer detailed daily reports that outline each child's activities.
●Incorporate music and art activities to encourage creativity and expression.
●Lead reading classes for preschool-aged children.
●Spark creativity and imagination by helping children discover new things each day.
August 2016- May 2017
Eastern Kentucky University- Desk Assistant
●Used Microsoft Excel and Word
●Helped Resident Advisors make sure residents are listening and following Eastern Kentucky’s code of conduct.
●Check residents and guest into their rooms
●Provide the direction and answer questions for anyone who ask
●Helped Resident Advisors with whatever was needed
Education
August 2011- May 2016
Pleasure Ridge Park High School, Louisville, Ky - Performing Arts
5901 Greenwood Rd Louisville, Ky 40258
Personal and Work References
Sarah Brady
937 Phillips Ln, Louisville, Ky 40209
Food and Beverage Manager at Kentucky Kingdom
Angel Williams
10451 Champions Farms Dr, Louisville, KY 40222
Manager at Panera Bread
Tasha Johnson
937 Phillips Ln, Louisville, KY 40209
Co-worker at panera bread
Mrs.Burnell-Wise 502-***-****
5901 Greenwood Rd Louisville, Ky 40258
Marching band director and band teacher
Kaylee Hall
937 Phillips lane, Louisville, ky 40209
Co-worker at kentucky kingdom